I stayed in this hotel last Jan 25 to Feb.1 2013, venue for our HS reunion. Checked in was quick, just a mis-information from the receptionist regarding my free breakfast buffet, first day was free and second day I have to pay, which no problem for me. Trays always out of food and u have to ask if there is some more food coming. My third day, I decided to eat in the nearby mall. Room is spacious and always clean. The only problem I had was the phone line connection, everytime I called out, line got cut off. I was told that every call there is a charge and I notified the receptionist about the problem, she said "We will take care of it Sir". Staff are friendly, they do everything to make my stay a memorable one, but I know they are only doing their job. Management? I end up paying those disconnected calls. I didn't bother to questions, it will be a waste of time. Hopefully next time, If I decided to stay here again, things will be better.
- Also Known As:
- Harolds Hotel Cebu/Cebu City
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