Stayed at the hotel for 3 nights.
Pros - We stayed at the 23rd level and had a great view of the city and mountains beyond. We were there on Chinese New Year eve and had a great view of 2 fire works from our windows.
Good location - within walking distance to shopping and eating outlets.
The room was large and comfortable for our party of 3.
Service was reasonable and staff generally friendly.
Breakfast spread was good.
We were impressed with service provided by a service staff attending to us at the Chinese restaurant. We were very impressed with his professional service.
Cons - With 2 sets of lifts at the lobby, going to our room was a little confusing on the first day. Only one set of lifts can be taken and we need to transfer to another ste of lifts at 19th level.
The staff while friendly does need training on information of hotel. For example we asked if the Chinese restaurant had ala carte menu. We were told they serve only buffet. It was only on next day that we found out the restaurant served ala carte as well.
Our room was booked for triple occupancy. However, they provided only 2 sets of toileteries and towels. We called housekeeping and were imemdiately given another set. However, the next 2 days, we were again given only 2 sets of towels... sigh
The property has 2 towers with a connecting bridge at level 19. We need to figure out which tower the various facilities were at.
Overall, however our stay was quite pleasant.
- Official Description (provided by the hotel):
- club ultima ... more less
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- Also Known As:
- Crown Regency Hotel And Towers Cebu
- Regency Cebu City
- Cebu City Regency
- Crown Regency Hotel & Towers Cebu Cebu Island/Cebu City