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“Perfectly Adequate” 3 of 5 stars
Review of Cebu Parklane International Hotel

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Cebu Parklane International Hotel
4.0 of 5 Hotel   |   Archbishop Reyes Avenue | Corner Escario Street, Cebu City, Philippines   |  
Hotel amenities
Ranked #18 of 75 hotels in Cebu City
London
Top Contributor
159 reviews 159 reviews
66 hotel reviews
Reviews in 56 cities Reviews in 56 cities
239 helpful votes 239 helpful votes
“Perfectly Adequate”
3 of 5 stars Reviewed November 25, 2012

A relatively modern addition to the cluster of hotels surrounding Cebu City and this one is pretty good for a few days stay.
Whilst in terms of distance the hotel is close to the Ayala Mall, in reality one as to cross two extremely busy main roads and this can be a very dauntoing prospect until you get the hang of it!
The boutique rooms here are very comfortable and spacious, decent bathroom with shower over bath, additional wc in cloakroom. Bags of hanging space but old fashioned tv with limited range remote control! If you're room is on the Ayayal mall side it will be incredibly noisy from the traffic beneath and from music at weekends.
Buffets average but edible, a good innovation is the coffee shop in the lobby. Pool and gym both functional and okay, Staff excellent throughout the hotel.

Room Tip: Go for rooms at the rear, they're much quieter.
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  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
Pagadian City, Pagadian, Philippines
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 16, 2012 via mobile

We celebrated our daughter's first birthday here. The staff were all friendly and attentive. They catered to our every need from the planning until the event itself making it a huge success! The common areas and the rooms are clean and well maintained. There is a salon, a coffee shop, and some stores inside the hotel itself adding points to convenience. During the event, a family member had fever whom a hotel nurse promptly attended to. The concierge even purchased some medicines for us from the outside pharmacy upon our request. It was truly a wonderful and memorable stay!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Manila, Philippines
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed November 16, 2012

I stayed in a corner room with a king sized bed. Although it was a corner room, there was only one side with a window. The room was clean and spacious. The bed was comfortable. The carpet looks old and worn out.
Breakfast buffet in Manuel's had a lot of choices.
The Filipino afternoon snack buffet in Bean Date cafe is reasonable, good and has a wide selection of choices from puto, assorted sandwiches, fresh fruits, empanada, bribingka, suman, mini donuts, hot chocolate, and many more.
Room service food is pricey.
Hotel beauty parlor and Tienda store do not accept credit card payment.
The staff are friendly but not consistently prompt.
Hotel location is walking distance to Ayala Cebu mall. Mall has more restaurants and shops.

Room Tip: Get a corner room that is spacious.
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  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Navi Mumbai, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 5, 2012

I found the hotel a good place to relax.....value for money...it's maintained..strategically located, near to Ayala centre,one of the biggest mall in the city. Variety of food items are supplied at the breakfast. The support staff are very supportive and helpful. It's a safe place to stay. It's a neat and cleaned hotel well maintained. It has a swimming pool at the second floor , a gym and help travel desk to take care of your travel and tourist plans. The Ayala mall is in a walking distance. You can get restaurants eating joints near the hotel.
I hv planned to stay there every time I visit cebu. I will recommend all of you who wants to have the luxury of staying in a five star at a very competitive price.

Room Tip: Choose a corner room
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ozamiz City, Philippines
Senior Contributor
42 reviews 42 reviews
37 hotel reviews
Reviews in 24 cities Reviews in 24 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 2, 2012 via mobile

This is our go to hotel in Cebu. The location is perfect as it is nearby almost every go to place in Cebu. The Ayala mall is within walking distance. The city center is just a few minutes away. Rooms are adequate and the breakfast is good. They also offer basement parkingcfor guests.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Quezon City, Philippines
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 1, 2012

(without even using the bathroom) I noticed that there was something leaking from the water heater under the sink so I called housekeeping for assistance, they came after 30 minutes and after checking, called someone from engineering. Fixed it then left. After about another 30 minutes, I heard some sound coming from the bathroom again and to my surprise, it was flooded! Called housekeeping to get the engineering person again. Since I wanted urgency, I called them back, and in those 4 times no one was answering. They fixed it already but I stayed for an hour more in the room, because even if they assured me it wont happen again (and that would be for the 3rd time) I didnt go out for the sake of checking cause i might go back to the hotel where it's not just the bathroom that's flooded but the entire room! And all they said was sorry for the inconvenience. Poor service/plumbing.

Room Tip: Better ask them to make sure there's no plumbing problem in the room! Seriously.
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  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 27, 2012

I stayed here for three nights for a conference, which was taking place in the hotel itself.

Check-in was the low-point of the visit. My colleague and I had booked "Corner Rooms" through a booking web site, but when we arrived we were both just given normal "superior" rooms. When we enquired, they said they had no corner rooms available but had upgraded us to the "superior plus" package, which included free access to the executive floor and gym - i.e., things we did not need or want.

I explained we didn't plan to pay extra for things we didn't want, and we asked to be given what we'd paid for, or else a substantial discount. The staff were receptive to this argument, and helpful, and told us we'd need to wait a little while for some better rooms to become available, which we did. The new rooms were an upgrade on the corner rooms, so in the end the problem was resolved to our complete satisfaction.

The swimming pool was tiny, so we didn't use it, but the poolside bar was nice, and the staff were helpful. When they ran out of the San Mig Super Dry (my favourite Philippine beer) the bar manager sent one of his crew out to get some more rather than disappointing us. The food in this bar area was pretty good as well, but expensive for the neighbourhood.

Buffet breakfast wasn't too bad - not particularly good food but a decent choice of dishes. Getting a refill of coffee was sometimes hard work.

Location was great - very close to the mall - and the visitors who came by had no problem parking beneath the hotel or getting the parking validated.

The room was okay, quite basic, and the wireless Internet was barely usable the signal was so weak. The bathroom felt cheap: I could feel the bathtub flexing under my feet as I showered. Bring your own soap. The stuff provided in the room was useless.

Overall, apart from the attempt at ripping us off over the room at check-in, I enjoyed this hotel and would certainly go back if I visited Cebu again.

Room Tip: "Superior" is actually the least decent room, so don't be taken in by the name.
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Cebu Parklane International Hotel

Address: Archbishop Reyes Avenue | Corner Escario Street, Cebu City, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Cebu City
#7 Luxury Hotel in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cebu Parklane International Hotel 4*
Official Description (provided by the hotel):
DAYON KAMO!As you step into the lobby's modern-contemporary ambiance, one can immediately get the feel of authentic Cebuano hospitality. Featuring 241 stylish and well-designed guest rooms and suites equipped with facilities and amenities to complement the needs of every traveler and ensure a pleasurable yet functional stay.From the friendly and courteous staff, stylish and upscale accommodations, to creative, delectable cuisine and warm, elegant atmosphere, the Cebu Parklane International Hotel allows business and leisure travelers to experience the city's vibrant and colorful rhythms amidst an exciting backdrop of businesses, shopping, dining and entertainment. ... more   less 
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Also Known As:
Parklane International Cebu City
Hotel Parklane International
Cebu Parklane International Hotel Cebu Island/Cebu City

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