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“Spacious room, crowded lobby and elevators” 3 of 5 stars
Review of Crown Regency Hotel & Towers Cebu

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Crown Regency Hotel & Towers Cebu
4.0 of 5 Hotel   |   Fuente Tower 2, Osmena Boulevard, Cebu City 6000, Philippines   |  
Hotel amenities
Ranked #34 of 77 hotels in Cebu City
Manila, Philippines
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Spacious room, crowded lobby and elevators”
3 of 5 stars Reviewed November 17, 2012

What is good:

The view from the room is definitely good. But, you'll have to get the upper floors (20 and up) to enjoy an unobstructed view. The better choices are either a mountain view or a sea view. There's not much to see with a sea view. If you get a corner room, chances are you'll get to see both.

The room itself is a typical hotel room, though very spacious. It has a refrigerator, kettle, vault, TV, hair dryer, bathroom amenities, etc. The rooms are clean. Though, new towels may be good.

The staff were very friendly and eager to please guests.

What is NOT good:

Elevators are always crowded and take a long time to get to your floor. An average of 5 to 10 minutes to wait for an elevator is not uncommon. This is a real hassle if you are booked there on a business trip. May cause delays in your schedule.

The lobby is like a marketplace always crowded with people checking in, checking out, and waiting for elevators. While there is a lounge, I wish you luck in being able to sit. It is really a busy lobby and front desk. It reminds me of the Grand Central station.

Room Tip: The higher the floor the better. Try to get a corner room. Between a sea view and a mountain view, t...
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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English first
Manila, Philippines
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 13, 2012

I was pre-warned what to expect about the hotel from the reviews made in tripadvisor so my expectations were really really really low. My wife could not back out from the hotel deal she got bec. it was made in our behalf and was not refundable.
As soon as you check in, the front desk gets crazy bec. a big plane load of tourist just flew in to town and I guess most of them book this hotel bec. of the low price and there are only 1-2 people behind the counter so just imagine the chaos. Moreover, the whole place has more than 40 something floors but there are only two elevators working plus you have to figure out how to transfer elevators as there are certain floors where the elevator from the lobby does not go to during certain times of the day.
The hotel by itself is located on the not so good part of town so you cannot do anything unless you take a cab to go somewhere else. The hotel is also surrounded by girly bars so if that is your thing then this is the place for you. Rooms were ok but I have to complain about the bathroom bec. it was dingy and the water closet needs to be replaced.
Although cheap, the hotel is not really a good one. In this case you really should expect to get what you pay for.

Room Tip: Please go and stay somewhere else
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  • Stayed November 2012, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 12, 2012

It's main attraction is the Zip line and the skywalk edge coaster. The staff is exceptional but that is about it. The rooms themselves are mediocre. The bathroom is barely stocked. The sockets are inconveniently placed and the beds are passable. Two small elevators are always packed. The lobby is always crowded. Keep expectations low.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quezon City
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed November 9, 2012

I was kinda hesitant booking our stay in this hotel based on the reviews I've read but I'm glad that I did! The receptionist was nice and accomodating, they also have concierge to where you leave your things like what we did when we toured Cebu City..

The room was
spacious,complete,clean,and the view from our room was perfect.. indoor and outdoor pool were awesome, staff were courteous and helpful, and the breakfast was great(staff were polite and attentive).. We also enjoyed our dinner buffet at Sparkz because there were lot of food to choose from appetizers to main courses to desserts and the staff were all attentive esp. their manager Sandy..All worth every penny we paid..

We took advantage of their Sky quick tour for Php4333 w/c includes overnight accomodation,welcome drinks,skyride(we chose edgecoaster ), buffet dinner at Sparkz,and buffet breakfast all good for 2 pax..


This hotel is near everything as well..fastfood chains,banks,Shamrock(where we bought pasalubong),Starbucks (main entrance)..


Of course the sky adventure is what made this hotel special and it was the main reason at first why we decided to stay here..


cons:

1. you have to transfer from one elevator to another once you reach 19th flr..then you have like an elevator access card to tap first before you select your floor..

2. picture souvenir for skyride was expensive almost the price for the ride itself

3. no wifi in the room, just at the lobby at the reception area and Cafe Glo on 2nd flr..I wasnt able to connect though..

4. no toilet bidet spray


the cons were fine, because the pros covered for it..We enjoyed our stay here.. I would definitely recommend this hotel to my friends its all worth the money!!

Room Tip: go for the sky quick tour package
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 5, 2012

This is so perfect hotel everything you ask for is here! hotel with adventure activity. swimming pool, parlor. chinese resto, mini golf etc. at the lobby it has a nearby convinient store, starbucks, outside hotel there is mcdonald and jolibbee. also Good location walking distance to robinson place. worth p60-75 taxi fare to sm cebu or ayala mall. i also like the good smell of the hotel every time the elevator open at the 33Floor wow you will feel the clean hotel.

Room Tip: Fuente circle view at 33floor Room 3314 two thumbs up we were amaze by the scenic view from outside...
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paranaque, Philippines
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 2, 2012 via mobile

Worth every penny. We'll be back some time soon.First hotel that comes in mind when visiting cebu. All the hotel amenities was awesome. Sky adventure was worth the money and the free buffet rock! All the staff are nice.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Manila
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed October 30, 2012

The hotel rooms are just standard. It offers the basic comforts you will find in a 3 star hotel.
However, the lobby is so busy due to the influx of people coming for the different activities you can do inside the hotel.
The elevators are a bit confusing, I imagine specially for tourists as you have to transfer elevators when you go up.
The buffet breakfast was just fine though.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Regency Hotel & Towers Cebu

Address: Fuente Tower 2, Osmena Boulevard, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#7 Spa Hotel in Cebu City
#9 Luxury Hotel in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crown Regency Hotel & Towers Cebu 4*
Official Description (provided by the hotel):
club ultima ... more   less 
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Also Known As:
Crown Regency Hotel And Towers Cebu
Regency Cebu City
Cebu City Regency
Crown Regency Hotel & Towers Cebu Cebu Island/Cebu City

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