My kids love the hotel as we have stayed here for a couple of times every time we come to Cebu. Rooms are clean but not so big but with a good view. Nice bathroom, all in good condition as well as the toiletries are superb. Since it is not located in the CBD, you have to get a transport to and fro to get to the CBD and malls but the transpo is not that often. Due to the luxury it is very expensive even the breakfast. Breakfast is best as it offers diff types of cuisine. However, since we paid that much, they are very inconsiderate to charge us 500pesos for a very small bowl of cereal of my child. Maybe 3 spoonfuls of the cereal. But all in all the hotel is excellent!

It was Sinulog when I checked in to Marco Polo. I booked the Junior Suite. I arrived late because of the heavy Sinulog traffic but I was checked in just fine. Their private check in was at the penthouse and everyone who assisted me was very friendly.
I was just a little disappointed with the suite. The Premier Room at Radisson (which they dont call a suite) was much bigger than Marco Polo's suite. But it was nice anyway. Comfortable bed and very nice view of the city. There was a free basket of fruit and there were complimentary snacks at the continental club all day long (though I was too busy to get anything there).
I was greeted with nice cards inside the room and the amenities were more complete than the other lower rooms. The room was cleaned each time I would go out and there was turndown service I guess.
Again, the receptionist when I checked out was very friendly. Just a slight problem with the taxis which the hotel had no control of. Had to ride a jeepney and call a taxi somewhere else to get to the airport.

This hotel was recommended by a close friend who normally stays in the Pan Pacific Manila; it does not happen so often, even in the best hotels, but I really felt treated like a .."king".
Without minors problems such as the noisy environment due to rooms renovation and the building of a giant condominium around the pool, not mentioning the absence of dubble glass in my room, my stay would have been perfect.
I recommend the front desk manager, mr. Victor Alcantara..what a pro! he would be an asset in any luxuous palace of this world.

The Marco Polo markets itself as a 5* - probably more like a 3*. The service is efficient, un-fussy and makes you feel relaxed. Do not stay at the back back of the hotel (mountain view), it is noisy as hell due to the residential areas and noise from motorbikes going up the steep road - I requested to be moved, after 1 sleepless night, to the front of the hotel (city view), this was 10 times better. The hotel has a building site next door where they are building 'residences' - work is supposed to begin at 10am and finish at 10pm (according to the hotel manager) this is not the case and can lead to a bit too much noise in the evening, especially if you are eating in the pool side restaurant.
The food is OK but a bit limited choice - after 1 week here you will be bored by menu.