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“Modern class, excellent service” 5 of 5 stars
Review of St. Mark Hotel

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St. Mark Hotel
3.0 of 5 Hotel   |   Queens Road, Redemptorist Plaza, Camputhaw, Cebu City 6000, Philippines   |  
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Hotel amenities
Ranked #7 of 75 hotels in Cebu City
Fredericton, Canada
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
“Modern class, excellent service”
5 of 5 stars Reviewed April 17, 2013

My fiancée and I, and my parents, aunts and cousin were stranded in Cebu City when a typhoon warning cancelled our ferry sailing to a nearby resort. Fortunately, a family friend in town had the scoop on a brand new hotel to try out: the St Mark. It was a bit further away from the port, where we would have to report back the next morning to secure replacement tickets, but well worth the diversion.

The hotel isn't really that well marked at street level - there's a sign on the roofline, but from the sidewalk you could blink and you'd miss it. It's on a minor side street adjoining a church, making for a relatively tranquil setting in the evenings, and a lovely dawn wake up call as the belfry bells peal.

We were told the hotel was pretty brand-new, and they weren't kidding: modern, quality décor throughout. Clearly a lot of attention paid to detail, with the hotel logo and font consistently used everywhere, and all the furnishings seemingly fresh out of a dwell magazine photo shoot. Details like these often go overlooked outside of chain franchises with strict standardisation guides; as a local independent, St Mark's execution is outstanding. One key surprise: the best hotel clock radio I've seen anywhere worldwide - a proper bedside stereo system, complete with iPod/iPad docking port. (Then again, sign of too quick progress: not iPhone 5 compatible).

Many Filipino households still do not yet have heated showers - a bucket of heated water and a scoop is the usual ablution - but the St Mark's saw fit to spare you the traditional Philippine bathing experience, with a trendy full-length shower stall. Again, much attention to design and detail: fixtures are minimised and streamlined, with a neat inset mosaic band forming a shelf for shower toiletries. Even a toothbrush and toothpaste set is provided, something you don't often see in hotels in the rest of the world.

Though the bed and bathroom might be ultra-modern, the included breakfast offers a delicious smorgasbord of traditional Filipino morning fare. There's garlicky steamed rice, sweet sausages, braised vegetables, sweet bread, salted fried fish and corned beef. There's also a grill for Western-style omelettes and such if you prefer, and the attentive staff will bend over backwards to cook you up something bland from America if your palate demands. But why would you?

Although there are chain hotels everywhere in the Philippines nowadays - Radisson has a hotel in their blu line just near the Cebu harbor - with standard chain service, and chain prices, locally-owned hotels like the St Mark aimed at both foreign and local visitors offer much better value for money - I was able to get three rooms for my entire family, at the cost of one at the blu. Plus, an extra intangible bit of genuine Filipino warmth and hospitality that comes with pride of local ownership.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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54 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Iloilo City, Philippines
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed February 26, 2013

Very Good for a new hotel! Will stay here again the next time we visit cebu. Plus delicious buffet breakfast! Try champorado and dangit! Great amenities. Close to all church and malls. We enjoyed our stay from beginning to end. Highly recommended!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anchorage, Alaska, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 14, 2013

We really enjoyed our stay. Being from Alaska I welcomed the great air conditioning the morning buffet breakfast was very good too. The Hotel is still quiet new, the staff are most helpful and very professional. Close to Church and Malls. We will stay here again for sure.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kopavogur, Iceland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 1, 2013

We were gonna stay at St Mark for three nights with our three year old baby girl during Sinulog in January 2013 but we ended up staying 8 nights. The hotel was excellent, very clean and comfortable. Our cosy room had a nice view of the Redemptorist Church across the street. The staff was very friendly and we were sad when we had to leave the hotel cause it had started to feel like home. The hotel is a short taxi ride away from Ayala and IT Park. There is a 7/11 and a KFC both within two minutes walk from the hotel.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Escario Central H, Director of Sales at St. Mark Hotel, responded to this review, February 7, 2013
Dear Ulfarharri,

We are very glad to hear of your heart warming review. A feel of home and convenience are two attributes we want to uphold. Having you and your family back in the hotel will be an honor. Thank you for writing this review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Springs
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 26, 2013

It's a small hotel strategically located at the heart of Cebu. Very new. Great amenities. Very friendly and corteous staff. Good restaurant. We enjoyed our stay from beginnig to end. Everything was just perfect. It is also close to all the major attraction of Cebu. A ten minute by taxi to Ayala Center. Walking distance to the famous Mango street and Osmena circle. Everything was just perfect

Room Tip: If you need a hotel that gives you that feeling of being home, then i recommend this one
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Escario Central H, Director of Sales at St. Mark Hotel, responded to this review, February 7, 2013
Dear Den L,

Your review is very much appreciated. This will inspire the team to better our service everyday as we be of service to our guests. We hope to have you back in the hotel very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 26, 2012

We stayed in the St. Mark during a rugby tour and would stay there again. The rooms were clean and nice, but mine did not have a window. There were sheers and curtains hung from a rod, but they only covered a wall. The breakfast was included in our room rate and was good. As far as their free wireless internet; I got it to work once in 2.5 days...The staff was very attentive and helpful with all of our needs.

Room Tip: Ask ahead of time if the room has a window or not.
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
augielontok, General Manager at St. Mark Hotel, responded to this review, November 28, 2012
Dear ColinCas,

Greetings from St. Mark Hotel. I am delighted to hear that you had a pleasant stay at our hotel, I am glad you enjoyed our facilities and service. As for the wifi, we have just recently updated our system and we are now able to provide a much improved experience with our wireless connections. Your feedback is important to us and is a great tool in inspiring the hotel staff, many thanks! We look forward to welcoming you back.

Sincerely,

Augie Lontok - General Manger
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Las Piñas, Cavite, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 7, 2012

Stayed at the St Mark Hotel in Cebu...location is right beside Redemptorist Church. My stay was pleasant, staff were friendly and accommodating. Hotel is still very clean (hotel is brand new)...in fact I was told by the receptionist that I was the first guest to use the room. Hmmmm....that's nice.

The function room was also great...very clean and very condusive for seminars. Coffee is good too...specially the buffet breakfast.

I just hope that they maintain the cleanliness and good service even after 5 or 10 years of operation. My only regret is that they dont have buffet lunch, dinner and no swimming pool :-(

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
augielontok, General Manager at St. Mark Hotel, responded to this review, November 8, 2012
Many Thanks for your review. We are delighted to hear that you were pleased with our products and service. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about St. Mark Hotel

Address: Queens Road, Redemptorist Plaza, Camputhaw, Cebu City 6000, Philippines
Phone Number:
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Cebu City
#4 Family Hotel in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:3 star — St. Mark Hotel 3*
Official Description (provided by the hotel):
St. Mark is a boutique hotel with five star amenities that caters to travelers coming to Cebu for either business or leisure. The hotel is the premiere hospitality venture of Terre D’Or Realty Corporation, a realty development firm with a portfolio of condominiums, apartments and strip malls and an independent Australian business partner.The Hotel holds 63 elegant and well-appointed guestrooms across seven different themed floors. Guest may choose from its 17 Superior Rooms, 36 Deluxe Rooms, 3 Junior Suites and 7 Loft-type Residential Suites on the top floor, each room type having the complete amenities. St. Mark has HALO an all-day dining restaurant, room service, five meeting rooms and a ballroom that accommodates 70 persons. ... more   less 
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Also Known As:
St. Mark Hotel Cebu Island/Cebu City

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