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“excellent place” 5 of 5 stars
Review of Waterfront Cebu City Hotel & Casino

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Waterfront Cebu City Hotel & Casino
4.0 of 5 Hotel   |   Salinas Drive, Lahug, Cebu City 6000, Philippines (Formerly Waterfront Cebu City Hotel)   |  
Hotel amenities
Ranked #16 of 82 Hotels in Cebu City
philippines
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“excellent place”
5 of 5 stars Reviewed February 5, 2013

this is a BIG hotel. the price is not as grand as it is. that makes it excellent place to stay. I accidentally left a shopping bag at one of the taxis lining up by the hotel entrance and i immediately left the trouble of locating the taxi driver and the left baggage with the hotel security. The hotel security led by Elmer took care of tracing the taxi and eventually i got back my shopping bag. Elmer even took the effort of contacting me even if i already checked out of the hotel and he facilitated the return of the shopping bag to me.

Room Tip: chose the rooms with mountain view
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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784 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Red Wing, Minnesota
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed February 3, 2013

Was picked up at airport by hotel. Very nice driver.. got to hotel and was led into hotel by a very nice door-man(it was 1:30 am).. check in was fast . the next morning had a fabulous breakfast.stayed11 days and every day was a joy.. great breakfast buffet and staff very friendly .. will return...

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Monica, California
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed February 2, 2013

This hotel has fantastic service with a newly redecorated lobby, a nice full course breakfast buffet and reliable enough wifi service. I love their gym facilities and pool so I often stay here when visiting Cebu for the convenient location. I agree about the comments about the crazy taxi system. I watched the Manny Pacquiao fight here once it made for quite the atmosphere being in the philippines seeing him fight on the casino big screen tv.

  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guri, South Korea
Level Contributor
850 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
4 of 5 stars Reviewed January 28, 2013

C1 ( 2009 )
there is a big size hotel with good facility ( lobby, restaurant, pool, casino ). very large scale hotel, no problem. but I reject entering casino because I wear round t-shirt, short pants, slippers. Service, food, facility is good, I think.

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brisbane, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 23, 2013

We spent Xmas and New Year at the hotel and thoroughly enjoyed the experience including the wonderful staff, great breakfast buffet and attentive service in all departments. The one blemish however is the new system for taxis. It is an abomination and the genius who dreamt it up should be summarily sacked. The taxi rank has been moved to the bowels of the hotel. This is a major inconvenience to the guests. We have stayed in hotels the world over and have never witnessed such a bizarre setup.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kota Kinabalu, Malaysia
2 reviews
4 of 5 stars Reviewed January 20, 2013

Front office team were always attentive and efficient. Uno resto and the Cafe Madeliene are my favorites! The room needs a total renovation or refurbished, bed linens are clean. The spacious lobby lounge is nice, and the service crew attending me most of the time were excellent and pleasant.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Prague, Czech Republic
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 10, 2013

Hi all,
we stayed at the hotel for 2 nights in 2 rooms (Bridal and Junior Suite) during the wedding of my gf's sister in Dec 2012.
As to the location and building as an architectural POI, view of the city it is nice. Lobby and 1st impression is great, the lobby is really nice and amazing. Rooms are normal size for this type of a hotel, but it is already rundown. A little bit of modernization would be appriciated, it was IN about 15 years ago, but still comfortable. BUT there are things, which made our stay really uncomfortable and even terrible. 1st of them is the non-working air-con/cooling system in both rooms. Cooling can be only ON with lowest temp possible or OFF with no fan/change of the air at all. The thermostat is not working so you can choose if you will be freezing or sweating, nothing in between. 2nd - check the room right after your arrival, you might be charged for anything! One missing hanger with value of 0.5 USD will be charged 50 USD even if you didn't take it, just because it wasn't in the closet. Dirt on the carpet = 130 USD, even it was there before your arrival.
The Waterfront hotel is pretending to be 1st class hotel with all facility you might need. BUT under this shiny facade they will try to rub off your wallet and everything you have in it. I would not recommend this hotel to any of my friend.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Waterfront Cebu City Hotel & Casino

Address: Salinas Drive, Lahug, Cebu City 6000, Philippines (Formerly Waterfront Cebu City Hotel)
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Casino and Gambling Free Breakfast Shuttle Bus service Spa Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Cebu City
#8 Luxury Hotel in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Waterfront Cebu City Hotel & Casino 4*
Number of rooms: 562
Reservation Options:
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Also Known As:
Waterfront Cebu City Hotel And Casino
Waterfront Cebu City Hotel Cebu City
Waterfront Hotel Cebu City
Waterfront Cebu City Hotel & Casino Cebu Island

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