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“good hotel near to everything” 4 of 5 stars
Review of Cebu Parklane International Hotel

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Cebu Parklane International Hotel
4.0 of 5 Hotel   |   Archbishop Reyes Avenue | Corner Escario Street, Cebu City, Philippines   |  
Hotel amenities
Ranked #18 of 75 hotels in Cebu City
Ozamiz City, Philippines
Senior Contributor
42 reviews 42 reviews
37 hotel reviews
Reviews in 24 cities Reviews in 24 cities
39 helpful votes 39 helpful votes
“good hotel near to everything”
4 of 5 stars Reviewed November 2, 2012 via mobile

This is our go to hotel in Cebu. The location is perfect as it is nearby almost every go to place in Cebu. The Ayala mall is within walking distance. The city center is just a few minutes away. Rooms are adequate and the breakfast is good. They also offer basement parkingcfor guests.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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388 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Quezon City, Philippines
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 1, 2012

(without even using the bathroom) I noticed that there was something leaking from the water heater under the sink so I called housekeeping for assistance, they came after 30 minutes and after checking, called someone from engineering. Fixed it then left. After about another 30 minutes, I heard some sound coming from the bathroom again and to my surprise, it was flooded! Called housekeeping to get the engineering person again. Since I wanted urgency, I called them back, and in those 4 times no one was answering. They fixed it already but I stayed for an hour more in the room, because even if they assured me it wont happen again (and that would be for the 3rd time) I didnt go out for the sake of checking cause i might go back to the hotel where it's not just the bathroom that's flooded but the entire room! And all they said was sorry for the inconvenience. Poor service/plumbing.

Room Tip: Better ask them to make sure there's no plumbing problem in the room! Seriously.
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  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 27, 2012

I stayed here for three nights for a conference, which was taking place in the hotel itself.

Check-in was the low-point of the visit. My colleague and I had booked "Corner Rooms" through a booking web site, but when we arrived we were both just given normal "superior" rooms. When we enquired, they said they had no corner rooms available but had upgraded us to the "superior plus" package, which included free access to the executive floor and gym - i.e., things we did not need or want.

I explained we didn't plan to pay extra for things we didn't want, and we asked to be given what we'd paid for, or else a substantial discount. The staff were receptive to this argument, and helpful, and told us we'd need to wait a little while for some better rooms to become available, which we did. The new rooms were an upgrade on the corner rooms, so in the end the problem was resolved to our complete satisfaction.

The swimming pool was tiny, so we didn't use it, but the poolside bar was nice, and the staff were helpful. When they ran out of the San Mig Super Dry (my favourite Philippine beer) the bar manager sent one of his crew out to get some more rather than disappointing us. The food in this bar area was pretty good as well, but expensive for the neighbourhood.

Buffet breakfast wasn't too bad - not particularly good food but a decent choice of dishes. Getting a refill of coffee was sometimes hard work.

Location was great - very close to the mall - and the visitors who came by had no problem parking beneath the hotel or getting the parking validated.

The room was okay, quite basic, and the wireless Internet was barely usable the signal was so weak. The bathroom felt cheap: I could feel the bathtub flexing under my feet as I showered. Bring your own soap. The stuff provided in the room was useless.

Overall, apart from the attempt at ripping us off over the room at check-in, I enjoyed this hotel and would certainly go back if I visited Cebu again.

Room Tip: "Superior" is actually the least decent room, so don't be taken in by the name.
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 16, 2012

Clean and comfortable, good breakfast, lunch and dinner buffet available for reasonable price, easy access to city sites including Ayala mall which is 5 minute walk away. Hotel bar is a bit pricey, and not very busy.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vordingborg, Denmark
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 3, 2012

Nice rooms, very good buffet restaurant, staff very friendly and helpfull. The cafe in the hall serves a very good afternoon tea. My only complain is, there was no kiosk. Nice swimmingpool and gym. The hotel also have a contract with a limousine service. We used it several times and the drivers were allways helpfull.

Room Tip: Book a cornerroom. Very big and bathroom also. My first room was with a view to the aircondition sys...
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matsusaka, Japan
1 review
4 of 5 stars Reviewed September 6, 2012

We went for a 2 week vacation and stayed with this hotel to witness the Cebus grand feast,the Sinulog.So far,ours was a pleasant experience .Breakfast was great,will definitely go back.Recommndable for people who love to shop,Ayala mall is just few minutes walk.

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, Scotland, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 6, 2012

My fiance and I first checked in at Park Lane christmas day of 2011...room was clean and we had a good view outside....staff was very courteous and the complimentary breakfast was excellent and the coffee just kept coming......the location was convenient and Ayala mall was just a walk across the road...we wanted to have a late christmas dinner but their restaurant closes early at 10 pm... the only problem we had with this hotel was that they wouldn't let u check in even if u have the hotel voucher..my fiance's flight was several hours delayed and i wanted to get in our room to have a rest and a shower but the front desk staff said they had to check the card owner before anyone is allowed to check in...so that was a real bummer...

Room Tip: most of the rooms are quiet...
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  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Cebu Parklane International Hotel

Address: Archbishop Reyes Avenue | Corner Escario Street, Cebu City, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Cebu City
#7 Luxury Hotel in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cebu Parklane International Hotel 4*
Official Description (provided by the hotel):
DAYON KAMO!As you step into the lobby's modern-contemporary ambiance, one can immediately get the feel of authentic Cebuano hospitality. Featuring 241 stylish and well-designed guest rooms and suites equipped with facilities and amenities to complement the needs of every traveler and ensure a pleasurable yet functional stay.From the friendly and courteous staff, stylish and upscale accommodations, to creative, delectable cuisine and warm, elegant atmosphere, the Cebu Parklane International Hotel allows business and leisure travelers to experience the city's vibrant and colorful rhythms amidst an exciting backdrop of businesses, shopping, dining and entertainment. ... more   less 
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Also Known As:
Parklane International Cebu City
Hotel Parklane International
Cebu Parklane International Hotel Cebu Island/Cebu City

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