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“Has so much potential.” 3 of 5 stars
Review of Holiday Spa Hotel

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Holiday Spa Hotel
3.0 of 5 Guest house   |   Gov. M. Cuenco Ave. | Banilad, Cebu City 6000, Philippines   |  
Hotel amenities
Ranked #26 of 66 Cebu City B&B and Inns
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Has so much potential.”
3 of 5 stars Reviewed February 10, 2013

We have stayed here twice in Feb 2013. The hotel has great potential but seems to be poorly managed. The staff were friendly and helpful but the atmosphere in the lobby was terrible. The TV in the cafe was always on and turned up full blast. Most of the time the only people wartching it was the bell boy and the cafe staff. The rest of the staff were always on their Facebook when ever we walked up to the front desk. As the free wifi was only in the lobby the noise from the TV was distracting, we also had some friends come and visit us and there was nowhere to sit and talk that wasn't loud. The pool area had some nice tables and chairs but it was usually crowded with smokers so that wasn't an option. Also you had to walk through all the smokers to go from the room to the lobby..... I hate smoke. The gym was ok... lots of broken equipment so when it got busy I had to wait. Again so much potential but just poorly managed. Rooms were clean and comfortable... no smells, showers were good and Spa was good as well. I had 1 massage.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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47 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Tacloban, Philippines
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed October 29, 2012

During our 10 day stay over in Cebu, we decided to stay at the Holiday Spa which came highly recommended by one of ours friends. We booked a pool view room, 1500php. We arrived early, before check in time and unlike the previous hotel, the receptionist, simply said check in is at 2pm, Sir. Our bags were stored and we went off to the hospital to visit a friend there. When we returned in late evening after a busy day, hospital, mall, lunch meeting, shopping, dinner meeting, we discovered that our check in form had been lost, consequently i had to do it all again. The porter carried the one small shopping bag to the room even thought i insisted not to, just give me the key, i hate others carrying my bags. When we arrived at the room he proceeded to turn on the tv air con and every light, and then waited for his tip . . i proceeded to turn off the aircon tv and most of the lights and waited for him to leave. My wife and i got changed to take a 2130hrs swim in then huge pool. We went to the pool side only to be informed it was closed for cleaning !!! grr this was the sole purpose for booking this hotel, so we could take a late night swim. The room was however very large and gave the impression of high quality, the bed massive, however only 4 terrible pillows. A large amount of budget had been spent on the room, but the shower head was aweful, saved money there . .
In the morning i was woken to the noise of swimmers right outside my window, and also the bright sunlight streaming in. No black out curtain used here. We got up and had a little swim in the pool, however its not a fun pool it was filled with serious swimmer types, kind of off putting if ur a terrible swimmer... Whist its in a prime location, the facilities are good, but i wouldnt stay here again . . over priced for what we recieved, like so many other hotels . .

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsop, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 10, 2012

Just spent two weeks at this hotel at the promo rate of 1500 per night, for deluxe room with no window. Great value for money. Room was large and well presented, fan a/c, good selection of tv channels, Cinemax had some good action films on. The room was cleaned daily, with fresh sheets and towels. Shower worked well, with plenty of constant hot water. A bath would have been nice, but not the norm, I think. Cleaning staff where friendly and helpful. Eating in was nice, not bad choice, well priced and plentiful, my favourite was the chocolate shake, hehe. Gym and pool was nice also.

Wi-fi, worked well in the room, but not so good in reception. You have to pay for wi-fi in room. Reception staff were always friendly and happy. Location was pretty good, with food outlets fairly close. I will stay here again in the future, great.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed September 18, 2012

I have stayed three times at the Holiday Spa Hotel. First time was April 2011 and then on two separate occasions in September 2012.

HSH is located close to Ayala Mall and Gaisano Country Mall - approximate 70p and 50p respectively in a taxi. The hotel was originally a health spa with the accommodation rooms added in 2010 - or so I believe.

The hay pool-view rooms and viewless room with a couple of hundred pesos difference in price. As I sat by the pool I saw no pool-view rooms with their curtains drawm back 0 so you might want to think about paying extra for a view you won't look at. The reason being is that the pool is a lap pool. It is not a resort pool. It is approx 25 metres long and line-marked for swimming. I have to say that the water was very clean and not over chlorinated.

The room are very big and clean. I stayed in a room with a king-sized bed. The linen was fresh and the towels small but clean. The shower had some mould in the grout of the floor tiles of the shower recess, but I have seen that in the Crown Regency and other more expensive hotels. There was plenty of water pressure and the hot water was hot.

The walls are covered in a brown felt-type material which does a great job of sound-proofing the room. The curtains were thick, so if you like a very dark room to sleep in (as I do), this is for you. I like a firm bed - firmer than most, but the bed was too firm for me - I woke with a sore back each morning. Perhaps they are not meant for solo sleeping.

The skirting boards of the rooms are made of MDF and therefore are swelling and cracking from the continual mopping of the floor. There was an LCD TV mounted on the wall and the ubiquitous cable channels to choose from. There was no refrigerator in the room.

For 150p guests can use the gym. It is a well-equiped gym with most things the average user needs. As a gym-rat, I found the only thing lacking was a seated-row machine - but most gym-goers won't notice. There is a great array of dum-bells up to 110lb.

There is a small cafe with ala carte menu - but if you ask nicely, the chef might make a meal that you request. The brewed coffee is very good - I love coffee and most times the brewed coffee at cafes in the Philippines is thin and bitter. The coffee here is great. My only two gripes are that the coffee comes in small cups. I asked for a large cup and got it - with the small cup amount in the bottom......the second gripe is: the advertised prices on their menu board is WITHOUT sales tax - so add 10% to the price of what you buy.

The girls and guys at the desk are friendly and accommodating - try using some Bisaya and they will like you even more.

Taxis are usually not a problem as there are usually a few at the end of the drive and the security guard will whistle for them.

Overall: I like this place - it's clean, the rooms are big and very quiet, the service is good, the coffee is good and the hotel is in a handy location.

Room Tip: Rooms with the king size beds seem to be on the ground floor
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  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 13, 2012

We picked this hotel mainly because of the pool for my daughter, and it looked clean and safe from the pictures we saw on the net. We were using this hotel as a base or a kind of stepping stone until we found an apartment to move into, the location of the hotel is fantastic and near both of the major malls and very close the Cebu IT park which has some great bars and restaurants.

The room was ok, and came with cable TV and a great AC unit. The only downside was there wasn't a window in the room, we didn't spend much time in the room so we weren't really bothered by this.

They have free wifi in the lobby area and in the lobby cafe, where I spent most of my time, but the internet seemed very intermittent.

Food was ok, a little expense compared to eating out of the hotel and the portions were very small. I actually counted 7 fries on my plate when I ordered a burger.

All in all a good hotel especially if you have younger children as it was safe and clean and the bell boy was always there to help with bags and getting taxis

Stayed July 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mobile, Alabama
Level Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed July 2, 2012

Went here for the spa only, stayed at another hotel. Actually wondered at first why some people in my group wanted to go here when massage services were offered by the hotel we stayed in. Now I know. The massage was so good! The place did not look fancy, no scents or piped-in music when you walk in. Shared dressing/locker room for females. They had spacious, private massage cubicles though. They only had one scent of massage oil, which I didn't like very much (eucalyptus, I think). The massage made up for it though. I hated the cab ride back to our hotel because I was ready to go to sleep right after...I was so relaxed! Would definitely come back for more!

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 27, 2012

The room we stayed in was basically clean and ok but had no window, kind of depressing. Most of all I chose to stay here because of the gym. When I checked in I was told it is not included in the room rate which I didn't like at all. When I went on the second day to the gym somebody came after me and told me quite unfriendly that I had to go through sort of a registration process at the front desk if I want to use the gym. Well, I was at the front desk but nobody told me, I felt like I was accused of cheating. Then I wanted to avail of their spa services but they had no therapist and told me to come back some time later. Didn't like the food, too. I decided to check out...

Stayed May 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Spa Hotel

Address: Gov. M. Cuenco Ave. | Banilad, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Swimming Pool
Hotel Style:
Ranked #26 of 66 B&Bs / Inns in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Spa Hotel 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Holiday Hotel Cebu City
Holiday Spa Hotel Cebu Island/Cebu City

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