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“almost perfect” 4 of 5 stars
Review of Citi Park Hotel

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Citi Park Hotel
3.0 of 5 Hotel   |   F. Cabahug Street, Kasambagan Road, Mabolo, Cebu City | Mabolo, Cebu City, Cebu City 6000, Philippines   |  
Hotel amenities
Ranked #37 of 82 Hotels in Cebu City
Oregon
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“almost perfect”
4 of 5 stars Reviewed August 31, 2013

This is an excellent mid-range hotel. As you might expect it has friendly, helpful staff; beautiful clean rooms; an elegant lobby and a decent buffet breakfast. I even liked the neighborhood. Within 100 meters you can find restaurants, massage, 7-11´s, a big grocery store and a coffee/dessert place. As I was a walk-up customer I expected to pay the rack rate but the front desk staff kindly offered me a discounted price. However, despite all this, I had to leave after one night because the WiFi signal in my room would not connect to my computer. The front desk sent 2 IT guys to fix the problem but unfortunately they were unable to find a solution.
When they fix the WiFi problem this hotel will be perfect. Hope they do it soon!

Room Tip: Check the WiFi signal before you commit.
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  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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30 reviews from our community

Traveler rating
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    12
    12
    0
    1
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Southampton, United Kingdom
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 28, 2013

What can I say. We keep returning to this hotel because we are treated properly here. I have never had a reason for complaint about anything ! The Buffet breakfast and Dining facilities in 'Pablos' on Ground level are excellent every time. The rooms are spot-on. The staff on reception and even the doorman are at 5 star level - even though the hotel is a four-star, it certainly performs like a five. Hey, even the free wi-fi works too !
We have stayed here at least twice every time I visit Cebu, and we will be returning there yet again very soon. Happy Days...

Room Tip: All rooms are very good value for money.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 25, 2013

I stayed 6 nights in June as the location was quite near to airport. Going island hopping in Mactan island was very near too. Good location for going to the ferry port to Bohol for sightseeing. Extremely near to Ayala shopping centre and SM shopping center with lots of good food n shopping. Money changer was just beside it. 2/5 mins walk to Jollibee and a gold cart race track near Jollibee. Just opposite the hotel, a safari park with many stuff for children and teenagers to play. A new 7/11 mini supermarket coming up on e opposite of the hotel.

I did not use e pool and fitness centre, there I had no comments on it.

Always greeted by 2 pretty frontline staff and they were attentive, helpful, friendly and always smiling. Staff serving us for breakfast are friendly, attentive n polite. I could say that all staff are at all times polite, attentive and friendly.

If I ever come back to Cebu, I will stay in this Citi Park hotel again

at breakfast are attentive n helpful. We had requested them if they could extend e breakfast time as we got up late and don't like rushing when eating our breakfast. They have kindly extend it till 11am for us. They even made freshly brewed coffee for us. They allowed us to pack breakfast when we have to leave as early as before 5.30 am on many occasion. Just inform the frontline staff about packing sandwich at what time n they are ready for collection the next morning. I can say that all e staff at all levels are just super in their service.

I will make another trip in Cebu and will stay in this hotel again. Great location with very good service

Room Tip: Rooms are quiet n good view as we stayed on high floor
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saijo, Japan
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed April 4, 2013

One's experience starts with warm welcome at the front desk, the lobby is well appointed, spacious and cozy. The location is strategic, walking distance to fast food stores, 24/7 convenience stores, massage spas, medium-priced bars and eateries and even a large supermarket (dry goods, food, drinks, etc) just 20 meters away. It is along a not-so-major city street where taxis and public transportation are easy to flag down. The rooms are large, with big comfortable beds, bath and shower have the essentials, mini refrigerators, electronic room safety deposit box (you must call front desk to activate this though) and nice flat screen TV with cable channels. Some facilities like clogged sinks can occur but they sent maintenance people right away to address the problem. Some white towels are yellowed and have seen better days and need to be replaced/retired. I'm quite happy with this hotel and stayed here each time I visit the city several times a year. I've also recommended this to other friends who have similarly put their two thumbs up for the nice, friendly service and pleasant stay they had and for the great value for the money.

Room Tip: South side rooms have views of the harbor far ahead, north side can see some mountains.
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 23, 2013

This is my first choice of Hotel every time i will be having a business trip in cebu. Wifi access is is everywhere ( dont expect a fast internet in the lobby), you can just ask for LAN cable if you want to have much faster internet access in your room at no extra cost.. Buffet breakfast is very good a lot of variety to be chosen. Nice Bathroom equipped with hot and cold water. I really had a nice sleep in this hotel. If you want a nice hotel that is near the Airport this is the place..

Room Tip: choose superior room...
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ozamiz City, Philippines
Level Contributor
53 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed February 28, 2013

My wife and I stayed here during a short trip to Cebu last year. Rooms were spacious enough and the hotel is well maintained. It's within a short distance to the Ayala Mall and SM Mall. Breakfast only had a few selections though but the staff always greet you with a smile.

Room Tip: higher floors have better views
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CEBU
Level Contributor
109 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed January 21, 2013

The hotel looks nice. I was accomodated with a smile when i checked-in even if I looked really tired and exhausted. The front desk agent was really attentive to what's my situation and I was surprised thay they carried out my requests with ease and comfort. For the room that I paid i say it was worth it. The tv maybe small but everything is in order. Clean bathroom, clean sheets and nice view from 8th floor & courteous staffs. The hotel lobby looks elegant as well. Though they don't have a pool but if you need a good resting niche for a night or 2 this place is for you. By the way no wifi signal reached the 8th floor so bring your own portable connection if you can.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Citi Park Hotel

Address: F. Cabahug Street, Kasambagan Road, Mabolo, Cebu City | Mabolo, Cebu City, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Free Breakfast Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #37 of 82 Hotels in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Citi Park Hotel 3*
Number of rooms: 103
Official Description (provided by the hotel):
Clean, Comfy, Convenient, Cost-Effective: CHECK! ... more   less 
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Also Known As:
Citi Park Hotel Cebu Island/Cebu City

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