We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent food service..that's just it!” 3 of 5 stars
Review of Citi Park Hotel

Citi Park Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Citi Park Hotel to your Saves list
Citi Park Hotel
3.0 of 5 Hotel   |   F. Cabahug Street, Kasambagan Road, Cebu City, Philippines   |  
Hotel amenities
Ranked #36 of 76 Hotels in Cebu City
Makati, Philippines
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Excellent food service..that's just it!”
3 of 5 stars Reviewed September 30, 2014

i stayed at this hotel for 6 weeks for business. The room was spacious and they clean the room every after 2 days (if you're staying there for long!) The food choices were superb! can't say anything bad about the food coz every single item on the buffet breakfast was great! But the customer service was poor. SOME of the guards on shift was not attentive and not willing to assist. WIFI is only available at public places like the lobby and resto. i asked router to be placed in my room SEVERAL times coz i need to work on some reports, front desk always say i'll check on it every single time but nothing happened. there's no gym or swimming pools to spend your time. there's really nothing to do at this hotel aside from sleeping and eating so its perfect for business but if you're on vacation, this hotel will just bore you!

  • Stayed September 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

25 reviews from our community

Traveler rating
    4
    10
    10
    0
    1
See reviews for
1
8
1
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
Surabaya, Indonesia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed September 14, 2014

this was a nice hotel for low price -except wifi internet connection issue- the rooms are clean but the food at restaurant is terrible...
i was there for 2 weeks for bussiness, it's not so bad because the location is near shopping center like Ayala Malls and SM Cebu... just need less than 100 pesos to go there.
if you need to buy some drinks and snack which not provided by hotel, just go out and walk cross the street you will find 7-11 store there... or walk aprrox. 300m you will get Jollybee.

Room Tip: get the nearest room to lobby for best wifi connection.
See more room tips
  • Stayed August 2014, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila
Top Contributor
64 reviews 64 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed March 13, 2014 via mobile

The hotel has a decent lobby which doubles as a drinking lounge at night. The rooms are big enough and the bed is comfortable. Internet access thru wifi is not reliable but the hotel can lend you a LAN cable if you need one. What is nice about the hotel is that they have a USB power source to charge your gadget directly out of the power outlet. Breakfast is average though.

Stayed March 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cebu City, Philippines
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 9, 2014

Rooms average, carpet floors with slippers on offer rarely impresses in 3 or 4 star hotels. Breakfast not for westerners but decent enough. Bathrooms average. If rates were dropped to around 1800 per nihht gor standard room it would be value.

Stayed February 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cebu City, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2013 via mobile

Citi Park had very nice clean rooms. The lobby was big for a bussiness hotel and very comfortable. the whole place was very clean. The best of all it had a great location. Very easy to get anywhere in Cebu.

Stayed June 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oregon
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed August 31, 2013

This is an excellent mid-range hotel. As you might expect it has friendly, helpful staff; beautiful clean rooms; an elegant lobby and a decent buffet breakfast. I even liked the neighborhood. Within 100 meters you can find restaurants, massage, 7-11´s, a big grocery store and a coffee/dessert place. As I was a walk-up customer I expected to pay the rack rate but the front desk staff kindly offered me a discounted price. However, despite all this, I had to leave after one night because the WiFi signal in my room would not connect to my computer. The front desk sent 2 IT guys to fix the problem but unfortunately they were unable to find a solution.
When they fix the WiFi problem this hotel will be perfect. Hope they do it soon!

Room Tip: Check the WiFi signal before you commit.
See more room tips
  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 28, 2013

What can I say. We keep returning to this hotel because we are treated properly here. I have never had a reason for complaint about anything ! The Buffet breakfast and Dining facilities in 'Pablos' on Ground level are excellent every time. The rooms are spot-on. The staff on reception and even the doorman are at 5 star level - even though the hotel is a four-star, it certainly performs like a five. Hey, even the free wi-fi works too !
We have stayed here at least twice every time I visit Cebu, and we will be returning there yet again very soon. Happy Days...

Room Tip: All rooms are very good value for money.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Citi Park Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Citi Park Hotel

Address: F. Cabahug Street, Kasambagan Road, Cebu City, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #36 of 76 Hotels in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Citi Park Hotel 3*
Number of rooms: 29
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, TripOnline SA, Despegar.com and Odigeo so you can book your Citi Park Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Citi Park Hotel Cebu Island/Cebu City

Owners: What's your side of the story?

If you own or manage Citi Park Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.