I called Hotel Stella 1 day before my arrival in Cebu, asked for a room and to reserved one for me. The receptionist told me to call again the next day to confirm my reservation. I told her that I called to reserve and confirm my reservation. She insisted that I still have to call. (I find it unreasonable). Room rates look affordable but should you look or request for items like blanket or comforter, complimentary water, you'll have additional charges. Upon check in they will ask for deposit (in my case payment for 1 day rate) plus additional Php500 for incidentals. The room is very small and too dark. There were cockroaches in the bathroom. This morning, I need to wait for 1 hour for my breakfast to be delivered in my room. When I came this evening, my room hasn't been cleaned. This would be my last stay in this hotel even though it's near establishments I often visit.
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- Also Known As:
- Hotel Stella Cebu Island/Cebu City