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“In Need of TLC” 4 of 5 stars
Review of Palazzo Pensionne

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Palazzo Pensionne
2.0 of 5 Bed and Breakfast   |   49 Sepulveda Street, Cebu City 6000, Philippines   |  
Hotel website
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Hotel amenities
Ranked #12 of 61 Cebu City B&B and Inns
Tacloban, Philippines
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
“In Need of TLC”
4 of 5 stars Reviewed October 29, 2012

I booked just one night at the Palazzo Pension, and enjoyed it . .
I booked via Agoda and request early check in as i was attending my friends graduation and needed a freshen up after a long motorcycle ride. Traffic was light and we made excellent time, consequently getting to the hotel, much, much earlier than expected. I politely asked if we could check in, some 2 hours before normal check in time. After a little hesitation, the receptionist said if we waited 20mins we could get a room. She pointed us to the small cafe, were we had coffee.
After only 10mins a lady came and collected to our upgraded room. The room with three beds, was in need of a little TLC, but this isnt some new hotel its been here a while.....My gf said it was dirty, but i disagree, the tiles are worn, but hey i had a fantastic nights sleep, undisturbed. The bed was comfortable, the shower hot . .and a nice big room . . Yes i would most certainly stay here again. Its a little off the beaten track but we had no problem getting a taxi, its a nice place to stay. Excellent black out curtains at the windows, almost complete blackout !! Woke at 730hrs thought it was still midnight, and was shocked to see bright sunshine outside !!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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68 reviews from our community

Traveler rating
    18
    32
    15
    2
    1
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15
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Any
English first
Manila, Philippines
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed October 22, 2012 via mobile

You got what you paid, its good for backpackers the room is average. The bed is average.. Good hot shower and food. Nice staff. All in all it is a average place to stay. But the location is good. It is near in Ayala mall and some night bars in the city, Cebu city is a mini Manila but still they maintained fresh air but lot of cockroach!!!! S take care when your still in the city in night time..

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 17, 2012

I have been coming back to this place many times now, and its my favorite place in midtown Cebu... it has a nice home'y feeling to it...
The rooms are spacious and have a slight feeling of old colonial style to it (my favorite).
The staff are like family, not always friendly beyond capacity, but with personality (in a good way).
The location is safe and rates are reasonable, everything is a bit old, but not to the point where its a problem... every room has hot water and AC, but the AC may be noisy and the shower head sometimes in need of a maintenance as they seem to send the water in various directions...

Checkout is at 1PM, very nice for a place like this...

In great distance to every mall and other place in both downtown and midtown...

The food was a disappointment, hence the kink in the rating... order from elsewhere when there, the resident restaurant is sub-par, but on the other hand its cheap...

For the complimentary breakfast, try the filipino breakfast, its much better value than the continental or american...

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Makati, Philippines
1 review
3 of 5 stars Reviewed September 8, 2012

it was my family's first time to go to cebu and we don't have any idea of what will it looks like our home for the short time but when we saw the palazzo pensionne, we were amazed by the ambiance of the place. Room rates, food prices are very cheap but the ambiance,place is very much like a class A hotel. If our family will go to Cebu again for a vacation, we will contact Ate Siony again for palazzo pensionne!!!! We would like to thank everybody in Palazzo especially Ate SIony and Ate in the cafe(sorry I forgot your name,but you will always remembered). They were very accommodating. Masarap ang ulam!!!! Our family had a great stay in Palazzo even for awhile. We hope to see you again. Till we meet again. Thank you.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Quezon City, Quezon City, Philippines
1 review
5 of 5 stars Reviewed September 3, 2012

Our stay here is really great because the room is clean and really a hotel ambiance not an inn. Breakfast are in big servings which is really sulit!I highly recomend this to my clients in my travel agency when they visit cebu.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Top Contributor
71 reviews 71 reviews
39 hotel reviews
Reviews in 44 cities Reviews in 44 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed August 2, 2012

Stay here everytime I visit Cebu ( at least five times now). Good value compared to similar offerings in the area. Rooms are a good size, clean, quiet and comfortable with AC (some may find a little noisy if your really picky), hot showers and TV. Not great views from windows (but who stays in a city hotel to sit and look out the windows anyway) usually covered by black out blinds that trick you into sleeping in. Staff are always very helpful, attentive and usually smiling. Good location; near to Ayala Mall (60-80PHP), SM Mall (70-100PHP) and easy to get taxis to almost anywhere which the staff are more than helpful in arranging for you. Breakfast is OK which you can order the night before and they will give you a wake up call in the morning for the time you want it (always good to have breakfast sitting and waiting for you as you stumble out of bed). Free WiFi in the rooms.

  • Stayed November 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 1, 2012 via mobile

Stayed here several times during our time in the Philippines. Staff always friendly and got metered taxis for us anytime of the day. We stayed in the new building, rooms were lovely. Comfy beds, good a/c, hot showers and clean rooms. Downside breakfast isn't great if vegetarian if not try the tocino!

  • Stayed May 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palazzo Pensionne

Address: 49 Sepulveda Street, Cebu City 6000, Philippines
Phone Number:
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #12 of 61 B&Bs / Inns in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Palazzo Pensionne 2*
Number of rooms: 14
Reservation Options:
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Also Known As:
Palazzo Pensionne Hotel Cebu City
Palazzo Pensionne Cebu Island/Cebu City

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