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“perfect for both shopping and rest” 5 of 5 stars
Review of Radisson Blu Hotel Cebu

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Radisson Blu Hotel Cebu
4.0 of 5 Hotel   |   Serging Osmena Boulevard | Corner Juan Luna Avenue, Cebu City, Philippines   |  
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Ranked #1 of 76 Hotels in Cebu City
cebu, Philippines
1 review
2 helpful votes 2 helpful votes
“perfect for both shopping and rest”
5 of 5 stars Reviewed August 26, 2014

The location was perfect to anywhere in cebu, even sm mall is 1minute on foot. Moreover, the swimmng pool was very good even though the hotel is located in a city.So it is enough to relax in a hotel as well.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nishan S, General Manager at Radisson Blu Hotel Cebu, responded to this review, October 6, 2014
Dear Guest,

We are pleased to know that you enjoyed your stay at Radisson Blu Hotel Cebu. Thank you for taking time to share your review and for staying with us.

We are thrilled to know that our location has been a source of convenience for shopping. We are also glad that our amenities have provided you the relaxation of a much-needed rest.

We look forward to your next visit and to more relaxing stays.

Sincerely,


Nishan Silva
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,128 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (221)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 25, 2014

this hotel exceeded my expectations in every way. The facility is first class, and the people make the difference. Cheerful, knowledgeable, and impeccably dressed! Thoroughly enjoyed my experience there!

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nishan S, General Manager at Radisson Blu Hotel Cebu, responded to this review, October 6, 2014
Dear Guest,

It is extremely gratifying to know that our staff and the facilities made all the difference during your stay. Thank you for taking time to share your experiences and for staying with us.

We are pleased to learn that we have exceeded your expectations. We are powered by comments like this. We are also happy you rate our facilities highly. Your unforgettable experience would not have been possible without the warm hospitality of our experienced staff; they are the lifeblood of Radisson Blu.

We look forward to your return here at Radisson Blu Hotel Cebu and making more unforgettable experiences.

Sincerely,


Nishan Silva
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 25, 2014

got locked out of my room due to late check out not being coordinated properly, the manager herself came to iron things out which i appreciated. i was also given the liberty to leave as i pleased. food was good at feria too.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nishan S, General Manager at Radisson Blu Hotel Cebu, responded to this review, October 6, 2014
Dear Guest,

Thank you for taking time to share your experiences during your stay and appreciating our staff.

We are pleased to learn that one of the Duty Managers have remedied your dilemma during your late check out. We hope everything was in order after the incident. Feria has always been our pride and joy and we are delighted with your compliment.

We look forward to have you again here at Radisson Blu Hotel Cebu.

Sincerely,


Nishan Silva
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cebu, Philippines
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 25, 2014

Except for the pool, everything else was awesome! The price, the staff, the room, the services, feria, etc. was all more than worthy of the money you spent for this hotel. Breakfast at feria was excellent too.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nishan S, General Manager at Radisson Blu Hotel Cebu, responded to this review, October 6, 2014
Dear Guest,

We very much appreciate your encouraging words and praises. Thank you for sharing your awesome experience and for staying with us.

We are pleased to learn that you enjoyed the comforts of your room and the warm hospitality from our staff. We pride ourselves with our Super Breakfast at Feria and we are glad you gave it an excellent review.

We look forward to welcome you back here at Radisson Blu Hotel Cebu in the nearest future.

Sincerely,


Nishan Silva
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cebu City, Cebu City, Philippines
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 25, 2014

I recently stayed at this hotel for 2 nights, and it was truly a wonderful experience. The room was spacious for a superior room type, much bigger than other hotels. Bathroom was also roomy, unlike other hotels' superior room, which tend to cramp the bathroom area. Housekeeping services was professional, and every request was met with promptness and courtesy. Buffet breakfast was splendid, with a vast number of choices and as usual the waiters and waitresses were polite and well trained in terms of customer satisfaction.

The pool though was a little small in size, but wasn't that much of a letdown since I don't spend the whole day sunbathing. :) Gym is small and not much equipment available though, but since I was on a break, I couldn't care less about exercising.. hehe..

Overall, this hotel is good, although there isn't a beach within walking distance. There is the SM Mall though, right next to the hotel, so food and shopping isn't a problem.

Rates are also reasonable and value for money.

Room Tip: ask for a room facing the pool, high floor and away from the elevator if you are a light sleeper.
See more room tips
  • Stayed August 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nishan S, General Manager at Radisson Blu Hotel Cebu, responded to this review, October 6, 2014
Dear Guest,

Thank you for taking time to share your detailed feedback and recommendations during your wonderful stay with us.

We are satisfied to learn that you appreciated our well-appointed rooms and the warm hospitality and professionalism from our staff. We pride ourselves with the Super Breakfast at Feria and we are glad you found it impressive.

We look forward to welcome you and your family back here at Radisson Blu Hotel Cebu.

Sincerely,


Nishan Silva
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oberhaching, Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 22, 2014

Worm friendly and charming service by all staff. Inpressive entrance hall with unique design features, e.g. eliminated stone. The tropical plants next to the bar and entertainment during afternoon hours.

Room Tip: Harbor view is spectacular because of the unloading of container ships. The executive suite is min...
See more room tips
  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nishan S, General Manager at Radisson Blu Hotel Cebu, responded to this review, October 6, 2014
Dear Guest,

Thank you for taking time to share your experiences and for staying with us.

We are pleased to hear that you enjoyed the warm hospitality from our staff. We pride ourselves with our grand lobby and we are delighted to know that you find it impressive with both its designs and accouterments.

We look forward to welcome you back here at Radisson Blu Hotel Cebu.

Sincerely,


Nishan Silva
General Manage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Metro Manila, Philippines
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 22, 2014

Prior to my last trip, this property has been my business hotel of choice in Cebu - not anymore. Maintenance and upkeep issues are prevalent. The corridors on the 10th floor smelled like dirty old socks upon stepping off the lift. Smell carried into my room, where sheets were not dried properly and had a musty odor, which adversely affected my sleep. Toilet was not working, and I was forced to use the lobby floor restrooms throughout my stay. Internet connection was intermittent and slow. My breakfast experience was also compromised, as the egg station could not properly prepare and plate poached eggs. Overall just a disappointing stay.

  • Stayed August 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nishan S, General Manager at Radisson Blu Hotel Cebu, responded to this review, October 6, 2014
Dear Guest,

Thank you for your comments and feedback on Radisson Blu Hotel Cebu. It is with your valued feedback that helps us improve on our services and facilities to meet your standards and we appreciate you taking time to share these with us.

We are very much concerned with the inconveniences you experienced during your stay. We are looking into these issues and will thoroughly delve into it. We apologize for the inconvenience and hope to probe into these.

We hope that you can give us another opportunity to show you that we do care for our guests. Looking forward to have you back in your future visits to Cebu.

Sincerely,


Nishan Silva
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel Cebu

Address: Serging Osmena Boulevard | Corner Juan Luna Avenue, Cebu City, Philippines
Phone Number:
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Cebu City
#1 Family Hotel in Cebu City
#1 Spa Hotel in Cebu City
#1 Romantic Hotel in Cebu City
#1 Luxury Hotel in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Radisson Blu Hotel Cebu 4*
Number of rooms: 400
Official Description (provided by the hotel):
Cebu City hotel's location places guests close to beaches, shoppingLocated on Serging Osmeña Boulevard at the corner of Juan Luna Avenue, this Cebu hotel places guests in the middle of the oldest city in the Philippines. Located just 500 metres from the International Port area, this South Pacific getaway proves to be the perfect starting point for exploring the island of Cebu and its 167 neighbouring islands. The Radisson Blu Hotel Cebu is situated just 11 kilometres from the Mactan International Airport.Transport in CebuCebu City offers various transportation options for travelers. The strategic location of the hotel provides easy access to public transportation. Metered taxis and local jeepneys are within easy reach to take visitors around the city. The ferry terminal is a convenient 10-minute walk from the hotel. ... more   less 
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Also Known As:
Radisson Blu Hotel Cebu Cebu Island/Cebu City

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