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“My visits to Cebu City, Philippines” 5 of 5 stars
Review of The Cebu Grand Hotel

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The Cebu Grand Hotel
3.0 of 5 Hotel   |   Cebu Capitol Complex | North Escario St.,, Cebu City 6000, Philippines   |  
Hotel amenities
Ranked #36 of 77 Hotels in Cebu City
Antwerp, Belgium
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“My visits to Cebu City, Philippines”
5 of 5 stars Reviewed September 7, 2013

I've been staying at this hotel for 11 years almost each year now and feel tryluly at home there ! All the staff by now knows me ( I usually stay 6 weeks at a time ) and get that extra service I guess.. We've all become friends over the years , also with the management. I recommend the CGH to anyone who wants a quality stay and excellent service .. I've booked again today for December and will stay 28 nights lookig forward to it and my friends out there !

Room Tip: Superior rooms are the best !
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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93 reviews from our community

Traveler rating
    15
    39
    26
    7
    6
See reviews for
9
23
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12
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Harstad, Norway
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 22, 2013

Our first visit to Cebu Grand Hotel.Room was booked at Mactan Airport.Hotel is a bit old.But staff at hotel is helpfull and very serviceminded.They have a good breakfast and also dinner is good.Hotel has a prime location a short taxiride to most places in Cebu City.Rooms are good and beds gave us qualitysleep.Will use this hotel again.Roomrates is inexspensiv.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, null, Hong Kong
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 29, 2013 via mobile

Staff are friendly and the room is clean. Limited space with low price. It is fair. But the room was affected by the noise all night………We can access to everywhere in cebu easily. The hotel is good for backpacker.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Paso, Texas
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed June 28, 2013

My grandmother had stayed in this hotel during her previous trips to Cebu so I had high hopes about it since she is really picky, but when we got there no one helped us with our luggage or even opened the door, the room was small and the air condition had a hard time, the sheets were dirty, and my shower stopped halfway through. For the same online booking price one could stay at a higher grade hotel in the same area. If you want to stay here I highly suggest checking it out before commuting to the purchase.

Room Tip: When booking make sure to add in to make sure room is clean and up to standards.
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Stayed June 2013, traveled with family
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Rochford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 7, 2013

Dear old Grand we love you for purely sentimental reasons. This place has seen grander days but she is putting on powder and paint and making the best of herself. Seriously this hotel is good value. The rooms are big, the beds are comfortable and the staff like most Filipinos are a delight.

Take a room with 'mountain view' if you want peace from the dreadful Cebu traffic. The bathroom spills water on the floor. What is it with hotel bathrooms? Here we are in the 21st.century surrounded by electronic gizmos, mostly useless and apparently the hotel trade is incapable of providing decent bathrooms with showers that work. The air con is old and noisy but you can live with it.

The breakfast here is a great start to the day. Make sure you have an omelette. If you take an evening meal dont ask for a glass of wine - something most peculiar will arrive. Stick to bottles. Dont ask for champagne though, they bring you Asti - quelle horreur! Actually we prefer Asti. The room service meals are excellent.

If you are seriously starving go to Jovens Grill in Pres. Osmena Blvd. where you can eat all you like for less than £4 or even less. If you take at least two pals, you get a 'bogof' Monday to Thursday evenings.

For a good laugh try the pool on the top floor. It is just a big bath.Two strokes and you have swum a length. Kids love it.

Room Tip: Ask for a room with mountain view they are quieter.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 20, 2013

I booked this hotel based on the photos in the internet. I arrived in the hotel with big disappointment when I see our room in actual as the room is OUTDATED, OLD FURNITURE and BATHROOM is very mouldy. I asked the housekeeping to change the linen of our bed as it looks dirty white with several stains on it. The room looks so tired and old. So, I did not spend the night in the hotel instead I decided to sleep in my friend's house and the next day I moved to another hotel as I cant stay in this kind of hotel with poor facilities and poor customer service especially the frontliners from bellboy to receptionist, they need retraining for hospitality customer service. Stay away from this hotel - more hotels in Cebu provide better facilities and service.

  • Stayed January 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CEBU
Top Contributor
88 reviews 88 reviews
45 hotel reviews
Reviews in 24 cities Reviews in 24 cities
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed January 21, 2013

The staffs of this hotel is very friendly and efficient. They're easy to deal with and most requests are address in a timely fashion. it's just a 7 story building and it's old but rooms are comfortable, clean and newly refurbished. They have a tiny pool at the roof deck which badly needs expansion. They offer buffet breakfast in the morning which offers a lot of options for tourists. The location of this hotel is in Escario street right across Capitol Parish Church and it's surrounded by restaurants, massage parlors and some novelty shops. Ayala Center is just one jeepney ride away and taxis are plenty on this site.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Cebu Grand Hotel

Address: Cebu Capitol Complex | North Escario St.,, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #36 of 77 Hotels in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Cebu Grand Hotel 3*
Number of rooms: 99
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Also Known As:
The Cebu Grand Hotel Cebu Island/Cebu City

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