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“Marco Polo Cebu Excellent” 5 of 5 stars
Review of Marco Polo Plaza

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Marco Polo Plaza
4.0 of 5 Hotel   |   Cebu Veterans Drive | Nivel Hills, Lahug, Cebu City 6000, Philippines   |  
Hotel amenities
Ranked #3 of 73 hotels in Cebu City
Adelaide, Australia
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Marco Polo Cebu Excellent”
5 of 5 stars Reviewed March 7, 2012

My Wife and I stayed at the Marco Polo Plaza Hotel Cebu for 19 nights February 2012 and had one of the best hotel stay's ever. The Buffet Breakfast is excellent as are all the meals, the rooms, lounge and pool are of a very high standard. Best Hotel in Cebu. Our thanks to Hans Hauri, Ching Mayol and to all the wonderful staff at the Hotel who made our stay so memorable.

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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306 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Swedish first
  • Any
English first
Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 29, 2012

We stayed here for two nights in the bridal suite and also had our wedding reception here. It's an amazing hotel, with exceptional service and food. The interior of the hotel is beautiful...very classy and upscale, with a grand staircase in the lobby leading to the ballrooms on the second floor. The lobby was the perfect place for wedding photos.

Rooms are clean and relatively spacious. I appreciated the wide range of toiletries available...toothbrush and toothpaste, mouthwash, bath salts, good quality soaps, shampoos and lotions. The bed was really comfortable as well.

The food here is wonderful...much better than any hotel I've ever stayed at in the United States. The options are plentiful and fresh... I did not try the breakfast buffet at Cafe Marco, but my family raved about it. We dined at The Continental Club, which I think is only available to guests staying in the suites...let me tell you, they make a TERRIFIC french toast there. The food at our wedding reception was served buffet-style, and it was really splendid.

Staff is courteous and efficient.

Book your wedding reception here. You will not regret it. I really can't think of a single thing wrong with this hotel.

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cebu Island, Philippines
Top Contributor
137 reviews 137 reviews
32 hotel reviews
Reviews in 36 cities Reviews in 36 cities
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed February 27, 2012

It has been ages since we last stayed here. It really has lots of improvements since becoming an accredited GHA hotel. The rooms are exactly styled like all Marco polo hotels. I really appreciate the local chocolate "tableya" specially wrapped and left at the bedside table.......a very special gesture of welcoming a guest.
In the basement level, the hotel has a gym, a spa and a beauty parlor where you can have your hair and nails done before an event. No need to rush to the mall to have one.
The breakfast buffet offers a wide selection specially the fresh fruit platter. I specially like the fresh guyabanos which are seasonal and rarely offered in other 5 star hotel in Cebu.
They now have free shuttle service to the Ayala and SM malls. Seats are limited though so you have to sign up early.

Room Tip: Do not stay on the 18th flr. I have read in some review here they experience loud noises. I too expe...
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cebu
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 25, 2012 via mobile

Cafe Marco has the best buffet in town!!! I love their japanese and chinese buffet the most. Its like quality of food comparable to Hong Kong. Go to the top most floor of the hotel to capture the breathtaking night view of the city. The blu bar also offers very good desserts and also serves alcoholic beverage- a good hangout place. The eternity pool is also very nice. Try their lechon pizza, its only in cebu and its one of the best that i have tried. Stayed in their deluxe room and the service was great! Im definitely coming back!

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 30, 2012

The most beautiful hotel in Cebu! The service is perfection and the food divine. We were here on business for 3.5 months and we were treated to the utmost in hospitality. The staff became like family. They consistently went out of their way to please us. From arranging Island hopping trips to making reservations for weekend getaways, The Marco Polo, Cebu is the best in service. The rooms are spacious and clean and the staff delivered flowers daily, which I loved. To my friends at Marco Polo....Mabuhay! Thanks for a great stay at this 5 star hotel.

Room Tip: Go for the junior suite. They are large and comfortable. Great beds!
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  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 28, 2012

Services and meals were excellent.

But, It was too noisy. I cannot distinguish that is from outside or upper floor. A kind of disco sounds lasted for long times on saturday. My room was 18rd floor, but So NOISY and I was nervous.

If you want to go peaceful place, you had better not go.

  • Stayed January 2012, traveled solo
    • 5 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billings, Montana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 24, 2012

I have stayed at this hotel several times. Even though the price has gone up I still love it. Just look for a promotion to get a better deal, usually it will include a free breakfast and free internet and possibly even a room upgrade. The staff here is very friendly. The breakfast buffet is just awesome. There are so many choices, there should be something for everyone. I don't eat lunch or dinner there though, much too expensive. The hotel is a little out of the way but at least you don't have to listen to the sounds of the city at night. The pool area also a very nice feature. The only drawback is that I find the beds to be a little too firm for me but I find that to be the case no matter where I stay. My favorite part of Cebu City is the Marco Polo hotel. I will never stay anywhere else.

Room Tip: I choose non-smoking, all the rooms are nice.
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Marco Polo Plaza

Also Known As:
Marco Polo Plaza Hotel Cebu City
Marco Polo Plaza Hotel
Marco Polo Plaza Cebu
Marco Polo Plaza Cebu Island/Cebu City
Address: Cebu Veterans Drive | Nivel Hills, Lahug, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#3 Luxury Hotel in Cebu City
#5 Family Hotel in Cebu City
#5 Business Hotel in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Marco Polo Plaza 4*
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