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“Excellent Location, Near Ayala.” 4 of 5 stars
Review of Hotel Elizabeth Cebu

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Hotel Elizabeth Cebu
3.5 of 5 Hotel   |   Archbishop Reyes Avenue | Camputhaw, Cebu City, Philippines   |  
Hotel amenities
Ranked #15 of 76 Hotels in Cebu City
Makati, Philippines
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
82 helpful votes 82 helpful votes
“Excellent Location, Near Ayala.”
4 of 5 stars Reviewed February 3, 2013

We were given a Junior Suite in Hotel Elizabeth for Sinulog. First and foremost, the location might be their best selling point ever. The hotel is located in close proximity to Ayala Center, perhaps just a street away from the left wing of the mall. We travelled during Sinulog and this was when we truly appreciated the location, it was the first visible hotel from the Parade/Baseline area where the street parties were. Since it was difficult to get cabs during Sinulog, walking was the next best thing and we were really thankful that the hotel was just a 15min walk from the party.

The room was extremely spacious --perhaps too spacious as we got a corner room with a big bed, which also included a sofa, a work desk, and another lounging chair. In a rough estimate, I'd say the corner junior suite could even host a tiny party of about 10 persons. The room was clean, and there were a lot of pillows that will ensure a good night's sleep. In my opinion though, there was not enough lighting. The bathroom came equipped with a bathtub and generous hotel toiletries.
My only pet peeve was that the bathroom was visible from the sleeping area, Although that is common already in hotels in other countries, I do not think it will sit well in a country such as the Philippines. Do not worry though as the blinds will completely block your view of the bathroom from the sleeping area.

Check-in and check-out were easy; my only issue was that the front desk is not as organized as I wanted them to be. My friend borrowed my room key and left it in the front desk, and when I asked for it, they had to find out who my friend talked to. There was no central communication between the people there --but this was just a small issue, I do not think it will affect your view on the hotel.

The hotel's great location, fulfilling breakfast buffet, and spacious rooms are worth considering as Hotel Elizabeth should really be one of your options when you wish to visit Cebu. Especially during its Sinulog Festival.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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84 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Manila
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 23, 2013

we stay here when we go to Cebu City because is is a pretty good value and a good location near Ayala Center. The rooms are nicely appointed and the furnishing are OK. DO NOT WALK ON THE ROOM CARPETS BAREFOOT. You will get black. It doesn't appear that the carpets have been cleaned in a long time. The main weakness of the hotel is the restaurant. It serves the basic buffet for breakfast but it is rather bland and lacks imagination. If they would try they could have a restaurant to attract more customer throughout the day. I have tried to eat other meals there besides breakfast to include the steak they advertise, and it really was not worth it.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Top Contributor
61 reviews 61 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed January 12, 2013

if you are looking for a hotel near ayala mall, a hotel with danggit on its breakfast buffet. very relaxing place, although they can look to improve the wifi service inside rooms. i have to go down the reception lobby for wifi signal. overall it is OK with attentive staff.

Room Tip: 2f so you will only use the stair instead of elevator (frequent power outage?)
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 5, 2013

My friends and I stayed in this hotel last November just for 1 night and it was just as well because we were sadly disappointed by it. Location is really good, near Ayala Mall and near a church-we were able to attend mass that saturday we were there. The rooms were not bad either.

What is wrong in this hotel is that they are still operating with a budget mentality, considering that in Manila they operate the low budget Fersal chain, but charging high end rates. We paid almost 5k for a room and they had very thin towels. My friend called and asked for additional towels and after about 15 minutes they called back saying that the extra towels would be 30 pesos each!

At the breakfast buffet, another friend wanted a cheese omelet and was told there was no more and it would not be replenished! Really? It was only 9am then and breakfast was till 10:30. After we complained they did bring out some cheese, and also replenished the cheese platter, but I almost wished they hadn't as the cheese was like rubber and just tasteless!
Next time we're in Cebu, we are not staying here again. For a few hundreds more we could have checked in at the Marriot. Hotel Elizabeth better live up to their purported botique hotel standards, get rid of the budget mentality!

  • Stayed November 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alice Springs, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 3, 2013

Came for a day and stayed for 2 weeks . rates very resonable . rooms clean . staff friendly . Breakfast not suited to westerners recommend short walk to Ayala Mall. Had a massage every second night in room excellent !

Room Tip: Reccomend the Juniour suite . large bed and very large room with couch writing desk and large bathro...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 27, 2012 via mobile

The room is wide. The bed is big. The bathroom is big. The hotel is just near Ayala Mall Cebu. Our request had been serve well. The staffs are nice and helpful. They had a very nice buffet breakfast and lots of food to choose. The hotel have their own gym. They have wifi connection per floor. Massage are also available. Cons: towels are thin and looked old. You have to request for a wifi router reset because from time to time you'll get disconnected. You have to insert the key card on the elevator and to open the door of your room. Unlike other hotels, you can wave the key cards near the scanner.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Makati, Philippines
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 20, 2012

I specifically chose to stay in Hotel Elizabeth in my last visit due to its accessibility to Ayala Center. I was right. Staying in Hotel Elizabeth gave me the freedom to just walk to Ayala anytime.

There really is nothingbto complain about this hotel. Breakfast was fantastic, WIFI was good and the staff really were friendly.

I liked the size of the rooms.

If there is something they can improve in, it may be the toilet. The toilet was big but cold and lacked drama. I guess having a bit more towels and bathroom amenities might do the trick.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Elizabeth Cebu

Address: Archbishop Reyes Avenue | Camputhaw, Cebu City, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#10 Business Hotel in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Elizabeth Cebu 3.5*
Number of rooms: 131
Official Description (provided by the hotel):
Established shortly after its predecessor in Baguio, Hotel Elizabeth Cebu has over 130 stately guestrooms and suites all envisioned by Tessa Prieto-Valdes, style icon and celebrated interior decorator. Breathtaking frescos by painter Alfred Galvez and portraits of well-spent travels adorn its Mediterranean-inspired hallways. Situated conveniently in one of Cebu's bustling business districts, the hotel is just a 2-minute walk to Metro Gaisano and Ayala malls, affording guests easy access to leisure activities, such as shopping and sightseeing.A riot of flavors awaits you at the Flora Cafe, where international cuisine is served in the most inventive and appetizing of ways. Enjoy great music and relax at the Piano Bar while sipping on your favorite wines and cocktails. Pamper yourself with our massage service or work up a good sweat at our Fitness Center. Celebrate momentous occasions and attend seminars and conferences in style and luxurious comfort, in our various function rooms and ballroom. You will fall in love with Hotel Elizabeth. It’s an experience on its own. ... more   less 
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Also Known As:
Hotel Elizabeth Cebu Cebu Island/Cebu City

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