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“Best Location for Working Tourist” 4 of 5 stars
Review of Cebu City Marriott Hotel

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Cebu City Marriott Hotel
4.0 of 5 Hotel   |   Cardinal Rosales Avenue, Cebu City 6000, Philippines   |  
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Ranked #6 of 77 Hotels in Cebu City
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Best Location for Working Tourist”
4 of 5 stars Reviewed 5 days ago NEW

I stayed overnight for a business trip and few hours spent in the hotel was very pleasant. Although security is similar to airport and embassy, its understandable as it is for the safety of the guests. Clean, nice lobby and courteous staff. With easy access to Glorietta Mall where you can buy everything you need in one place, located at the heart of Cebu Business District. Definitely a nice place to stay.

Room Tip: Choose a room facing the front, great Panoramic view of Cebu City.
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  • Stayed August 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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514 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

For Philippines this hotel is very good, whether its up to Marriott's 5 star status that is debatable.

The rooms and bathroom are somewhat dated and are in need of restoration.
Stayed here for business as it is located near the office I was visiting. There is also a large shopping mall next to the hotel with loads of places to get an evening meal as well.
The service is friendly and the breakfast buffet is very good. The gym is also excellent, I think it doubles as a non hotel guest gym as well so there is plenty of equipment.

Wifi was included in the rate and speed is very good.
Overall good business hotel, but a little dated.

  • Stayed September 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review, 6 days ago
Dear pies1311,

Thank you for taking the time to review your stay at the Cebu City Marriott. We are glad that your business needs of good internet speed and a healthy workout in our fitness center helped to make your trip more enjoyable. We look forward to your next stay with us.

Patrick Carroll
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Top Contributor
120 reviews 120 reviews
11 hotel reviews
Reviews in 35 cities Reviews in 35 cities
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 1 week ago

Where do I begin? Excellent rooms, clean, comfy beddings, very quiet. Business center is efficent, and overall staff service is impressive. Breakfast was good, I especially liked the variety of local fruits plus the mangoes. Cebu mango is definitely top notch, don't miss trying this when in Cebu.
The hotel is conveniently located beside Ayala Mall, shopping and restaurant choices is very good too. Marriot is a notch better than Radisson Blu, same goes for its room rate. Will definitely go back.

Stayed September 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review, 6 days ago
Dear Mike Carmona,

We are happy that you chose the Cebu City Marriott for your stay and it sounds like we met your needs as far as service, location, food choices and price. We appreciate your business and look forward to your next stay with us in Cebu.

Patrick Carroll
General Manager
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2 reviews
5 of 5 stars Reviewed 1 week ago

My friends and i stayed for 3 days 2 nights last summer. We sure did enjoy our stay, what great about it is that it's only few steps away to Ayala Mall which is a big +++. Dining, Shopping is just a few steps away! Luv it. I wished their pool is bigger though, anyways overall we had a great time. Might come back again next time! Truly recommend this hotel for its accessibility to shopping and dining! And room was fantastic

Stayed June 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review, 6 days ago
Dear Kym H,

Thank you for taking the time to write about your great experience at the Cebu City Marriott. We know that location is very important and as you stated we have the best location in Cebu. We hope that you will be our guest again on your next trip to Cebu.

Patrick Carroll
General Manager
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Starkville, Mississippi
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Cebu City Marriott September 5-8, 2014 and would like to say that the customer service was outstanding. I've stayed here many times and customer service is great. Location is next to a large mall so there is plenty to do. The breakfast buffet has a tremendous selection and the service was good. I would highly recommend the Cebu City Marriott when traveling in that area.

  • Stayed September 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review, 6 days ago
Dear mayhewtravelor,

We appreciate your nice comments regarding your stay at the Cebu City Marriott. Our location and dedicated service staff help make travel for business or leisure enjoyable. We are glad that you also enjoyed the breakfast buffet during your stay. We look forward to seeing you again at the Marriott on your next trip.

Patrick Carroll
General Manager
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California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Hotel rooms and carpets show signs of wear. Rooms are adequate but relatively small in comparison with other Marriott properties in the US and Asia.
Linen and sheets were spotless!
Twin beds not at par with US standards! Room service was quick and promptly served. Free bottled water refill service adequately served! Free room slippers and basic toiletries also provided.

Excellent security measures implemented on all entry points to the hotel. All guests have to go through metal detectors and security check. There is a good sense of high security alert at all times!

Ayala Mall is conveniently located next door directly adjacent to the hotel. Plenty of shopping, restaurants, fast food joints and local delicacies to enjoy! Strategically located in the central down town area. Cheap and plentiful taxi to explore other sights and sounds around the city.(SM, zip line at Crown Regency, etc)

Hotel personnel are very courteous and provides excellent service with a smile in their faces.

Pool was adequate. Towels were always adequately available and clean.

Buffet was interestingly not impressive considering Cebu is a coastal town and one would have a reasonably high expectation on the abundance of seafood and fresh fruits.

Overall, my family enjoyed their stay! It was a pleasant and friendly experience with the renowned Cebuano hospitality!

  • Stayed November 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review, 6 days ago
Dear goldfortunerealty,

We thank you for taking the time to review your stay at the Cebu City Marriott. We are glad that your family enjoyed the Cebuano hospitality. Our service, security and location are keys to a successful holiday and it seems that we met your expectations. I am sorry that you did not find all the food items that you were looking for on the buffet. Unfortunately in November, the country had recently incurred a typhoon and some of the food industries were affected. We hope that on your next visit, we will be able to offer all the fresh items that you are looking for.

Patrick Carroll
General Manager
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Suva
Top Contributor
54 reviews 54 reviews
5 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This stay was exceptional. They executive lounge staff treated us like royalty. We felt welcome and wanted. The food was excellent, and the food so good, I ordered some to take back home.

Heartily recommended for anyone in the area.

Room Tip: Upper rooms are good, and all rooms are away from elevators. Lower floors might experieinece noise...
See more room tips
  • Stayed September 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review, 6 days ago
Dear Paul D,

Thank you for taking the time to review your stay with us. We appreciate your nice comments and are glad that you found the food and service to be top notch. We look forward to hosting you and your family on your next trip to Cebu.

Patrick Carroll
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cebu City Marriott Hotel

Address: Cardinal Rosales Avenue, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Cebu City
#2 Business Hotel in Cebu City
#5 Luxury Hotel in Cebu City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cebu City Marriott Hotel 4*
Number of rooms: 301
Official Description (provided by the hotel):
Centrally located within the city’s premier financial district - the Cebu Business Park, the Cebu City Marriott Hotel sits right next door to Ayala Mall where opportunities for great shopping and a vibrant nightlife await you. Near by are offices of top corporations, banking centers, an exclusive sports club, convention centers and the Asia Town IT Park. ... more   less 
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Also Known As:
Marriott Cebu City Hotel Cebu City
Cebu City Marriott Hotel Cebu Island

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