I decided to stay at this hotel for 2 nights since my fiancee was coming to visit, at the same time, they were having a special promo on their superior rooms for only P1000 per night. Before I decided to book this hotel, I (as I always do) checked tripadvisor first for feedback on this hotel, I noticed quite a lot of negatives, however I decided to book it anyway because of the distance from ayala and the promo. Upon our check in I noticed a few things that I am going to simplify by using my usual pro's and cons list (its up to you weather you consider it bad or good) but this is based on other hotels that I have stayed at, as well as my personal opinion.
-Rates are cheap(promo or not)
-Room and Bed was big
-Superb location (in the middle of Gorordo and Escario intersection, which makes going to Mango avenue, SM, ayala or IT park very accessible
-They dont require incidental deposits
-Friendly front desk staff
-Superior rooms dont have much of a view
-No complimentary water or coffee
-No Toothpaste or toothbrush included with the complimentary toiletries (just shampoo and soap)
-water temperature is either extremely hot or extremely cold
- a bit of wear and tear on the place (has seen better days)
-no safety deposit box
-requesting for extra pillow will require an extra charge
-no internal phone numbers listed in our room (in case you would like to dial the front desk, kitchen, room service or etc.)
and one thing that really made me upset was the fact that service here is a bit slow and unresponsive, not to mention unwilling for some of them, I noticed that the security guards or bellhops don's even attempt to offer their assistance in helping you with your luggage, they just stare at you or play dumb, checking out was slow as well, took them almost 20 minutes to check the room, one time I also noticed that when I went inside the lobby, almost all of the staff were there eating potato chips (from front desk to service personnel, you can hear the cracking and the munching from all directions, which made it awkward as well as disturbing for some, not to mention that it is unprofessional
in the end, verdict would be that i might consider staying here despite of these negativities due to the fact that they have a great location and low prices
if you would like to go to ayala, you can either hoof it since its just about a 5-7 minute walk, or...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.