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“Friendly staff” 4 of 5 stars
Review of Parkside EGI Hotel & Resort

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Parkside EGI Hotel & Resort
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Parkside EGI Hotel & Resort
Parkside EGI City by the sea complex, Lapu Lapu 6015, Philippines   |  
Hotel amenities
Ranked #22 of 27 Hotels in Lapu Lapu
Ashburn, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Friendly staff”
4 of 5 stars Reviewed January 21, 2012

Recently stayed at EGI City by the Sea Hotel for 5 days. Nice room with regular amenities, just ask for one with ocean view when making reservation, otherwise you'd end up with lush greenery, house tops, distant hills, etc. Decently clean and well-stocked room. A/C a little noisy, however. Landscaping needs upkeep and maintenance; but helpful and friendly staff more than made up for the hotel's shortcomings. Awesome breakfast at Zodiac Restaurant with gorgeous ocean view and distant mountain; don't forget to look for Amol, the shift manager, he'll take care of you. Nice roof top pool, but lacks privacy in a way, it's very open. Overall a great get-away with loved one. Can't wait to go back.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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8 reviews from our community

Traveler rating
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Families
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Business
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Höganäs, Skane Lan, Sweden
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 15, 2011

we stayed at EGI for 2 days..it was okay we had a big room and it was nice to stayed there but the only problem is the hotel staff is not so available in front disk area it seems that they are hiding somewhere they are not really doing there duties..and the hotell need more improvement especially in the beach area not so clean..and in the restaurand not all foods you will order are available.and the t.v not working good..

  • Stayed December 2010, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 13, 2011

The place is so private, relaxing for couples and recommended for family outing.The staff are very friendly and accommodating...the room is very nice to stay;-) the balcony for seaview is relaxing, if sometimes the beach is low tide but i like the pools, every saturday they have accoustic band,infairness there Pochere is yummy..

  • Stayed July 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Top Contributor
101 reviews 101 reviews
21 hotel reviews
Reviews in 30 cities Reviews in 30 cities
92 helpful votes 92 helpful votes
1 of 5 stars Reviewed April 26, 2011

We stayed at the EGI for just a few hours, waiting for our room at another resort to be ready, so this is a very limited experience.

The hotel is a high rise structure, old, lacking entirely in charm. It's cement and more cement. The rooms are relatively clean, the bathroom relatively small. For the price we paid, probably overpriced by half.
Breakfast was a winner. Winner of the worst breakfast buffet award, and I have travelled extensively. It was pathetic. Some toast with jam, sad looking fruit, cereals with UHT milk, and someone making eggs. All this spread on 4 long tables which accentuated even more the shortage of food on offer.

  • Stayed April 2011, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Cebu Island, Philippines
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 6, 2011

I don't know why this place is on this web site it should not be allowed I hope who ever reads this pays attention and dose not come hear what ever they are thinking, unless they are wanting to destroy there holiday DO NO COME HERE.

  • Stayed January 2011, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
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Singapore, Singapore
Senior Contributor
37 reviews 37 reviews
35 hotel reviews
Reviews in 26 cities Reviews in 26 cities
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed September 22, 2010

As I live in southeast Asia and travel frequently throughout the area, I’m accustomed to third-world conditions and hotels that are limited in what they offer their lodgers. However, nothing in my experience prepared me for how utterly bad my stay was at EGI Resort.

I booked at 5-night stay at this property through Agoda. It was my only choice as other comparably-priced hotels in the area were booked for the two weekend nights. Allthough later checking showed that Agoda does mention (in a drop-down menu) that the hotel is undergoing renovation, it was not obvious in their listing. And their photos of the property are downright deceptive when compared with the current state of the hotel and its grounds.

When I arrived I requested a sea view room and was told I’d have to pay an extra US$5 per day, to which I agreed. Only one of the hotel’s three elevators was in operation, and it was also being used to transport the renovation materials and workers. The employee who showed me to my room proudly pointed out that there was a bottled-water dispenser in the hallway. Unfortunately, there were no cups, paper or otherwise, for drinking. And my room included neither bottled water nor drinking glasses! The “free wireless internet” was inaccessible from my room, but I had to wait until the next day before I could change to a room from which the wireless router could be accessed.

The air conditioner took about 90 minutes to get the room cooled to a bearable temperature. There was a balcony, but it was totally empty—no furniture, not even a chair to sit on. Just as well, because the exhaust from the air conditioner made it too hot to linger there for more than a few minutes at a time.

My room had a small sink, a microwave, and a refrigerator, which on the maximum setting was incapable of making anything cold. On the other hand, the shower in the bathroom was quite cold, providing NO HOT WATER on four of the five days of my stay. The shower drain was poor as well, requiring about half an hour to drain after each shower. The toilet tank needed about half an hour to refill after each flush, but had no problem spewing water onto the bathroom floor.

Although the room was “serviced” each day, it appeared that only the bed had been made up. There was always ample grit and dust on the floor; and on one occasion I had to phone housekeeping because the maid didn’t leave the right number of towels.

For three mornings of my stay, the included “American breakfast” consisted of a prepared plate of meager portions of mediocre food and cold toast. The last two mornings, there was a “buffet,” the most pathetic such offering I’ve ever seen in a hotel.

The hotel’s “beach” looks more like a big mudhole. The metal outdoor furniture is rusted and filthy, not even the bird droppings having been cleaned off. The plastic furniture is old, stained, and filthy. The “rooftop pool” was closed during my stay, as was one of the two outdoor pools.

The noise from the renovation generally started around 8 a.m. each morning and continued intermittently throughout the day until after 9 p.m. It consisted mostly of loud hammering, occasionally accompanied by loud grinding sounds. Taking a nap at this “resort” was just not possible. Neither was getting a good night’s sleep, as there were guests, mostly Koreans, coming and going throughout the night, often congregating in the hallway, slamming doors repeatedly, and talking in loud voices.

As if all of this wasn’t bad enough—when I went to the front desk to check out, the clerk demanded payment of an additional 700 pesos (about US$16), saying that I had eaten breakfast TWICE on two mornings, absolutely ludicrous since their free breakfast requires a voucher issued at the time of check-in. I flatly refused to pay, and after fiddling with her papers for a few minutes she removed the charge—but without apology.

Had I not booked through Agoda, which will not issue a refund for a partial cancellation, I would have left this hotel after the first night. This was Agoda’s third strike with me, and I will NEVER again book through Agoda. Their information for EGI Resort is not truthful and their photos are not current.

I strongly recommend AGAINST staying at EGI Resort. Not only does it not provide even the bare minimum of comfort, it’s grossly overpriced for the poor lodging it does provide, and its employee treated this customer in a dishonest manner.

  • Stayed September 2010, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Parkside EGI Hotel & Resort

Address: Parkside EGI City by the sea complex, Lapu Lapu 6015, Philippines
Location: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Amenities:
Bar / Lounge Business Center with Internet Access Kitchenette Restaurant Room Service Spa Swimming Pool
Hotel Style:
#13 Spa Hotel in Lapu Lapu
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Parkside EGI Hotel & Resort Cebu Island/Mactan Island

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