We stayed there for 4 nights for an important event. We found cockroaches on the floor and the dirt particles are on the walls and on the bed, a sign that the room is not well-maintained and cleaned. Every night, the renovation downstairs is scheduled until 11pm causing us not to sleep and rest early because of the noise done by hammering and drilling. When we called the staff to stop the hammering and drilling noises, the staff told us that the management has deadline to finish the renovation and promised us to stop by 10:30 pm, yet it stopped around 11 pm..so, a sign that they do not care about their customers. Although it is a cheap hotel, but management and staff should learn the basic Management and Customer Services 101.
- Also Known As:
- Cebu Century Hotel Cebu Island/Cebu City
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