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“nice location” 3 of 5 stars
Review of Sampaguita Suites JRG

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Sampaguita Suites JRG
2.5 of 5 Hotel   |   JRG Building, Gen. Maxilom Avenue | 2nd Floor, Cebu City, Philippines   |  
Hotel amenities
Ranked #34 of 76 Hotels in Cebu City
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
“nice location”
3 of 5 stars Reviewed October 17, 2012

Stayed there for 2 nights on our 1st night the room is so small hardly to move around the bed is matrimonial according to the receptionist but looks single bed for me well bigger than that but im sure its not a matrimonial size. The room was on 2nd floor with a window hardly slept due to noise. The day after i wanna cried when i woke up i dont feel relaxed rather feeled stressed out. The saving grace was on the our 2nd day we tranferred to 3rd floor which has already 2 beds bigger than the previous room alot better to think they have same price .The previous room should be for single occupancy not for double occupancy should be cheaper also to think you need to endure noise, small space.overall if the rooms are all like on 3 rd floor this is already ok for the price and its location.

Room Tip: Choose 3rd floor rooms away from noise outside the street
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manuel P, Public Relations Manager at Sampaguita Suites JRG, responded to this review, October 18, 2012
Thank you for your comment. I hope that your experience has not dampened your desire to come back to our hotel. Your advise will be taken up to management in order to avoid further disappointments from future guests. See you again soon.
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100 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Makati, Philippines
1 review
3 of 5 stars Reviewed October 12, 2012

I had been a frequent visitor from cebu and checking different hotels for groups, individuals and clientele fro my travel agency. I heared about Sampaguita Hotel from a friend for their budget package and must see how it is. both Sampaguita JRG & Basilica Branch
ROOMS: regular,the ones that are appointed near the main road can be noisy.
STAFF: this is not a 5 star hotel,so i id say so-so...most importantly WIFI ready

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manuel P, Public Relations Manager at Sampaguita Suites JRG, responded to this review, October 13, 2012
Thank you for your comment. We do hope that we can do business together in the future and we'd be more than happy to accept comments, reviews and suggestions from you and your clients to make our hotel services better. Looking forward to hearing from you again soon.
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Manila
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 28, 2012

I go to Cebu for business and pleasure several times a year and I always stay at Sampaguita JRG. The staff is so-so, they could be more friendly but they ARE polite and helpful enough. The rooms are small and basic but clean, and it is relatively quiet even though the hotel is located along a main road. What I love most about this hotel is its location. It is near Fuente Osmena and Robinsons and SM Cebu and Ayala Center are also just a short cab ride away. There are a lot of fastfoods and convenience stores within walking distance and on the ground floor of the hotel is a Razon's. Sampaguita JRG is my home when I'm in Cebu. :)

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manuel P, Public Relations Manager at Sampaguita Suites JRG, responded to this review, September 29, 2012
Thank you for the remarks. We appreciate the candor regarding our staff and we will make sure that we will do better. There's no doubt that our location is tops. But hospitality and congeniality should be given more attention. Please do not hesitate to give notice to this the next time you visit us. Until next time, ciao.
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UK
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 8, 2012

I've stayed here for a night and although I just went to inquire and there seems to be no available units yet, but the front desk staffs did go out of their way to find and accommodate me on that day. I have stayed at Shamrock nearby before and all I can say is that Sampaguita is a notch higher, everything you need can be access nearby, grocery, drug store, malls, you name it. . . although I find the toilet to be very basic, it surpassed my expectation still. . .

Kudos to you guys . . . .

Room Tip: if you are looking for a place to stay at the heart of Cebu, then this is the place to choose. . .
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  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manuel P, Public Relations Manager at Sampaguita Suites JRG, responded to this review, September 10, 2012
Thank you so much for the review. It feels good to know that our efforts are well recognized. Better yet, to be better compared to another hotel is more than enough for us. Thank you again and we hope that you will continue to patronize Sampaguita Suites JRG in the future. Ciao!
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New York City, New York
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 24, 2012

We stayed there for two nights and we did a late check-in. The staff were very friendly, especially the front desk staff. Location was very convenient and there was a grocery store located right outside the entrance. (The entrance to the hotel is on the second floor) The room was decent, beds were comfy. The bathroom was decent, real hot shower which was needed. It was somewhat small and there were no proper division between the toilet and the shower area, which is typical of the Philippines. WiFi was available all throughout the hotel, including the room, free of charge..and it had decent connection. My only major complain is that the smell of food outside kept going inside our room which was somewhat bothering. Overall, good hotel for a good price.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manuel P, Public Relations Manager at Sampaguita Suites JRG, responded to this review, August 25, 2012
Thank you your review. It was a very a good review coming from someone who is from the Big Apple.We hope that can visit us again soon. We really appreciate upfront, straightforward remarks front our guests. It gives us the opportunity to improve further. We certainly hope that this will not be the last time you that you will come to Cebu City. See you again.
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Mindanao, Philippines
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 21, 2012 via mobile

The best thing about this hotel is its location. Its in the middle of everything.
No hassles of finding cabs and jeepneys, establishments are walking distance away. Its convenient and budget friendly.

Whenever im on a budget trip and in cebu, i always stay in this hotel. Although lately, you can feel the building getting old.

I would request that the management do some maintenance work but its negligable.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manuel P, Public Relations Manager at Sampaguita Suites JRG, responded to this review, August 22, 2012
Thank you for sharing your insight and thank you for being a frequent guest of the hotel. Location is what Sampaguita Suites JRG is all about and affordable accommodation is what we assure you alongside a friendly hotel staff. I just wish that you could have been more specific on which maintenance work that you feel that we need to improve. The place may be up for some refurbishing a bit to give it a new look. Thank you for your suggestion.

I hope that you continue to patronize JRG. God bless.
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Mindanao, Philippines
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 14, 2012

This place has a a good location and decent rooms for a short stay, however they are reluctant to provide with a different room if the room you are seeking to move to has a lower rate. Online on the same day and even the day before there were rooms suitable for us at a lower rate but the staff said they were not available. I didn't like this situation so moved to a much nicer place with a stawilling to deal. See FO review following this one.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manuel P, Public Relations Manager at Sampaguita Suites JRG, responded to this review, August 15, 2012
Thank you for your observation regarding our booking reservation system. We would like to inform you that our booking system in our Sampaguita Suites outlets are NOT REAL TIME. Meaning, what you see on the booking reservation online is not up-to-date. But we have good news for you! We will be upgrading the booking system very soon. We are currently in the process of duplicating the real-time system that we are using in our hotel at Coron to Sampaguita Suites.

With that, we would like to apologize for the misunderstanding. We will definitely be able to serve you much better as soon as that system is already in place.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sampaguita Suites JRG

Address: JRG Building, Gen. Maxilom Avenue | 2nd Floor, Cebu City, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Spa Airport Transportation
Hotel Style:
#9 Spa Hotel in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sampaguita Suites JRG 2.5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Sampaguita Suites Jrg Hotel Cebu City
Sampaguita Hotel Cebu City
Sampaguita Suites JRG Cebu Island/Cebu City

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