We stayed at the SotoGrande because it was conveniently located near the domestic airport, and we only spent a night there.
The negatives are few: the suite needed a bit of a spruce up, with a newer TV, and the bathroom could do with a new refurbishment. The hotel is situated in a gated community, which means you're away from the hustle & bustle, but consequently you're quite far from a night out, or anything for that matter - neither does the hotel have any form of entertainment or a decent bar. But, if you're with kids, or simply want a few quiet days, then this is a nonissue.
That now out if the way, perhaps the most outstanding thing is the service. The staff are exceptionally friendly and courteous, and genuinely seem pleased to help, and rank as some of the friendliest you'll ever come across. They definitely got customer service right. The hotel itself is pleasant and modern, and situated relatively close to the beach, though I can't say how nice it actually was as we didn't visit it.
The suites offer gorgeous views of the ocean and surrounds too. If you've got kids, bring them to the pool for a swim. It's in the neighbouring hotel, which is slightly inconvenient but acceptable due to how nice it was. The food at the downstairs cafe is also quite nice and easy on the salt.
Would definitely stay there again!
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- Also Known As:
- Sotogrande Hotel Lapu Lapu
- Sotogrande Hotel And Resort
- SotoGrande Hotel & Resort Cebu Island/Mactan Island