I went to this hotel only for lunch, but was examining this place as a potential venue for our wedding reception. During the lunch and subsequent tour of the reception areas, I was convinced this wasn't the place to stay or have a reception, I would not recomend it for lunch or even a potty break if you're walking on the street.
First off on entering the hotel restraunt, we we the only ones there. That should have been a sign. Well, my wife got fish and I got some meat dish. My meal was tasteless, and my wife got food poisoning about 30 minutes after finishing the meal. The restroom at the back of the restraunt had roaches. Dead, but the restroom was adjacent the kitchen. God only knows.
A few other things that bugged me. I asked for a mix drink, and was told they didnt have the particular liquor. I then asked for another, and was told the same. So compromised on a glass of wine, which they have listed by the glass. I was told after the waiter went to the back that the wine could only be sold by the bottle. I finally decided to just eat thirsty. But becasue the food was so tasteless I didnt force myself to eat it so saving my thirst, however drinking that tasteless food down with a margarita or white wine would have been nice.
So we went on the tour of the reception, although by then i had already decided that we would have to cater out if allowed, nevertheless went on the tour since we had been driven by taxi there. And let me tell you, there was alot to be desifre here as well. Just seems like the entire hotel staff and managment is lazy and dont care for customer service nor pride of their business. The person giving the tour gave conflicting prices and occupancy compared to the front desk person, who then suggested we call back for another person to give specifics. By then I was only asking questions for entertainment to see how bad they really were.
The surrounding area of this hotel is horrible and dirty overcrowded. I saw a rat the size of a cat in the middle of the day, about 20 ft from the hotel. This place has no saving qualities. I am glad I decided not to stay here as I had originally planned.
This place doesnt deserve a star and should not even have a listing.
- Also Known As:
- Golden Valley Hotel Cebu/Cebu City
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