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“Great first experience of a 'boutique' style hotel” 5 of 5 stars
Review of Abaca Boutique Resort

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Abaca Boutique Resort
Punta Engano Road, Lapu Lapu, Philippines   |  
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Hotel amenities
Ranked #1 of 27 Hotels in Lapu Lapu
Edinburgh, United Kingdom
Top Contributor
76 reviews 76 reviews
30 hotel reviews
Reviews in 29 cities Reviews in 29 cities
43 helpful votes 43 helpful votes
“Great first experience of a 'boutique' style hotel”
5 of 5 stars Reviewed July 14, 2010

We had never stayed in a small boutique style hotel before but our experience here was fantastic and puts me off staying in big hotels forever more.
The airport pickup was excellent and checkin was done in the room and was very smooth. Room is fabulous. We had a penthouse suite so had a great view from a massive balcony. The pool is small but perfectly big enough considering the small number of guests. The daybeds at the pool are nice but beware of getting bitten by the insects. Definately recommend bringing a big can of bug spray. Food and service in the restaurant was excellent. In fact all the staff are excellent. Our butler Edwin was fantastic. He organised a day trip on a boat for us and jet skiing with minimum fuss. He also organised a brilliant surprise dinner for my husbands birthday. We booked this place specifically because the Hilton and the Shangrila did not appeal to us considering its school holidays and they would have been busy. We had the most relaxing time as it felt like we were the only people there half of the time.

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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184 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
Hong Kong
Top Contributor
81 reviews 81 reviews
45 hotel reviews
Reviews in 50 cities Reviews in 50 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed July 10, 2010

We stayed only for one night on July 9 as we arrive late and really our destination is Bohol for the weekend. We really like Abaca setting and room is spacious and all fine touches of a luxury property. The butler service is excellent and the Manager is excellent, thank you very much! Actually the driver we hired on July 10 did not turn up and sent only a taxi with a non-English speaking driver and we returned to the hotel and the Manager arranged everything for us in less than half an hour. It could have spoiled our day if it is because of the Manager's help. The restaurant is one of the best and food was declious at reasonable price. The only negative is the internet connection at the hotel was not good, very low Wifi signal and the cable wire did not even work. Anyway, the Manager did mention I should have called as they had a "airport express" connection to lend to hotel guests so I am definitely going to go back and stay at this hotel whenever I am in Cebu.

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 14, 2010

The ideal luxurious weekend away with a baby means quick and easy flights, no visa required, expeditious airport pick-up, short travel time to the hotel, yummy food and wine (reasonably priced is always a plus!), gorgeous resort and moreover - a staff that goes out of their way to accommadate you and baby! Look no further than Abaca Resort.

When looking for an easy place to get to from Hong Kong, Cebu was the best choice... but in the past there hasn't a place I was even remotely interested in staying - the Shangri-la and the Hilton are huge and mass market. I am more of a Four Seasons, Aman Resort type of traveler! Finding Abaca was a godsend!!!

We went to Abaca for a 3-night, 4-day getaway - and Abaca not only met my expectations, but far exceeded them. From the moment we were picked up by the well spoken staff, our numerous baby bags (we have a 4-month old), strollers, etc. carried by strong well-dressed staff we knew we were in paradise. We were offered cold towels and bottled water... then arrived within 15 minutes at the resort and each greeted by name by the General Manager who is beyond lovely.

I cannot say enough about the quality of the (just 8) rooms, the free flowing gatorade and water, nightly homemade brownies, the brand spanking new Apple computer in our room, the generously sized bathroom and oh - the view! Gorgeous views through wind swept palm trees overlooking clear water! While there is no sandy beach at the moment, the resort has just received a permit to build one. But for now, the infinity pool will keep any guest perfectly happy! Tons of pool toys - but no kids in sight! Just quiet, relaxing paradise.

While each physical detail of this resort has been thought of - rooms, gorgeous poolside cabanas, and delightful intimate spa, the main reasons I would return are because of the fantastic staff, AMAZING food, and how easy they made it to stay there with a baby. The GM went out of his way to provide me a brand new baby bath tub, bottle sterilizer, bottle brush (still new in the package), dish soap, drying container, and brand new baby crib with freshly ironed sheets tucked into it! Anytime I travelled between our room and the poolside cabana, I had staff rushing over to me, offering to carry my baby bags or anything else! I mean, I can't say how much I appreciate such intuitive service!

Onto the food - Chef Wade - cooks the type of food you want to eat at every single meal. Comfort food - fantastic ingredients and flawless execution make you want to overeat!!! His standards are the highest, and you can see that from his constant presence in his open kitchen. Chef uses a wood smoking oven to cook just about everything from chickens to pizza's to the croutons that go on his delicious caesar salad - if you can't find something on his menu, he will even cook you pretty much anything you can dream up! The nicest touch is that he gets to know his guests, remembers what they like and usually hand delivers the food. An absolutely polished operation.

Finally, if you want to take your helper (who they so nicely refer to as "the nanny" - I found this very charming!), they have "nanny's quarter's," so you can still retain your privacy and not have her staying in your room. The nanny's quarters were nicer than any helper's room I have ever seen in Hong Kong, and moreover the staff treated my helper like a normal guest. I appreciated this more than I can say - she was treated like an equal for once.

Forgot to mention - the 3 massages I had were some of the best I have ever had.

I liked this resort so much, I wish I could go once a month. Definitely book in advance - the place is uber popular and anyone who goes will see why!

  • Stayed May 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Makati, Philippines
Top Contributor
56 reviews 56 reviews
56 hotel reviews
Reviews in 20 cities Reviews in 20 cities
180 helpful votes 180 helpful votes
5 of 5 stars Reviewed June 6, 2010

Date of Stay: June 4-5,2010
Room Type: Seaview Pool Villa
Room_ Upgrade: none
Amount Paid Per Night: P22,900++ (494++USD)
Reservation Method: Direct to the hotel
Loyalty Card: None

Airport/Hotel Transfer: Complimentary transfer wa part of the overnight room package. Although I have no problem with the car per se, I just thought for the price guests are paying for and for the image the resort is putting across, I expected more than a Toyota Vios to pick me up, but the a/c was cold and the ride was comfortable so I really can't ask for anything more.

Check-in: The resort manager greeted me as I stepped out of the car, to my surprise he then escorted me to my villa instead of the pool cabanas. During an earlier conversation with the reservation staff, they informed me that there was a guest staying at the villa and that I was welcome to use the pool cabanas until they could check me in at 2pm.

Room: At 123 sq meters, the villa was indeed very spacious. The pool in the villa is very nice although I wish they had a ledge installed in it so you can lounge and unwind in the pool. I wish they could put in lights around the pool at night so guests could kick back by the pool at night and they could also put in speakers connected to the iPod dock inside so guests could also have some nice music while they relax.

The villa has a big window that faces the sea and 2 sliding doors going out to the pool from the living area and the bathroom. These allow a lot of light into the villa during the daytime but one should remember that other resort guests pass in front of the window so you might want to cover up.

As you enter the room you will see two daybeds beside a very nice wooden table with a 24-inch iMac. If ever you will use it, make sure to empty the history, cache and cookies before you check out, make sure to also empty the trash bin.

The room has 2 LCD TVs installed; I thought it was a bit unnecessary since you can still see the TV from the side of the bed but I'm not complaining. Of course they might also want to look into putting in an iPod video dock so guests could bring in their own videos in their iPod watch it on the TV screens.

Bed : Bed was quite impressive, I haven't stayed in a resort that really got the bed right but I have to say this one is worth writing home about. The pillows were fluffed up properly at turn down and the linens are very smooth. I guess at 9 rooms, they don't get too much guests and the wear and tear on the linens are less.

Bathroom: Very big bathroom, with a floating tub in the middle. The sliding door from the pool outside lets you get into the bathroom and change without walking through the villa and getting the floor wet. The shower stall is very big, although I wish they could install a bigger rain showerhead. Shampoo, conditioner and shower gels come in clay jars add a nice touch although you should be careful handling them since they can get slippery.

Breakfast: Don't expect heavy Filipino breakfast with garlic fried rice here but that doesn't mean it's not filling. I have to say that the selection is quite varied, and I'm pretty sure you would find something to jump start your day.

Restaurant: The restaurant serves “Mediterranean with very western influences” whatever that means but the food is very good. The only thing I didn't like about the dining experience is the place is a bit too dark for my preference. I had a simple Caesar salad and braised lamb shanks for dinner, and although I have misgivings about the plates used (it's quite hard to east when the bowl/plate forces you to eat with your elbows up), the food is very nice.

Pool: It wasn't exactly big but I really like how they did the infinity pool. I've seen quite a number here and the illusion was just not there, I guess by using black tiles it made it easier to appear as if the pool stretched out to the sea. There isn't really a beach to speak of by the way but the pool certainly makes up for it. There are also 5 poolside cabanas so in case you don't want to bask under the sun that much.

The staff was also very attentive, putting towels on your chaise longue and folding your towels when you decide to go on a dip in the pool and makes sure you have cold hand towels and ice water when you get up from the pool.

Check-out: My butler asked me if what time I would want to leave the resort, I told him since my flight is at 3:30pm I might as well leave the resort at 2pm. At a little past 1:45pm my butler came to villa with the final tally of the bill, I handed him my credit card and he came back with the stuff for me to sign as well as a small pouch filled with seashells as a souvenir.

Overall Evaluation: I think this will be my new retreat, a place where I can just hide and relax. With flights leaving Manila almost every hour, you can get to Cebu at your convenience. The resort is a true oasis for people who just want to get away from the day-to-day hustle and bustle of city life without roughing it up. With excellent staff and amazing villas you will easily forget your problems even just for a day.

  • Stayed June 2010, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 15, 2010

I highly recommend Abaca resort. We visited with two children in early May and the entire experience was wonderful. The resort is small, unlike many in the same area. We mostly stayed on the resort but also took a boat to some other islands, which was great. Restaurant is top quality.

  • Stayed May 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, KY
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 9, 2010

We just got back from a week at Abaca Resort. The hotel rooms are fantastic and considering that they are closely priced to what you would pay for a stay at some of the other nearby chain hotels, they are a great deal. The food in the resort is very good and they were quite responsive to requests that were "off" menu (thanks for the broccoli and rice for breakfast). We even liked it better than the Shangri La which along with the Hilton are also close to the hotel. Last minute request for reservations were cheerfully accepted and if they werent possible, the staff had optional ideas ready that were quite good.

Since we wanted to do a bit of everything (shopping, outdoor/water activities, spa and lounging about), I believe we might not have been typical customers of the hotel, but they did a great job in making our stay memorable. On our island tour, they even make sandwiches and snacks for us to take along. Candle lit dinner on our terrace was quite nice as well.

Pick up and delivery to and from the airport went without a problem. The manager welcomed us when we showed up and gave us a quick tour of the grounds. The manager also saw us off on our last day. They even gave us cookies for our trip back which was a nice touch. We really wanted to do cycling and the resort had not had this request before and was unable to find anything available for us. I was able to find something on the internet and showed them...from that point the staff took over and coordinated the event which worked out very well for us - the day cycling and snorkling was great and a good workout.

The resort was fully booked during our stay and even so you never feel as though you are in a crowd and have to fight for chairs and service. The spa services were good according to my wife. The rooms are attended to twice a day. Breakfast is complimentary and quite filling. We would definitely recommend this resort and hated to leave.

  • Stayed May 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mendham, New Jersey
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 24, 2010

This hotel is the best hotel by far in Cebu. No question. The service, restauarant, spa, pool, etc....just amazing. You will pay certainly but to me it was worth it. Of course the rest of Cebu is a bit of a let down so the hotel is a diamond in the rough. I recommend just staying on the resort except for boat trips out to island hop and snorkel.

Only major complaint was the night club across the street was VERY VERY noisey every day. The resort cannot have control over it though.

  • Stayed October 2009, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Abaca Boutique Resort

Address: Punta Engano Road, Lapu Lapu, Philippines
Phone Number:
Location: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Lapu Lapu
#1 Romantic Hotel in Lapu Lapu
#1 Spa Hotel in Lapu Lapu
#2 Family Hotel in Lapu Lapu
Price Range (Based on Average Rates): $
Number of rooms: 9
Official Description (provided by the hotel):
Abaca, one of the most exclusive boutique resorts is located in the beautiful central Philippines on Mactan Island. Abaca is a tropical hideaway that offers the tranquility of very private deluxe suites set in a lush tropical oceanfront retreat. In addition to the spacious suites and villas, guests enjoy full luxury spa and restaurant experiences. ... more   less 
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Also Known As:
Abaca Boutique Hotel Lapu Lapu
Abaca Boutique Resort Cebu Island/Mactan Island

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