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Hotel Pier Cuatro: Traveler Reviews

2.5 of 5
3rd Avenue, North Reclamation Area | North Reclamation Area, Cebu City 6000, Philippines
Hotel amenities
Hotel Pier Cuatro
Ranked #12 of 68 hotels in Cebu City
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160 reviews from our community

    Trip type
Traveler rating
    43
    74
    31
    7
    5
Date Rating
Lautrec, France
Top Contributor
86 reviews 86 reviews
26 hotel reviews
Reviews in 37 cities Reviews in 37 cities
40 helpful votes 40 helpful votes
“Budget hotel nead docks and SM Mall”
4 of 5 stars Reviewed February 7, 2013

We stayed here for one night in we booked this hotel as it is near Pier 4 which we needed the following day.

The room was basic as was the breakfast but exactly what you would expect from a "budget hotel" that is not to say there was any problems, the staff were helpful and the service curtious.

This is why I give it a Very good as for a low cost option it actually was.

An ok option for one night.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask TC0241 about Hotel Pier Cuatro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marikina, Philippines
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Cheap Hotel but class in service”
4 of 5 stars Reviewed February 1, 2013

Find this hotel that could be at par with the 5 stars. And what catches my attention is their "10 Commandments" of staying their hotel. The 10th commandment says, " Anybody caught smoking inside the facility will be asked to leave, but with no refund". That's how they love nature and the well being of the other guests.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Joneljan about Hotel Pier Cuatro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anaheim, California
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
“Great Service, Excellent Value”
4 of 5 stars Reviewed January 26, 2013

It has been a long time since I have seen service such as this. Everyone fromt he doorman to the front desk staff, to the staff at the breakfast buffet. Wow. I paid 950 pesos for a room with 2 twin beds (about $25). The room was decent and the internet actually works well (it doesn't in most other hotels out here). AC works well and bathrooms are good.

The food at the breakfast buffet was ok. There were eggs, corned beef, spaghetti, etc. The beds are a little small and not as comfortable as some hotels, but definitely tolerable and are worth the price. This is a great place if you are looking for a budget place to stay.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Michael W about Hotel Pier Cuatro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Hotel needs to install a generator”
2 of 5 stars Reviewed January 9, 2013

All standard rooms have windows that open to the air conditioning shaft. So, when the window is open, the heat from the air conditioners in the shaft comes into the room. One night, there was a 4-1/2-hour brownout. The hotel does not have a backup generator. So, all the rooms became hot and stuffy. Since the windows open into the air condition shaft, no air would come into the room even when open. I know that generators cost money to install but a hotel's primary concern should always be the comfort of its customers.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask jcoaro about Hotel Pier Cuatro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1412, Guest Relations Manager at Hotel Pier Cuatro, responded to this review
January 11, 2013
Hi Sir, thank you for your review. I would just like to update you that we have acted on feedback like yours and and finally have installed a generator set 2 days ago which we are expecting to be operational by today (January 12, 2013). Thank you again for your feedback - rest assured we will continue working to improve our facilities and overall service to better serve our guests. :)
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Sasebo, Japan
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
“Weird location”
3 of 5 stars Reviewed January 8, 2013

The hotel was nice inside but you weren't near anything but the port (handy if you are taking a ferry though). It might be nicer to be closer to the malls or some eating areas. I did have one complaint about the front desk though usually they were very helpful. We wanted to take a cab to the Dao temple and they gave us totally the wrong information (length of trip and price) so we ended up giving the cab driver far more than he deserved, maybe they work together....
The rooms were small (we were in a standard) and the air conditioner was really loud. Breakfast was good though and the staff helpful in the cafe.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask katherine_b20 about Hotel Pier Cuatro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Hotel Pier Cuatro
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Additional Information about Hotel Pier Cuatro

Also Known As:
Hotel Pier Cuatro Cebu/Cebu City
Address: 3rd Avenue, North Reclamation Area | North Reclamation Area, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu > Cebu City
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Best Value Hotels in Cebu City
#7 Family Hotels in Cebu City
Price Range: $
Hotel Class:2.5 star (2.5*)
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