We visited Cebu for both business and leisure, and stayed two nights in Radisson Blu. Our experience was mainly good and we can suggest the hotel to anyone.
- We didn't feel very welcomed. The front desk agent didn't say anything to us when we reached the counter. He didn't even watch us. The agent was just typing his computer, even if he was the one who waved us as a sign he's ready to serve.
- We greeted him but didn't get response. When he finished his work he said good morning without a smile and didn't apologize that we had to wait for awhile. He then told -- as we're expecting -- that our room wasn't ready since we checked in early.
- He asked our phone number where to call when the room is ready. We never received that phone call.
- While waiting for our room to be ready, we decided to have breakfast and do some sunbathing. After three hours of waiting, we returned to the front desk asking if our room was cleaned already. There was now an other agent who told us with a smile that our room is ready. She even apologize that we had to wait.
- Even the most inexpensive room was large enough and designed nicely. It had a king size bed, working desk that came with very comfortable chair, small lounging area, and big flat screen television.
- Wi-Fi worked well, was fast and didn't require any password. It was really user-friendly.
- Hotel supplies bottled water for free of charge. They just forgot to mention that. We found it out when we called to a housekeeper reporting one missing item in minibar. Next day, the complimentary water was placed outside the minibar.
- New bath amenities were supplied next day even if we hadn't used the older ones. This we appreciate. Many times in hotels, we had had to request more them.
- Radisson Blu didn't have any ridiculous rules that prevent hotel guests to bring take out food from outside the hotel. Sofitel Philippine Plaza in Manila and L'Fisher in Bacolod, for example, didn't allow take out food. When we asked concierge can we bring some food to our room the answer was: "Certainly, sir."
- Breakfast was the biggest disappointment in Cebu's Radisson Blu. We mainly have good experiences from Radisson Blu's breakfasts but this time it was a let down.
- The quality of food and the spread of selection didn't give value for our money. Our room rate didn't include breakfast so we paid for it -- about same price than in Radisson Blu hotels in Europe.
- Few examples: 1) Bacon was too dry. 2) Sushi table only offered three different maki rolls and taste wasn't any memorable, in a good way. 3) They didn't have mango although this hotel is in a country, the Philippines, and especially in a region, Cebu, that's famous from its yellow mangos. 4) Danishes were dry and tasteless.
- The major problem was that food ran out all the time even if the restaurant was half empty and there was still an hour till closing time. Eaters always had to remind staff before they refilled empty serving containers.
- If one have been in Sofitel or Peninsula in Manila, for example, one know what we're talking about. The difference is phenomenal what comes to breakfast in these luxurious hotels in the Philippines. However, Radisson Blu is pricing its breakfast almost in same level.
- Pool area is nice. It's a small, private garden in the middle of metropolitan city. And that's the problem. Terrific traffic and cars' horning didn't give silent moment for a second. In addition, the pool area is just too small for this size mega-hotel even if it had claimed as the biggest in the city. There only were few places where one can lay -- and, of course, all were always reserved.
- The pool itself is shallow that might make it good for children.
GYM AND SAUNA
- Gym here was really nice. It was well equipped and even had a lounge for gym users. Using the gym almost felt like going to spa.
- But everything wasn't perfect: 1) They only had a steam room, dry sauna was totally missing. 2) The steam room was off during our visit. 3) They played disco music in gym, steam room, shower and dressing room. We'd appreciate more peaceful and relaxing music when taking shower, going to steam room and dressing up. In gym hit music is fine, though.
- Also Known As:
- Radisson Blu Hotel Cebu Cebu City
- Official Description (provided by the hotel):
- Cebu City hotel's location places guests close to beaches, shoppingLocated on Serging Osmeña Boulevard at the corner of Juan Luna Avenue, this Cebu hotel places guests in the middle of the oldest city in the Philippines. Located just 500 metres from the International Port area, this South Pacific getaway proves to be the perfect starting point for exploring the island of Cebu and its 167 neighbouring islands. The Radisson Blu Hotel Cebu is situated just 11 kilometres from the Mactan International Airport.Transport in CebuCebu City offers various transportation options for travelers. The strategic location of the hotel provides easy access to public transportation. Metered taxis and local jeepneys are within easy reach to take visitors around the city. The ferry terminal is a convenient 10-minute walk from the hotel. ... more less
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