such a rip-off! guest beware! make sure to take photos of the room before you start using it. it can be used as proof that you didn't destroy any of their already run-down rooms. had a really bad experience with this hotel. it's definitely not worth the money you spend there!

Everything was fantastic, all the Buffets were amazing, Comfortable beds, all the staff go out of their way to help you out, a special mention and thank you to the assistant sales manager Joseph, who was so pleasant and helpful to us, a very professional manager.

We recently stayed at the Waterfront over the New Year, the room was great and had a very comfortable King Size Bed. The location is great and a quick taxi ride to anywhere in the city. The Buffet offered and variety of food available for breakfast and lunch is definitely a highlight. The Staff are definitely what make this hotel, everyone is friendly and accommodating and always happy to assist, especially the assistant sales manager Joseph, before & during our stay he was very professional, helpful & very accommodating. Would definitely stay here again.

Be aware that the hotel is currently being renovated. The entire mezzanine level is closed. The only reason we chose to stay there was Sally's Piano Bar on the mezzanine (now closed). They made no mention of this while booking the room and only found out about it when we attempted to go to the bar on our first night. The also charged 1000 Php over the amount quoted when making the reservation. They claim that we made the reservation with a "Brian" who quoted the rate. I never spoke with a Brian, in fact I only spoke with a woman.

The rooms are overpriced, the Italian restaurant SUCKS, and the buffet is also over priced and very average.

When I stayed here 5 years ago I was double billed.

These people are arrogant thieves and this overpriced dump should be avoided at all costs.