It was our first time to stay in this hotel and one of the major reasons why we did was that it was right in the middle of the city and right beside Ayala Mall. My partner and I were thoroughly impressed with its safety measures and service excellence. It is the only hotel in the city where you will be able to find an xray machine at the entrances - which makes one feel compeletely safe and secure. We were thankful we didnt have to open our bags and the security personnel go through it with a wooden stick like other hotels do. The security staff were polite and coureous. Key cards in the elevator are required to go up to the guestroom floors just to make sure you don't get any unwanted guests. Service from almost all the hotel staff were warm and friendly. We had the pleasure of meeting the Executive Chef who made an effort to connect with us. We would definitely stay here on our next visit!