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“New, no frills hotel” 4 of 5 stars
Review of Harolds Hotel

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Harolds Hotel
3.5 of 5 Hotel   |   Gorordo Avenue | Lahug, Cebu City 6000 , Philippines   |  
Hotel amenities
Ranked #8 of 76 Hotels in Cebu City
Las Pinas, Philippines
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“New, no frills hotel”
4 of 5 stars Reviewed August 5, 2013

Harold's Hotel has clean, modern rooms. Rooms are relatively bigger than other business hotels. Buffet breakfast is included but selection is limited. No swimming pool or other leisure amenities. Check-in and check-out is a little bit slow.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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121 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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qc
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 25, 2013

Located in the center of Cebu City, Harolds Hotel has the convenience of being easily accessible but at the same time, quiet and discreet. The rooms are comfy, spacious, and clean, this being a relatively new hotel. The staff are friendly and accommodating, eager to please their guests. The food in their breakfast and lunch buffet is okay, but nothing to write home about. During breakfast, my companions and I were wondering why they didn't have the food that Cebu is famous for. Where are the luscious, golden Cebu mangoes? And how come they didn't have the crispy, salty friend danggit? We forgot all about that as we were checking out of the hotel. The amiable General Manager of Harolds himself sent us off with a warm smile, a handshake, and a sincere invitation to visit their hotel again anytime we were in Cebu. All in all, a pleasant stay in a nice little hotel. So when visiting Cebu, why not Harolds?

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 23, 2013

Stayed at harolds hotel for 7nights and wow what a place staff were fantastic very helpful and made you feel like a special guest. Hotel is very clean new and rooms are great and a good size. The bar on the roof top has great views and again great staff and food is good. I didnt think the breakfast was that amazing but other then that I would recomend this place to anyone and I will be back for sure.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pattaya, Thailand
Top Contributor
64 reviews 64 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 23, 2013

I had stayed here about a year ago and I felt the management was lacking and things had deteriorated from my prior visit. I really like the hotel rooms and the location, its nice and quiet, so I thought I'd try it once more...and I was surprised, they have a new general manager and he is doing his job the customer service was top notch. i stayed 3 days went to Cebu and came back for one last night.

Room Tip: select a room on the backside of the hotel for a more quieter time
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  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Paso, Texas
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 28, 2013

When I first arrived here the staff was extremely friendly and the check in process was quick. The security is great because in order to get to your room using the elevator you have to have a key card so no random people will be wandering the hall way. The food was ok, but it reminds me of any other place you get hotel food from, the rooms were clean and offered an outstanding view of Ayala and the surrounding area. The only draw back would be the really busy street in front of the hotel so if you have children keep a close eye on them when heading outside.

Stayed June 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nygel6
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 1, 2013

When we arrived n Cebu, we did not have a booking yet, but when we arrived from Mactan Intl Airport i told the cab driver to take me to a hotel near Ayala Center or Marriot, then when we got to Marriot it was fully booked and we asked the Cab to take us to a newer hotel and he suggested Harolds, and we said yes because it sounded like Harrods ahahah!! To our delight even the logo looked liked Harrods...

We checked in and they had an ok lobby... standard interior but new..and a buffet restaurant with an alfresco area... looks already great.. Then the PRICE or RATES was excellent considering this was the Sinulog Week or their Fiesta Peak season...

When we got to the room it was excellent... clean.. and just the right size and a bathtub... and not to forget the all natural no amenities like the soap shampoo body gel wash etc... excellent...

then they have a roofdeck lounge over looking the city which was nice quiet and good place to relax and have some wine...

The breakfast buffet the following morning was quite okay but not so fancy and we kinda expect the usual for the morning buffet and it was just the usual...

We stayed for 3 days 2 nights before checking in to Shangrila Mactan after wards

Over all it was an easy and nice city hotel...If you want a short trip to everywhere in Cebu City...Stay at Harolds.. The staff where excellent!!

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 1, 2013

The location is nice, not far from the port which is how we arrived and not that far from the airport either. The room is spacious and modern although I had an initial concern about the bed size. I requested our travel agent to arrange a minimum queen sized bed for the bf and me and the bed in the Superior Room is absolutely not a queen, though the staff said it is. Looks like beds sizes for single, queen, double or the 'matrimonial' are inconsistent so if you are tall or big it is important to check. Our room had 2 single beds so we asked them to connect them for us to have a 'bigger' bed. We were at the 10th floor and had a good view of the city, both day and night. Fixtures and bathroom are modern. Buffet breakfast which is included in our package is ok. Since this is my first arranged tour with an agent I didn't think of it as much but for the next leg of our trip I researched the hotels we were booked with for reviews. I am already at the hotel when I looked it up online and it seemed decent.

Have at least one dinner or late night drink at the rooftop bar, it is a really nice location and view. If you book through a travel agent the airport/ seaport pickup is not refundable even if you had other arrangements or misunderstandings with the agent. It is a comfortable place to rest after spending the whole day exploring Cebu, which is what we did for the 3 days we were here.We had day 1-city/historical tour and zipline 1, day 2-island hopping and snorkeling, day 3- mountain and hill tour and zipline 2. It was relatively pleasant.

Room Tip: choose 9 or 10th floor so you get a good view but not too close to the rooftop bar.check and confirm...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harolds Hotel

Address: Gorordo Avenue | Lahug, Cebu City 6000 , Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Cebu City
#3 Business Hotel in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Harolds Hotel 3.5*
Number of rooms: 90
Official Description (provided by the hotel):
HAROLDS HOTEL offers a vantage point to guests with business or leisure reasons in the city. Situated in the uptown area of Cebu City, about 30 minutes away from Mactan International Airport, Harolds Hotel is only ten minutes away from financial districts, government offices, universities and colleges, and major shopping centers. ... more   less 
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Also Known As:
Harolds Hotel Cebu Island/Cebu City

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