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“Ohhhh I love Harolds!” 4 of 5 stars
Review of Harolds Hotel

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Harolds Hotel
3.5 of 5 Hotel   |   Gorordo Avenue | Lahug, Cebu City 6000 , Philippines   |  
Hotel amenities
Ranked #5 of 81 Hotels in Cebu City
Certificate of Excellence
Khao Lak, Thailand
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
46 helpful votes 46 helpful votes
“Ohhhh I love Harolds!”
4 of 5 stars Reviewed September 6, 2013 via mobile

We stayed for 3 nights in this hotel, and i can say that we did not regret choosing this hotel, location wise its good its very near ayala center. Around 50 php for the taxi. The staff of the hotel are nice as well, very service minded. especially for the frontmen/security they will get cabs for you without hesitations.
Rooms are nice, equipped with good amenities and some are for request as well. the air condition is perfectly cool, the only problem i have is the wifi connection it seems i could not connect using every device i have, both android and ios. they try to check it they just mentioned that its the location of my room . :( haha
Breakfast is good as well, congee/cereal section and more, everyday different food being served.
The best part of staying in this hotel is the spa beside it "Thai Boran" located just on the left side of the hotel, good service good spa place. so everyday is massage day.
i feel bad though i was not able to try the roof deck. :( but overall I recommend this hotel for people visiting cebu.

Stayed September 2013, traveled with family
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155 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pasay
Senior Contributor
44 reviews 44 reviews
32 hotel reviews
Reviews in 20 cities Reviews in 20 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed August 10, 2013

Hotel was a plesant surprise. It could pass as a small 5-star hotel if it had a swimming pool. Room and bathroom was very large. One good thing about the hotel is they offer a LAN cable and wifi in the rooms. Rarely you see a hotel have LAN cable for computers instead of only wifi access. Breakfast was simple but of standard. They have a happy hour promotion that they advertise but when we went to the bar, we found out that it was only available on weekends.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 12 cities Reviews in 12 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed August 6, 2013

Harolds depicts the modern day business hotel. Like the usual find in most cities, it has the atmosphere of a systematic workplace that usually lacks the homey milieu. Location wise, they're 1km away from Ayala Business Park. The rooms are spacious compare to other neighboring hotels. Comfy bed and linen. They also have expansive bath area and basic toiletries. One of their drawback is they don't have a pool, which I think they should consider to have an appeal to those guests with child/dren as well as to those travelling with friends.
Their breakfast buffet (H Café) was limited, restaurant staff were accommodating though. We haven't got to try their roof deck bar, Highlights because of an event that night.
Aside from non-working remote control, the only complaint we had was the unwelcome knock on our door at 6:00 am asking if were checking out.

I strongly suggest you book your reservation online as they offer lower rates than over-the-counter and over-the-phone rates.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Pinas, Philippines
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 5, 2013

Harold's Hotel has clean, modern rooms. Rooms are relatively bigger than other business hotels. Buffet breakfast is included but selection is limited. No swimming pool or other leisure amenities. Check-in and check-out is a little bit slow.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qc
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 25, 2013

Located in the center of Cebu City, Harolds Hotel has the convenience of being easily accessible but at the same time, quiet and discreet. The rooms are comfy, spacious, and clean, this being a relatively new hotel. The staff are friendly and accommodating, eager to please their guests. The food in their breakfast and lunch buffet is okay, but nothing to write home about. During breakfast, my companions and I were wondering why they didn't have the food that Cebu is famous for. Where are the luscious, golden Cebu mangoes? And how come they didn't have the crispy, salty friend danggit? We forgot all about that as we were checking out of the hotel. The amiable General Manager of Harolds himself sent us off with a warm smile, a handshake, and a sincere invitation to visit their hotel again anytime we were in Cebu. All in all, a pleasant stay in a nice little hotel. So when visiting Cebu, why not Harolds?

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 23, 2013 via mobile

Stayed at harolds hotel for 7nights and wow what a place staff were fantastic very helpful and made you feel like a special guest. Hotel is very clean new and rooms are great and a good size. The bar on the roof top has great views and again great staff and food is good. I didnt think the breakfast was that amazing but other then that I would recomend this place to anyone and I will be back for sure.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pattaya, Thailand
Top Contributor
64 reviews 64 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed July 23, 2013

I had stayed here about a year ago and I felt the management was lacking and things had deteriorated from my prior visit. I really like the hotel rooms and the location, its nice and quiet, so I thought I'd try it once more...and I was surprised, they have a new general manager and he is doing his job the customer service was top notch. i stayed 3 days went to Cebu and came back for one last night.

Room Tip: select a room on the backside of the hotel for a more quieter time
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  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harolds Hotel

Address: Gorordo Avenue | Lahug, Cebu City 6000 , Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Cebu City
#3 Spa Hotel in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Harolds Hotel 3.5*
Number of rooms: 90
Official Description (provided by the hotel):
HAROLDS HOTEL offers a vantage point to guests with business or leisure reasons in the city. Situated in the uptown area of Cebu City, about 30 minutes away from Mactan International Airport, Harolds Hotel is only ten minutes away from financial districts, government offices, universities and colleges, and major shopping centers. ... more   less 
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Also Known As:
Harolds Hotel Cebu Island/Cebu City

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