Arrived really late at night but was greeted by the staff with so much energy! Since it was our first time at this hotel they upgraded us to a city view room and the view was gorgeous!
Excellent! Comfortoble beds, clean, cable tv, fast internet!
Really good as well but I noticed while I was taking a bath that (paint?) of the bathtub was peeling off so there tiny white particles floating in the water.
They could not go wrong with their staff, they're very well trained and very very nice!
The only thing was that I extended my stay for another night through Expedia and this seemed to really mess them up somehow? I was standing in the check in counter for almost half an hour while they figured out stuff. Basically, they gave me half my deposit money back... which didn't make sense to me... When i checked out, he gave me the full amount back but I told him I already got half of it back....
Food in the restaurant by the pool is excellent and I'm not even exaggerating, Marco Polo has the best mojito in Cebu!
Another thing is the location, though nice overlooking the city, once you get out of the hotel are small dilapidated houses, narrow roads, kind of dangerous looking... but this is more of a Cebu City problem rather than the hotel's.
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- Also Known As:
- Marco Polo Plaza Hotel Cebu City
- Marco Polo Plaza Cebu Island/Cebu City