Been staying here while on a business trip for 6 years now. Though our company has accredited other Cebu hotels, Parklane is my preferred hotel still due to its location, food and service.
1. Kudos to Rochel of the Front Office Team. Fast and efficient checkin amd checkout
2. Breakfast - Extensive choice. No complaints, great food. I love their red egg salad.
3. Room - No problem with AC, big bed, room service efficient
1. One of the breakfast staff, a guy, just kept on passing by my table while serving this Caucasian woman everything she is asking for, like salad from
The buffet table. I was waiting for him to at least ask if I wanted water or coffee. The day after I asked him where the glasses were and he just shouted to another team member. Good for you I didn't ask for your name or you woulda been fired. The next time I'm there and I see you again and you are still the same, I will make sure I exhaust all options to have you kicked out of Parklane.
2. Housekeeping too early. Do you have to knock on my door at 10am? I know I forgot the DND sign, but seriously? 10am. You even forgot my newspaper on the day of checkout.
All in all, minor issues and great experience as always. Kudos to the staff (except to the guy at the resto)! Special mention to Rochel of the FO Team, the greeters who I think are OJTs, the guards and taxi callers and the chef of Seafood Diablo - i love it!
- Also Known As:
- Parklane International Cebu City
- Hotel Parklane International
- Cebu Parklane International Hotel Cebu Island/Cebu City
- Official Description (provided by the hotel):
- DAYON KAMO!As you step into the lobby's modern-contemporary ambiance, one can immediately get the feel of authentic Cebuano hospitality. Featuring 241 stylish and well-designed guest rooms and suites equipped with facilities and amenities to complement the needs of every traveler and ensure a pleasurable yet functional stay.From the friendly and courteous staff, stylish and upscale accommodations, to creative, delectable cuisine and warm, elegant atmosphere, the Cebu Parklane International Hotel allows business and leisure travelers to experience the city's vibrant and colorful rhythms amidst an exciting backdrop of businesses, shopping, dining and entertainment. ... more less
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