A wonderful stay at Marco Polo Cebu
This is my favorite hotel in the whole world – literally. I was there for about two weeks in the second half of August 2012. The pool is a great place to relax, and the area around it is designed just perfectly. There is construction going on right opposite but you never feel or hear anything unpleasant. That in itself is a major accomplishment.
The staff is just incredible. From the moment that I arrived I was greeted by the front office manager Victor Alcantara, who was sincerely nice. A lot of times you feel that people in hotels are just going through the motions but Victor was genuinely interested and interesting. He gave me a tour of the roof and was just wonderful, always available to assist if necessary. I met the night office manager my last few days and I forgot his name but he also was terrific.
I do want to single out the trainers in the gym, primarily Raymond and PJ. They really went out of their way to give me personal training with no extra charge any time that I came in there day or night. It really got me motivated to get into shape which of course is something that we all struggle with.
The food was phenomenal, particularly the buffet. I did notice that one day they just seem to get sloppy, not putting the right signs on foods and not putting out certain things. When I asked, they said it was the kitchen managers day off. But that was really minor. The breakfast buffet in particular was incredible.
I'm not so much writing an objective review as thanking people who did a great job to make my vacation extremely satisfying. If I had to list minuses, some may not like the location. I thought it was wonderful on the hill but it's not next to a big mall like the Marriott or the Radisson. I think that the atmosphere is much better than either of those hotels and the food is well and certainly the service. But I think that those two hotels attract a different kind of traveler than the Marco Polo's I don't really think they are in direct competition. If I had to choose between the Radisson in the Marriott, I would definitely choose the Radisson. But I like the Marco Polo best of all.
- Also Known As:
- Marco Polo Plaza Hotel Cebu City
- Marco Polo Plaza Hotel
- Marco Polo Plaza Cebu
- Marco Polo Plaza Cebu Island/Cebu City
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