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“You get what you pay for...” 2 of 5 stars
Review of Elegant Circle Inn

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Elegant Circle Inn
3.0 of 5 Hotel   |   Fuente Osmena, Cebu City 6000, Philippines   |  
Hotel amenities
Ranked #61 of 78 Hotels in Cebu City
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
“You get what you pay for...”
2 of 5 stars Reviewed November 26, 2013

My minimum requirements when staying in the Phils are a clean bed, air conditioning, a toilet that flushes and hot tap water. I got everything but the hot water.
Honestly, I expect cold showers in the provinces, but at a hotel in the middle of a big city it's a bit ridiculous. To be fair, the extreme weather lately may be a contributing factor, but when I asked about it at the front desk they just said they'd look into it, and I haven't had an explanation or resolution.
The rooms also don't seem to have soundproofing. From my room I can hear basically everything that goes on the hallway.
And I noticed a few red ants around the room so you need to be careful about leaving food around.
Really, this place is just a cheap place to sleep. The staff are nice enough and I guess you get what you pay for...

  • Stayed November 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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54 reviews from our community

Traveler rating
    3
    13
    14
    11
    13
See reviews for
5
22
16
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Manila, Philippines
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 26, 2013

I stayed here last week. Room was small but its clean. Hot water temperature was working very good. Breakfast was good. The most important of all was the front liners, they were very accommodating, they will never leave you hanging. Sometimes you will not expect a small standard hotel to have a better and well trained employees than the 5 star hotels . Good customer service is more important than having the most high tech hotel amenities. Keep up the good work guys!!!!.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 6, 2013

The staff are so friendly and very helfull, Ladies in the front desk are so helful.
Restaurant in the lobby is now good looking than before. The rooms are good and the housekeeping staff are very fast sending the request.

Thank you so much for my memorable stay and a great experience

Room Tip: Higher floors are less noise
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  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 29, 2013

As soon as I checked in at the front desk, the clerks greeted me with a smile and made me feel welcome. A bunch of young pretty ladies working behind the counter were very engaging to other guests other than myself. They tried to answer all my questions about the city the best they can. This one clerk made some phone calls to get some information that I needed. In short, they know what they're doing and afforded me the best hospitality in town. Kudos to you ladies! The room was clean and the price was perfect for my budget. The best part of my stay other than Free Breakfast is the accessibility of local transportations and restaurants. I feel secured with CCTV but It would be nice to see security personnel making rounds on the floors more often to deter would be burglars.

Room Tip: A bang for your buck. Choose this hotel.
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 8, 2013

looking at the online pictures of the outside of the building it looks pretty clean and modern, you could not be more wrong! the rooms are very small with no windows (only slatted windows leading to the corridor for some strange reason) the rooms are also very noisy because of this as you hear everyone walking past your room at all hours of the night.

there are no fire alarms and as is common in the Philippines, no fire safety at all including any means of fire escape.

there was a massage room a few doors up with a guard on the door 24hrs, i suspect that they were offering more than the usual massage, this up sums this hotel.

moving on to the "free" breakfast, their idea of a continental breakfast was 2 eggs and tiny slices of sugary toast, if you want anything that would make it a real continental breakfast you have to pay. also tea is free with the breakfast, i asked the waiter "do you mind if i have green tea" he went away to ask and on returning said "no problem sir" he failed to tell me until after the meal that there was an extra charge of £1 (50php) for changing my tea.

in addition to their peso pinching they didn't even check me in with the online company i used so i couldn't even leave feedback, this being so they could avoid the charge to that site.

the hotel state they have wifi, flat screen tv's, cable channels and city views (with no windows)
the hotel is located right on the doorstep of an area popular with pick pocket gangs, viagra sellers, thieves and prostitutes, in fact straight out of the hotel door you will have to step over street beggars to get to the footpath..

finally when you check out don't think you will be paying the price you saw online, no no no, they have taxes and extra charges to add yet...

so overall a rough, noisy, dangerous (from a fire safety perspective) dishonest and having stayed in much much nicer places for the same price, overpriced hotel. avoid!

  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
320 reviews 320 reviews
151 hotel reviews
Reviews in 119 cities Reviews in 119 cities
358 helpful votes 358 helpful votes
5 of 5 stars Reviewed February 11, 2013

This hotel is located right in front of Fuente Osmena, the downtown of Cebu City and walking distance from entertainment. The rooms are large, well lit, basic but clean and very comfortable. They are definitely underpriced. value for money, combined with location plus the incredible hospitality offered by the staff make me grant this property a 5 star.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dumaguete City, Philippines
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed January 30, 2013

I have stayed at this hotel many many time do to the offstreet parking and location.
But have since decided to look for another place to stay in Cebu. Twice I had reservations
for certain size room with reasonable rates. These two times I was told even with reservations they only had bigger rooms at almost twice the rate. No discount, nothing either pay the higher rate or find another hotel. The breakfast was one egg and 3 slices of very very dry toast. Very hard to eat plus few hours later I was as sick as a dog. Two days of sitting in cr. As far as noise what can I say kids or young adults running and playing in hallway at 3am, phone ringing at end of hall all hours of the night and early construction next door.

Room Tip: If you want to save little try to book exective room is same as junior suite but without the little...
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  • Stayed January 2013, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Elegant Circle Inn

Address: Fuente Osmena, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Room Service
Hotel Style:
Ranked #61 of 78 Hotels in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Elegant Circle Inn 3*
Number of rooms: 31
Reservation Options:
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Also Known As:
Elegant Circle Hotel Cebu City
Elegant Circle Inn Cebu Island/Cebu City

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