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“Great service and very relaxing stay” 5 of 5 stars
Review of Radisson Blu Cebu

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Radisson Blu Cebu
4.0 of 5 Hotel   |   Serging Osmena Boulevard | Corner Juan Luna Avenue, Cebu City 6000, Philippines (Formerly Radisson Blu Hotel Cebu)   |  
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Ranked #1 of 82 Hotels in Cebu City
Hellsinki
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Great service and very relaxing stay”
5 of 5 stars Reviewed January 20, 2013

We booked this as a little relaxation stay in between two down-and-dirty hiking locations. They sure looked slightly surprised when we came in with the taxi (which was checked for explosive devices upon entering the gates) and dropped our hiking backpacks (which were checked by a dog for suspicious substances) and our not completely clean clothes.
But the gentleman in suit who got our bags, the gentleman in suit who opened the door for us, the lady in gala who guided us from the entrance the few meters through a big spotless, shiny clean hall to the ladies and gentleman in gala and suit at the check-in desk weren't any less friendly about it. Nor was the lady in gala at the elevator, who pressed the button to call the elevator.
And the gentleman in suit who had taken the bags from the other gentleman in suit at the entrance and was bringing our bags upstairs tried discretely not to reveal that he knew exactly where we were going:
"In what room are you, Sir?"
"We're in 24, Sir, thank you."
"Excuse me, what room, Sir?"
"Room 24."
"Room 24?"
Which made me look at my key card, which read 27.
"Ah, you knew that all along, Sir, didn't you? That we were in 27 and not 24?"
To which he sheepishly smiled and admitted he did. :)

The room was spotless, spacious and well equipped. Massive bed (wider than it was long), with a view on the massive pool down below and a wide view over Cebu City.
Breakfast (not included in the price) was royal. A buffet of pretty much everything you can imagine. Local food, continental breakfast, french breakfast, sushi. And everything as fresh as could be.

Although pricey for Philippine terms, for a 5-star hotel this was cheap in our book. A hotel like this, with this kind of service, this kind of staff and these kinds of rooms would cost 4 times the price we paid in the "Western world".
But no complaint about the price. It was absolutely worth the money. The service is absolutely perfect, the staff is as friendly as can be and the whole stay just turns into a luxury experience.

If you want to lash out and spend some time in a luxurious place, do go here. You won't be disappointed.

Airport is close-by, as is the harbor, and the SM mall is literally across the street.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RicaReneeRellon, Director of Marketing and Communications at Radisson Blu Cebu, responded to this review, January 21, 2013
Thank you for a fantastic review of the Radisson Blu Hotel Cebu. Your experience is a true testimony of how our team makes every effort to make the stay of our guests a memorable one each and every time. We look forward to welcoming you back on your next trip, we will definitely share your observations with the rest of the team.
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1,654 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (279)
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QC
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed January 18, 2013

Stayed with Husband and 2 year old son at Radisson blu for a business trip followed by a holiday at another resort. This was our second time to stay in radisson and had another great time..

Check in: check in was fast, we booked a business class room and was upgraded to a executive suite.
Rooms: The executive suite was huge, it had a separate living room which had its own TV and toilet. Since our son was a light sleeper this was perfect, enabling me to watch tv while he slept in the other room... the bathroom was very clean and great. It also had a nespresso machine for your coffee needs.
Business Lounge: the current business lounge was under construction this time around and they used part of the lobby lounge as the business lounge. Loved the chicken lollipops they served one evening, ate 2pcs too bad they ran out when i was going for seconds. The service was very good.
Swimming pool: my son enjoyed the swimming pool, it had a small pool for babies/toddler and a bigger one for adults
Security: Very good security in the hotel, as well you needing your room keys to be able to go up the rooms through the elevator etc
Location was very good for shopping, walking distance to sm mall
check out: was also hassle free.

Will definitely come back again!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RicaReneeRellon, Director of Marketing and Communications at Radisson Blu Cebu, responded to this review, January 21, 2013
We are very happy to know that you enjoyed your stay at the Radisson Blu Hotel Cebu! We shall share your comments with the whole team, especially with the staff of the Business Class Lounge. We hope to welcome you back soon.
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Sydney, Australia
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 17, 2013

Conveniently located, excellent service with all the facilities you require for a comfortable stay. The rooms were clean and spacious, the gym was fully equipped and the pool was enormous. Breakfast was lavish offering an array of dishes to cater for global tourists. I certainly felt overwhelmed at the selection, but this was my highlight of my 3 nights at the Radisson. I would definitely stay here again.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RicaReneeRellon, Director of Marketing and Communications at Radisson Blu Cebu, responded to this review, January 21, 2013
Thank you for your fantastic review of Radisson Blu Hotel Cebu. We are truly delighted that you enjoyed our Super Breakfast at the hotel. We are looking forward to welcoming you back once again.
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New York City, New York
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed January 17, 2013

hotel is right next to SM. perfect for someone on business with friends/ family who are not on the business trip because the mall is next door, they have a connecting gate - with theaters, restaurants and a lot of shops.

they have a pool but small pool, and a gym and spa. The spa is ok with nice private rooms for the spa services.


rooms are comfortable.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RicaReneeRellon, Director of Marketing and Communications at Radisson Blu Cebu, responded to this review, January 21, 2013
Thank you for choosing Radisson Blu Hotel Cebu during your last visit. in Cebu, we hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 16, 2013

This was my first visit to any Radisson Blu hotel and I absolutely loved it. Upon arrival you could see how luxurious the hotel actually was. The lobby and the hotel itself looked impressive. The staff was really kind and check in went well and smoothly. We were taken up to our room and upon entering I absolutely loved it. We booked their superior room and it was incredibly spacious. The bed was big and comfortable, the bathroom was clean and huge and I loved the big shower. The room itself looked modern and had a big flatscreen tv with a lot of channels and it had coffee/tea making facilities. We had a nice view of the garden and the swimming pool. Their breakfast buffet is superb! There were so many choices, I loved their pastries, cereal and fresh juices, while my girlfriend loved their Filipino dishes. It's also extremely close to SM Mall, which is always handy if you want a quick bite or just to stroll around in the mall. All in all we loved our stay here and the hotel gives you great value for money. I can't wait to visit Radisson again.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rica_Rellon, Director of Marketing and Communications at Radisson Blu Cebu, responded to this review, January 23, 2013
Thank you very much for your fantastic review of the Radisson Blu Hotel and for sharing your value-packed experience when you stayed with us. We hope to welcome you back to Cebu soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valenzuela, Philippines
1 review
5 of 5 stars Reviewed January 15, 2013

No words can describe how worth it Radisson Blu Hotel is in terms of facilities, standard, and services. It was my first time to stay at Radisson. My jaw dropped when I saw the enormously huge lobby when I first entered the hotel. The breakfast buffet was so good that when I got home and was about to eat my breakfast the next day, I suddenly missed all the great food I have eaten at the hotel's cafe. As for the services, it's Cebu-hospitality at its best :) Will definitely be back for more :)

Room Tip: request for a King-sized bed and you're in for a surprise. The bed is more like a super-duper-ki...
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RicaReneeRellon, Director of Markeitng and Communications at Radisson Blu Cebu, responded to this review, January 17, 2013
Thank you for your review, we are glad that you loved our Super Breakfast product and we hope to welcome you back soon to Radisson Blu Hotel Cebu!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila Philippines
Level Contributor
341 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 220 helpful votes
4 of 5 stars Reviewed January 13, 2013

This is the 4th visit and 3rd stay at this hotel. Last time ( nov 2011) i tried to use their club benefits, but since it is located near the sm mall , and the breakfast offered was very much different from those offered in their main restaurant , i decided not to avail of this privilege on my next stay. This hotel is still very much beautiful. Lobby is elegant , with a huge christmas tree (with a bluish hue theme ) in display . Security is good, very consistent . Rooms are huge, and everything you need that is basic is provided. i noticed the different room layouts for each of my stay (which is good ). I had breakfast and lunch at their main dining outlet (Feria ) and yes, the food choices and quality still excel in my opinion . Internet is free and fast . And the staff provide very good service. I would like to give special mention to the bell staff who will make sure to offer help with your luggage. And the ladies in their Filipiniana attire giving sincere smile and greetings for guests in the elevator area . Can't help but notice however of some staff , particularly of the male front desk staff and some servers in their coffeeshop who seem very tired ( maybe because of the peak holiday season ) that they are not in a mood and seem disinterested in dealing with not only me but also other guests as well.

Room Tip: ask for corner rooms which are much spacious
See more room tips
  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RicaReneeRellon, Director of Marketing and Communications at Radisson Blu Cebu, responded to this review, January 14, 2013
Thank you very much for choosing Radisson Blu Hotel Cebu yet again during your last stay here in Cebu. Your comments are much appreciated, we will continue to work on improving the consistency of service, especially during peak periods. We hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Radisson Blu Cebu

Address: Serging Osmena Boulevard | Corner Juan Luna Avenue, Cebu City 6000, Philippines (Formerly Radisson Blu Hotel Cebu)
Phone Number:
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Cebu City
#1 Romantic Hotel in Cebu City
#1 Business Hotel in Cebu City
#1 Family Hotel in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Radisson Blu Cebu 4*
Number of rooms: 400
Official Description (provided by the hotel):
Cebu City hotel's location places guests close to beaches, shoppingLocated on Serging Osmena Boulevard at the corner of Juan Luna Avenue, this Cebu hotel places guests in the middle of the oldest city in the Philippines. Located just 500 metres from the International Port area, this South Pacific getaway proves to be the perfect starting point for exploring the island of Cebu and its 167 neighbouring islands. The Radisson Blu Cebu is situated just 11 kilometres from the Mactan International Airport. Cebu City offers various transportation options for travelers. The strategic location of the hotel provides easy access to public transportation. Metered taxis and local jeepneys are within easy reach to take visitors around the city. The ferry terminal is a convenient 10-minute walk from the hotel. ... more   less 
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Also Known As:
Radisson Blu Cebu Cebu Island/Cebu City

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