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“Good hotel having large lobby.” 4 of 5 stars
Review of Waterfront Cebu City Hotel & Casino

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Waterfront Cebu City Hotel & Casino
4.0 of 5 Hotel   |   Salinas Drive, Lahug, Cebu City 6000, Philippines (Formerly Waterfront Cebu City Hotel)   |  
Hotel amenities
Ranked #23 of 77 hotels in Cebu City
Guri, South Korea
Top Contributor
555 reviews 555 reviews
45 hotel reviews
Reviews in 147 cities Reviews in 147 cities
175 helpful votes 175 helpful votes
“Good hotel having large lobby.”
4 of 5 stars Reviewed January 28, 2013

C1 ( 2009 )
there is a big size hotel with good facility ( lobby, restaurant, pool, casino ). very large scale hotel, no problem. but I reject entering casino because I wear round t-shirt, short pants, slippers. Service, food, facility is good, I think.

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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418 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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Brisbane, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 23, 2013

We spent Xmas and New Year at the hotel and thoroughly enjoyed the experience including the wonderful staff, great breakfast buffet and attentive service in all departments. The one blemish however is the new system for taxis. It is an abomination and the genius who dreamt it up should be summarily sacked. The taxi rank has been moved to the bowels of the hotel. This is a major inconvenience to the guests. We have stayed in hotels the world over and have never witnessed such a bizarre setup.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kota Kinabalu, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed January 20, 2013

Front office team were always attentive and efficient. Uno resto and the Cafe Madeliene are my favorites! The room needs a total renovation or refurbished, bed linens are clean. The spacious lobby lounge is nice, and the service crew attending me most of the time were excellent and pleasant.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 10, 2013

Hi all,
we stayed at the hotel for 2 nights in 2 rooms (Bridal and Junior Suite) during the wedding of my gf's sister in Dec 2012.
As to the location and building as an architectural POI, view of the city it is nice. Lobby and 1st impression is great, the lobby is really nice and amazing. Rooms are normal size for this type of a hotel, but it is already rundown. A little bit of modernization would be appriciated, it was IN about 15 years ago, but still comfortable. BUT there are things, which made our stay really uncomfortable and even terrible. 1st of them is the non-working air-con/cooling system in both rooms. Cooling can be only ON with lowest temp possible or OFF with no fan/change of the air at all. The thermostat is not working so you can choose if you will be freezing or sweating, nothing in between. 2nd - check the room right after your arrival, you might be charged for anything! One missing hanger with value of 0.5 USD will be charged 50 USD even if you didn't take it, just because it wasn't in the closet. Dirt on the carpet = 130 USD, even it was there before your arrival.
The Waterfront hotel is pretending to be 1st class hotel with all facility you might need. BUT under this shiny facade they will try to rub off your wallet and everything you have in it. I would not recommend this hotel to any of my friend.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Hlavni Mesto Praha, Czech Republic
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 10, 2013

such a rip-off! guest beware! make sure to take photos of the room before you start using it. it can be used as proof that you didn't destroy any of their already run-down rooms. had a really bad experience with this hotel. it's definitely not worth the money you spend there!

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2013

Everything was fantastic, all the Buffets were amazing, Comfortable beds, all the staff go out of their way to help you out, a special mention and thank you to the assistant sales manager Joseph, who was so pleasant and helpful to us, a very professional manager.

Room Tip: Make sure Breakfast Buffet is included in the package as the Buffets are amazing
See more room tips
  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 8, 2013

We recently stayed at the Waterfront over the New Year, the room was great and had a very comfortable King Size Bed. The location is great and a quick taxi ride to anywhere in the city. The Buffet offered and variety of food available for breakfast and lunch is definitely a highlight. The Staff are definitely what make this hotel, everyone is friendly and accommodating and always happy to assist, especially the assistant sales manager Joseph, before & during our stay he was very professional, helpful & very accommodating. Would definitely stay here again.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Waterfront Cebu City Hotel & Casino

Address: Salinas Drive, Lahug, Cebu City 6000, Philippines (Formerly Waterfront Cebu City Hotel)
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Cebu City
#8 Luxury Hotel in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Waterfront Cebu City Hotel & Casino 4*
Reservation Options:
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Also Known As:
Waterfront Cebu City Hotel Cebu City
Waterfront Cebu City Hotel And Casino
Waterfront Hotel Cebu City
Waterfront Cebu City Hotel & Casino Cebu Island

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