We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“an oasis but needs a facelift” 3 of 5 stars
Review of Montebello Villa Hotel

Save Saved
You added Montebello Villa Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Montebello Villa Hotel
3.0 of 5 Hotel   |   Banilad, Cebu City 6000, Philippines   |  
Hotel amenities
Ranked #21 of 75 hotels in Cebu City
Manila, Philippines
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
42 helpful votes 42 helpful votes
“an oasis but needs a facelift”
3 of 5 stars Reviewed September 5, 2012

This beautiful hotel is a gem that needs some polishing and some resetting..

Years ago, finding this place is wonderful feeling as one does not have to go through an ugly mall. Maybe, this is part of progress that could not be avoided.

The lobby and entrance looks old but still grand. Reception quiet friendly and accommodating. The Superior room given to us at the ground floor is okay with a beautiful garden view though it can be observed that furniture and carpet have seen better days so that it also smelled musty.. would have loved to stay there but since they were repainting the room just beside, my sister who is asthmatic could not stand the strong smell of paint so we requested to be transferred. The gave us a room on the second floor whose window opens to a roof and wires and aircons which was a big disappointment. Same old musty smell. Hot water takes a long time coming. Bathroom is quiet spacious but needs to be upgraded.

Breakfast choices is so limited but not of a breakfast eater, it was okay.. Service is a bit selective but okay.


This is a beautiful hotel and it can be ten times better with an upgrade and facelift.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

172 people have reviewed this hotel

Traveler rating
    35
    73
    40
    18
    6
See reviews for
35
45
24
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Sydney
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 1, 2012

This place is just lovely. We had a great room (though we got upgraded because they double booked our room). Almost a 25 meter pool with sun chairs, and the bar/restaurant is right there. Large grounds with lawns, trees, a pond, it seriously felt like an oasis in the city.
Check in was a bit painful, they insist you must have a print out of your booking even though we were able to show it to them on our ipad, we still had to print it out.
But other than that a great stay, especially when you go out into the city to explore and its all dirty, crowded, smoggy, hot and humid. And then you come back and just relax by the pool.Service was really good too.
Loved it and if I ever went back would be heading straight to this one.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 22, 2012

I stayed there with my wife and daughter on 15th and 16th August, we always stay there from few years when we go to Cebu, Hotel has really a beautiful location, wonderful garden, swimming pool,spacious lobby, also breakfast is very good but i think rooms are a bit old and need renovation, especially the bathroom, also price increase every year while it's not the same thing for the service.
Aniway i recomend it especially for family with kids who can enjoy the pool or for business travellers too.

Room Tip: I recomend the deluxe room, the best room compared with the price
See more room tips
  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, Florida
Top Contributor
56 reviews 56 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 17, 2012

The first night we arrived at midnight. Our standard room was worn out and it took forever for the AC window unit to cool the room. It did have great wireless internet. There was also no hot water. The next day we upgraded to a better room about 12 more dollars a day. This room was almost 3 times larger than the standard room. The AC worked great and we had mostly hot water. Well, worth it!!

The food is good and the service excellent!

Stayed July 2012, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prevessin Moens, France
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 30, 2012

Positive aspects: Very spacious lobby, restaurant, pool areas; amazing nice garden;,in the center of Cebu city. 20 minutes to e airport if no traffic; up to one hour in case of traffic.

Rooms: standard rooms are quite small and old fashion. superior rooms have instead Been renovated.

Negative aspects: the front desk persons incl. the manager are not very friendly, nor smiling nor, worse, efficient. both check-in and check-out were very slow even if all booking details had been set before arrival.

We had 2 unfriendly experiences:
1) for our 3rd kid (10 years), the hotel charged 20 Euros for an additional bed (not including breakfast) Even though the superior room occupied by our children already had 3 beds thus could have accomodated the 3 kid.

2) we had an argument at check out about the transportation to the airport. I requested a transportation for 5 guests in my email booking and paid the corresponding fee for it. The hotel staff proposed a 5 seat car where it was not possible to accommodate 5 persons & 5 luggages; they argued that we should pay an additional fee larger than the one already paid to have a Van (7seats) assigned to us. After a long and unfriendly discussion with the manager, the hotel accepted the Van transportation.

despite a nice environment and infrastrucutre, this hotel was a disappointing to us as it does not offer any sevice; the hotel was crowdy with tourists and we had the feeling that the management was interested in making money only.

In our 3 week vacation in PhIlippines, this hotel was the only one which did not meet our expectations in terms of friendliness and efficiency frohm its staff.

  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 14, 2012

Basing in my own experience, this hotel is at least 40 yrs old but renovated very well. One of the great things were the services of the waiters/waitresses are great especially at the poolside restaurant, the housekeeping staff did a great job for us as well as the Bell Service. One of the worst thing I've noticed and perceived is one of the front desk clerk named 'JO--ANN" (by her name tag) was kinda rude , and snobbish. Very incompetent. She is not a "people person"...

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed July 9, 2012

Stayed here for six days and thoroughly enjoyed the stay. In room 28 which was huge. Internet was good in the room, however poor in some spots. The bar was good and pool ok. It is a little more pricey than other places, and I found it to be a little far from the city. The shopping centre nearby is ok, and there is a gym too. However, Ayala is awesome and this is a taxi ride. The breakfast was really disappointing - I was sick of the same food each day and was almost not wanting any breakfast at the end. This is a GOOD hotel (better than average but less than very good). The staff were lovely, and just wanted a little bit more.

Room Tip: The low numbered rooms are nice and quiet.
See more room tips
  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Montebello Villa Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Montebello Villa Hotel

Address: Banilad, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #21 of 75 hotels in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Montebello Villa Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Asiatravel.com Holdings, Agoda, Tingo, BookingOdigeoWL, Venere and Otel so you can book your Montebello Villa Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Montebello Hotel Cebu City
Montebello Villa Hotel Cebu Island/Cebu City

Owners: What's your side of the story?

If you own or manage Montebello Villa Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.