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“Truly excellent!” 5 of 5 stars
Review of Radisson Blu Hotel Cebu

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Radisson Blu Hotel Cebu
4.0 of 5 Hotel   |   Serging Osmena Boulevard | Corner Juan Luna Avenue, Cebu City, Philippines   |  
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Ranked #1 of 77 hotels in Cebu City
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
Reviews in 19 cities Reviews in 19 cities
77 helpful votes 77 helpful votes
“Truly excellent!”
5 of 5 stars Reviewed September 18, 2013

The hotel boasts of architerural design and lighting.
Everything went well except for the bumping sound of birds on the windows.
Great food and ambiance at Feria.
They have a 100% satisfaction guarantee policy so every complain or problem is attended to.
Five stars!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle L, General Manager at Radisson Blu Hotel Cebu, responded to this review, September 24, 2013
Thank you for the 5-star review of Radisson Blu Hotel Cebu! We look forward to welcoming you on your next trip to Cebu.

-Lyle Lewis, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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897 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Singapore, Singapore
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 18, 2013 via mobile

Great breakfast buffet! Great variety ranging from egg station(with egg white only omelette available), pancake and waffle station, breads and pastries, lots of toppings and nuts and cells, freshly squeezed juices, cheese spread, smoked salmon and salad area, as well as an Asian noodle station and a section of Filipino hot foods section, not forgetting of course the western area with the typical bacon sausages etc.

Book the business class room as it includes complimentary evening cocktails(all types of hard liquor, wine, beers) and a lovely spread of cheese and tapas in a lounge with a great city night view! My corner room was huge, but the bathroom did not have a tub though clean and well equipped. Beds a bit too firm for my liking but overall comfortable stay. View was great.. One window overlooking the port and the other of the city.

Relaxing pool, with plenty of lounge chairs. Spa was alright, but much better paying half price for cheaper and as good a massage outside in the city!

Overall very pleasant and relaxing stay, close to SM mall(a bit dated but still conveniently just across the road over a covered walkway). Staff are attentive and friendly and when they flag a cab for you, they routinely write the taxi number and name of driver on a note attached with tick boxes to complaints (ie overcharging, long route, etc) in case of taxi frauds! You will feel extremely safe in Radisson that's for sure!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle L, General Manager at Radisson Blu Hotel Cebu, responded to this review, September 24, 2013
Thank you for your fantastic review of Radisson Blu Hotel Cebu. We are delighted to know that you enjoyed our Super Breakfast product, one of the hallmarks of Radisson Blu. We look forward to welcoming you back on your next visit to Cebu!

-Lyle Lewis, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 17, 2013

Stayed at this hotel about 2 years ago for work but it felt like a vacation! Until now, it's still the best hotel I've been to! Make sure to book business class rooms and get free fresh juices anytime - even comes with free breakfast and early dinner all in their lounge. Cozy feeling throughout the hotel.

Room Tip: Make sure to book business class rooms and get free fresh juices anytime - even comes with free brea...
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle L, General Manager at Radisson Blu Hotel Cebu, responded to this review, September 24, 2013
Thank you for sharing your thoughts about your recent stay at the Radisson Blu Hotel Cebu, we are delighted to know that you had a wonderful time. We look forward to welcoming you back soon.

-Lyle Lewis, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
QC
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 15, 2013 via mobile

Went for a business trip-i won and used the 3d/2n stay certificate.
check in- we arrived around 11am and they allowed us to check in early, upgraded our room to corner room and front office manager Sam was there to introduce himself..service was great and they were very friendly
room- was clean, big and really nice
checkout- also a breeze..

Already booked our stay for jan next year, this time would hopefully have time to shop at the next door mall :) thanks for a great stay radisson :)

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle L, General Manager at Radisson Blu Hotel Cebu, responded to this review, September 17, 2013
Thank you very much for your 5-star review of Radisson Blu Hotel Cebu. We are very happy that you had a delightful stay. Your kind words will definitely be shared with our team, especially to Sam. We look forward to your next visit.

-Lyle Lewis, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grapevine, Texas
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
Reviews in 15 cities Reviews in 15 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 14, 2013

This is my 2nd stay at this hotel (first time was in April 2012). This stay (August 2013) was very good also.
I had some questions on the check in, which were answered. Room was very comfortable (though I do dislike the carpet which to me always looks dirty because of the different color patches). Bathroom, shower, and views were fine. The "desk" area and sitting area were both
useful.
Food wise, the breakfast buffet is still the best that I have found in PI so far (have not visited Sofitel yet). I also had dinner at the buffet once (just half buffet of salad and pizza) which was a good value. I do wish they would of had a grill out (buffet outside) but none were to be had on my stay.
I also had room service (breakfast and dinner and desserts) of which all were excellent. I also ate at the mall a few times to save piso. The Thai restaurant at the mall was wonderful, same for the gelato booth. The mall is just across the street for any needs.
The swimming pool was wonderful. It is like a resort swimming pool with different areas and almost a lazy river built in. Hot tub was of course very relaxing even in the heat.
I had some laundry done at this hotel. The price is a little high, but it is expected from a hotel.
I later noticed some "tread" marks across the front of some jeans. Treads as in on a machine.
So make sure to verify all your clothing comes back in good shape. I did not notice until already off to the next destination.
Front desk service for taxi to airport was good (rest of the week was easier to just walk to the SM mall for a taxi).
Check out was quick and efficient.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle L, General Manager at Radisson Blu Hotel Cebu, responded to this review, September 17, 2013
Thank you very much for sharing your review of your recent stay at the Radisson Blu Hotel Cebu. We are delighted to know that you enjoyed your trip and look forward to welcoming you back on your next visit.

-Lyle Lewis, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 11, 2013

Friendly Staff was amazing & helpful & plentiful.
New hotel with free fast Wi-Fi throughout the entire complex.

No need to take Hotel pick-up car service, just go all the way to the right after Mactan-Cebu International Airport arrivals to the (don't get the flat rate taxi which is right next to it) metered taxi for around 250 Php. Taxi tip, always if possible take one at hotels or taxi stands where attendant gives you a taxi slip and ask them to use the meter.

Welcoming room food gifts during the stay.
Business club room was large, clean, and comfortable with turn down service.
Food at the business club lounge for breakfast (mini breakfast almost similar to Feria) has a good selection and tasty.
Dining at the on-site Feria restaurant is pricey for breakfast, but very good quality & wide selection buffet.
Check for the Feria Tuesday thru Thursday dinner promotions with delicious quality buffet.

Shopping was convenient with SM Mall just across the street.
Go to Ayala Center Mall for Money exhanger is less of a hassle then Banks and at the SM Mall.
Hotel is close by to the Ferry piers for island hopping and SM Mall has 2Go Travel store to purchase SuperCat ferry tickets.

Thanks for reading the review =)
Safe Travels & Fair Winds!

Room Tip: Ask for corner rooms, they are larger and with 2 windows
See more room tips
  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle L, General Manager at Radisson Blu Hotel Cebu, responded to this review, September 17, 2013
Thank you for your review of Radisson Blu Hotel Cebu, we look forward to your next visit.

-Lyle Lewis, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salou, Spain
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 10, 2013

This is our "go to" hotel whenever we are in Cebu. Great location next the SM Mall and close to the ferries.
We booked the business rooms and they are very spacious, clean and bathroom is awesome.
They advertise with very comfy beds but the mattress is a bit too hard for my taste. Bed linen feels indeed very comfy.
I advise NOT to use the breakfast in the business lounge. It is just a mediocre compared to the great buffet breakfast on the ground floor. That buffet is out of this world with fresh items and very pleasant serving staff. Don't forget to leave a tip because a lot of them are just interns. (Doing a great job)
We will be back very soon!

Room Tip: Business rooms are awesome.....
See more room tips
  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle L, General Manager at Radisson Blu Hotel Cebu, responded to this review, September 17, 2013
Thank you very much for sharing your experience during your last stay at the Radisson Blu Hotel Cebu. We look forward to your next visit.

-Lyle Lewis, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel Cebu

Address: Serging Osmena Boulevard | Corner Juan Luna Avenue, Cebu City, Philippines
Phone Number:
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Cebu City
#1 Romantic Hotel in Cebu City
#1 Luxury Hotel in Cebu City
#1 Business Hotel in Cebu City
#1 Spa Hotel in Cebu City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Hotel Cebu 4*
Official Description (provided by the hotel):
Cebu City hotel's location places guests close to beaches, shoppingLocated on Serging Osmeña Boulevard at the corner of Juan Luna Avenue, this Cebu hotel places guests in the middle of the oldest city in the Philippines. Located just 500 metres from the International Port area, this South Pacific getaway proves to be the perfect starting point for exploring the island of Cebu and its 167 neighbouring islands. The Radisson Blu Hotel Cebu is situated just 11 kilometres from the Mactan International Airport.Transport in CebuCebu City offers various transportation options for travelers. The strategic location of the hotel provides easy access to public transportation. Metered taxis and local jeepneys are within easy reach to take visitors around the city. The ferry terminal is a convenient 10-minute walk from the hotel. ... more   less 
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Also Known As:
Radisson Blu Hotel Cebu Cebu Island/Cebu City

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