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“Open the windows!” 3 of 5 stars
Review of Waterfront Cebu City Hotel & Casino

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Waterfront Cebu City Hotel & Casino
4.0 of 5 Hotel   |   Salinas Drive, Lahug, Cebu City 6000, Philippines (Formerly Waterfront Cebu City Hotel)   |  
Hotel amenities
Ranked #16 of 82 Hotels in Cebu City
Rosarito, Mexico
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Open the windows!”
3 of 5 stars Reviewed February 12, 2013

I've stayed here a few times. Great business center, amenities, and activities on site. I only have one serious complaint this time. The air quality in the room and hallway was so stuffy and stale I was tempted to break open the bolted window. It was so bad I started to feel sick to the point I changed hotels, and I'm not a fussy person. Too bad. I like the place, otherwise.

  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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793 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
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philippines
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 5, 2013

this is a BIG hotel. the price is not as grand as it is. that makes it excellent place to stay. I accidentally left a shopping bag at one of the taxis lining up by the hotel entrance and i immediately left the trouble of locating the taxi driver and the left baggage with the hotel security. The hotel security led by Elmer took care of tracing the taxi and eventually i got back my shopping bag. Elmer even took the effort of contacting me even if i already checked out of the hotel and he facilitated the return of the shopping bag to me.

Room Tip: chose the rooms with mountain view
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Red Wing, Minnesota
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed February 3, 2013

Was picked up at airport by hotel. Very nice driver.. got to hotel and was led into hotel by a very nice door-man(it was 1:30 am).. check in was fast . the next morning had a fabulous breakfast.stayed11 days and every day was a joy.. great breakfast buffet and staff very friendly .. will return...

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Santa Monica, California
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed February 2, 2013

This hotel has fantastic service with a newly redecorated lobby, a nice full course breakfast buffet and reliable enough wifi service. I love their gym facilities and pool so I often stay here when visiting Cebu for the convenient location. I agree about the comments about the crazy taxi system. I watched the Manny Pacquiao fight here once it made for quite the atmosphere being in the philippines seeing him fight on the casino big screen tv.

  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Guri, South Korea
Level Contributor
852 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 245 helpful votes
4 of 5 stars Reviewed January 28, 2013

C1 ( 2009 )
there is a big size hotel with good facility ( lobby, restaurant, pool, casino ). very large scale hotel, no problem. but I reject entering casino because I wear round t-shirt, short pants, slippers. Service, food, facility is good, I think.

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brisbane, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 23, 2013

We spent Xmas and New Year at the hotel and thoroughly enjoyed the experience including the wonderful staff, great breakfast buffet and attentive service in all departments. The one blemish however is the new system for taxis. It is an abomination and the genius who dreamt it up should be summarily sacked. The taxi rank has been moved to the bowels of the hotel. This is a major inconvenience to the guests. We have stayed in hotels the world over and have never witnessed such a bizarre setup.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kota Kinabalu, Malaysia
2 reviews
4 of 5 stars Reviewed January 20, 2013

Front office team were always attentive and efficient. Uno resto and the Cafe Madeliene are my favorites! The room needs a total renovation or refurbished, bed linens are clean. The spacious lobby lounge is nice, and the service crew attending me most of the time were excellent and pleasant.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Waterfront Cebu City Hotel & Casino

Address: Salinas Drive, Lahug, Cebu City 6000, Philippines (Formerly Waterfront Cebu City Hotel)
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Casino and Gambling Free Breakfast Shuttle Bus service Spa Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Cebu City
#8 Luxury Hotel in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Waterfront Cebu City Hotel & Casino 4*
Number of rooms: 562
Reservation Options:
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Also Known As:
Waterfront Cebu City Hotel And Casino
Waterfront Cebu City Hotel Cebu City
Waterfront Hotel Cebu City
Waterfront Cebu City Hotel & Casino Cebu Island

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