After checking out reviews of hotels in Cebu City I decided to book a room at the Radisson Blu for four nights via their online reservation system, about a month before my trip. The booking was easy and quick with the confirmation arriving via e-mail very promptly. A nice touch was sending an e-mail showing just the contact details for the hotel – great for printing out and giving to friends, or for showing to taxi drivers.
I certainly cannot complain about the price either! A five star hotel for around the same price that I have paid for three star motels in Australia before!
The hotel is well located right next to the SM Mall Cebu – a 50 metre walk away – and not too far from the ferry piers for Bohol.
Arrival was easy with plenty of staff to open your car door, gather your luggage, deal with the security check and open the lobby door to get you inside as soon as possible. Once inside you are greeted by a very pleasant young lady who escorts you across the huge lobby to the front desk. Check in was easy, quick and without hassles – as it always should but sadly is not always the case. Another pleasant young lady mans the lifts so basically you don't have to much at all other than sign your check in card.
The superior room I had was clean, reasonably well maintained and very spacious. The bathroom is large although if you like having :a bath – sorry, shower only! There is an inbuilt safe in the room along with the usual expectations. Of note was the free wi-fi throughout the hotel – excellent speed and connectivity too. The king size bed was good, perhaps a little too firmish for my tastes but I usually have that problem everywhere. My room (826) had a good view of the harbour which was interesting
Every staff member I dealt with was friendly and the service very, very good in general. The only time the standard dropped was in the Lobby Bar where sometimes the ladies were a little aloof and not attentive enough to your empty glass! However, that was the only drop off in standards that I experienced throughout the four days at the hotel. The Lobby Bar itself is not blessed with a huge choice of local or domestic beers but overall the prices were pretty reasonable by Australian standards.
Breakfast in the restaurant is buffet style as is now common enough. The quality of the food was excellent and the selection was extensive! Some people may baulk at the lack of choice in some European styles of breakfast and it definitely caters more towards regional and American choices. At the price it is a pretty decent way of starting the day. Service was friendly and efficient.
Dinner was also mainly buffet, although I believe a la carte is also available. Again the quality of the food was excellent although I felt the selection was a little limited overall especially in the near microscopically sized desserts. Service was again friendly and efficient.
Of course not everything was perfect and my favourite bugbear was to the fore – not restocking the mini-bar every day! Surely it is not that hard to restock the mini-bar everyday? The room itself was showing a little bit of tiredness and needs a bit of refreshing – a good steam clean of the carpet might help. The bench top in the bathroom was quite marked and needs a complete cut and polish too. The cockroach wandering around the Lobby Bar was also not quite 5 star! The hotel guide in the room is out of date and needs updating – foreign currency exchange is NOT available at the front desk as indicated by the guide.
Overall, a good hotel and very good value on a 21 day advance purchase rate. Normal rack rate still makes this a good choice. I will certainly be staying here when next in Cebu City
- Official Description (provided by the hotel):
- Cebu City hotel's location places guests close to beaches, shoppingLocated on Serging Osmena Boulevard at the corner of Juan Luna Avenue, this Cebu hotel places guests in the middle of the oldest city in the Philippines. Located just 500 metres from the International Port area, this South Pacific getaway proves to be the perfect starting point for exploring the island of Cebu and its 167 neighbouring islands. The Radisson Blu Cebu is situated just 11 kilometres from the Mactan International Airport. Cebu City offers various transportation options for travelers. The strategic location of the hotel provides easy access to public transportation. Metered taxis and local jeepneys are within easy reach to take visitors around the city. The ferry terminal is a convenient 10-minute walk from the hotel. ... more less
- Reservation Options:
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- Also Known As:
- Radisson Blu Cebu Cebu Island/Cebu City