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Waterfront Cebu City Hotel & Casino: Traveler Reviews

4.0 of 5
Salinas Drive, Lahug, Cebu City 6000, Philippines (Formerly Waterfront Cebu City Hotel)
Hotel amenities
Waterfront Cebu City Hotel & Casino
Ranked #20 of 68 hotels in Cebu City
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320 reviews from our community

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Traveler rating
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Date Rating
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
“Not as pricey as the other high end hotels in Cebu.”
4 of 5 stars Reviewed December 14, 2012

I checked into this hotel back in July 2012. I have had a lot of experiences with a lot of other hotels after this. Compared to other high-end hotels in Cebu, it doesn't fare well. Good view of the city and room was updated. Not a lot of bathroom amenities though. However, it's not pricey as the other hotels.
I think I will be back here just to experience it again and I'll probably try to book a bigger room.
If you're a gambler, then this is the hotel for you.

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 11 more reviews by Mulatto1008 for Cebu City
Ask Mulatto1008 about Waterfront Cebu City Hotel & Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
“I will be back.”
5 of 5 stars Reviewed November 24, 2012 via mobile

I spent 5 days at the hotel with my family. Good and wonderful services they provided. Feel like home. The food is fantastic. The staffs treat my children like their, take care of them , hold their hand and teach them how to speak Philippine language. I need to "run" or else my children will turn into pinoy. ;-) Fast internet surfing speed in the hotel, clean, smiling faces wherever you go. A big duty free shop at the lobby and a tremendous casino. A safe hotel where the security is very good and they come with a guard dog at the main entrance of the hotel. The hotel is also very near to IT Park whereby you might wish to spend a few night drinking there. From hotel took a taxi to SM Mall and Ayala Mall ....10 to 15 minutes.

Before I left, I thrown this word at the staffs ........."I'll be back"

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask XavierPatrick_Ong about Waterfront Cebu City Hotel & Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Should have been nice...”
1 of 5 stars Reviewed November 23, 2012

I booked the newly renovated "Premium" rooms which were very spacious and nice, but I specifically requested a non-smoking room and lo and behold when I got to the room it smelled of smoke! I went to the front desk to ask for a change of room however they informed me that all rooms in the category I booked are located on smoking floors. They should really warn people about that, they didn't even offer any alternative or apology, they just stated things in a very matter-of-fact attitude.

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask jayEmTraveller about Waterfront Cebu City Hotel & Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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4 of 5 stars Reviewed November 19, 2012

My husband and I stayed here for one night before we back home. The hotel is big and clean. The wimmingpool is larg and silent. The stuff are kind.The food was goed.
The hotel is near at the airport. Next time i stay again in this hotel.

Room Tip: Corner suites are large and sunny"
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask nida_nr12012 about Waterfront Cebu City Hotel & Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Improvement required”
3 of 5 stars Reviewed November 16, 2012

This property ought to be in the top 5 in Cebu but the new GM, will have his work cut out to get back there given the scale of this hotel and the increasing competition. Main gripe - after recent surgery I'm sensitive to dietary choices and the management need to be too. Hearing decaf coffee only available in powdered form, no decaf tea in the Chinese resto and having only three fresh fruit choices on the breakfast buffet (one a mottled, cardboard-like papaya) is way behind the curve in the Phils these days, let alone Cebu.

Likewise exercise. The gym has two bikes (one not working, the other decrepit) and one tired rowing machine. So if you're not up to full weight bearing exercise head out to the pool. But if you linger have some personal stereo on hand to blank out the competing strains of the ambient hip hop and the adjacent Zoomba studio class.

Fortunately the staff are friendly and responsive to issues which papers over but their hard work and earnest should be the icing. Location is also a plus with the Ayala Mall, SM and several good restos nearby.

Room Tip: The suites have been fashioned out of two rooms and not effectively remodeled. Doors open onto doors...
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  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask geejaypea888 about Waterfront Cebu City Hotel & Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Waterfront Cebu City Hotel & Casino
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Additional Information about Waterfront Cebu City Hotel & Casino

Also Known As:
Waterfront Cebu City Hotel And Casino
Waterfront Cebu City Hotel Cebu City
Waterfront Hotel Cebu City
Waterfront Cebu City Hotel
Waterfront Cebu City Hotel & Casino
Address: Salinas Drive, Lahug, Cebu City 6000, Philippines (Formerly Waterfront Cebu City Hotel)
Region: Philippines > Visayas > Cebu > Cebu City
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotels in Cebu City
Price Range: $
Hotel Class:4 star (4*)
Reservation Options:
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