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“A Fine Staff and Good Bang for Your Peso” 4 of 5 stars
Review of Hotel Pier Cuatro

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Hotel Pier Cuatro
2.5 of 5 Hotel   |   3rd Avenue, North Reclamation Area | North Reclamation Area, Cebu City 6000, Philippines   |  
Hotel amenities
Ranked #14 of 77 Hotels in Cebu City
Mindanao, Philippines
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
“A Fine Staff and Good Bang for Your Peso”
4 of 5 stars Reviewed May 10, 2013

We found the staff to be very accommodating and helpful . We arrived early with reservations on our way to the US Embassy and was checked in immediately. We received a cool drink soon after dropping our baggage and filling out the usual form for hotel check in. Security hails a taxi for you a gives you a receipt with taxi license number, etc. This is for you if you have any complaints about the driver and is an established practice at most hotels in this city. Good, honest drivers has been our experience. You will need a taxi a this location because of it's location in an industrial supply business area. Don't let this keep you away because the service here is fantastic and the staff is what makes it so nice.
This hotel is used by Filipinos and smart travellers from around the world. Breakfast is included and is buffet style with a decent selection for those of that aren't too picky or on a diet restriction. Noise from a KTV lounge across the street was mentioned in a previous review but we found that not to be the case. The complainer most likely heard the nightly singalong in the bar of the hotel. The singing is finished at 9 pm so no problem for most of us. A better maintenance program is all this hotel needs for five stars. Condensate dripping from an aircon onto our aircon kept me from going back to sleep after an early morning whizz. A call to the desk and the issued was handled allowing me more sweet dreams. Enjoy this hotel for what it is and you will be satisfied. We were.
P.S. This is a good location for connecting with the ferry services to the other islands, SM mall (overrated, high prices),US Embassy, Ayala Center and various tourist spots.

Room Tip: Get a room on top two floors for light sleepers.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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238 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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  • Dutch first
  • English first
  • French first
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  • Italian first
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English first
Cabilao Island, Bohol
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 7, 2013

I stayed in this hotel for the 4th time last April 28, 2013. I always do because it is convenient arriving late in the night from the airport and leaving early to Tagbilaran with the fastcraft from pier 3 which is very close to the hotel.
Breakfast buffet is a good filler to start the day and staff are friendly and ever ready to help. Price is right and will definitely come and stay here again.
One negative point in this hotel is the surrounding area. It is not very safe but if one arrives and stays within the hotel premises, there is no danger.

Room Tip: I was always happy with all the rooms I slept in.
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  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 6, 2013

Firstly i must note that the staff were very friendly and welcoming, and there was free wifi...

This place was not pleasant. We had the stench of a urinal for the first night until we discovered an actual urinal soap was.. BEING USED AS AN AIR FRESHENER! the whole night i was gagging as the shoe box room was consumed by the stench. It took a whole day for the smell to weaken. The beds were sponge - not actual mattresses.

We booked with expedia for a VIP room and were only given a standard room with two single beds although we booked a double (not sure if this is the hotels error or an error with expedia) when we pointed this out staff said they would get back to us - they never did.

The shower barely worked spraying drops of water in all directions. I am accustomed to travelling on a budget but for $30 a night after tax... i was sourly disappointed.

Staff also have zero idea of what to do in the local area. they have no brochures or information for tourists about local snorkelling/diving tours that you can trust... All that is available is a map pointing out tourist spots which is not helpful at all.

The food was ok-good at the restaurant i recommend the fish wraps. Although the breakfast buffet is not what westerners would be expecting... Rice, oily noodles, white bread, mini dried fish and a small amount of watermelon is what you can expect. I thought being the Philippines we would have a selection of fresh fresh, maybe some muesli...

I never write reviews this long but feel it is necessary to warn others not to stay here. It is also expensive over time to travel back and forward to Mactan Island. Spend a little more (i have seen places for $50 a night) and stay on the island. Or better yet.. take the 3-4 hour bus ride from Cebu City South Bus terminal to Oslob for P160. This will not disappoint

  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Manila, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 30, 2013

Rooms are clean.TV,aircon,and shower all working well. Staff,including the guards,are very helpful and friendly.Service always prompt.Rates affordable.No problem encountered during check-in and check-out.Will surely stay here again.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 29, 2013

This great hotel costs about the same as a hostel but offers the service of a 4 start hotel. I cannot think of a negative thing to say about this hotel. The security, staff, and feel are just some of the good things about this hotel. When you walk in it feels like a 4 star. The rooms are basic so I guess thats why its rated a 2 star hotel. This is a hidden gem in Cebu!

If I had to say something negative about it, it would have to be the location. Its not in the nicest part of town but it is really near the SM Mall, one of the largest in Asia, and the taxis are just outside so you can always get to where you need to.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maastricht, The Netherlands
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed April 22, 2013

The hotel is rather new and has all you need, including WiFi all over the property. OK for 1-2 night stays when passing through Cebu City
Good stuff:
- Very close to the Pier where the ferries leave from (walking distance)
- Budget friendly
- Close to a nice big shopping mall
- New and relatively clean
- ATM 20 meters away

Not so good stuff:
- Dangerous looking area
- Big "ladies house" just across the street
- Wouldn't eat at their restaurant (but they prepare ok breakfast to go)
- Basic room is veery small, take at least the Deluxe (a little more $ but worth it)

Room Tip: Don't take the cheapest rooms, they are just too small. The next category is slightly more expen...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davao City, Philippines
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 22, 2013

Normal Stay. Normal room. Rates are affordable. Location is a quite near to SM. My only problem for the hotel is that the outside area is a little bit scary specially at night, if they could just do a little cleaning especially the street area. Other services are good though. Breakfast is also okay for a complimentary.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Pier Cuatro

Address: 3rd Avenue, North Reclamation Area | North Reclamation Area, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Best Value Hotel in Cebu City
#6 Business Hotel in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Pier Cuatro 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Hotel Pier Cuatro Cebu Island/Cebu City

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