My wife and I stayed here for four nights to attend an ASIAN congress in near-by Waterfront Hotel. There was a mix-up with my reservation which I settled upon check-in but when I checked out, their computer system did not reflect the changes and they insisted I pay for the extra night.
Even before check-in, I already inquired with them if there is a complimentary shuttle from the hotel to the convention venue (Waterfront Hotel). They advised me that the hotel (despite it being identified as one of the official convention hotels) has no complimentary shuttle for the duration of the convention. Upon check-in, I inquired again about the shuttle but I was again given the same answer. They were apparently not aware of the shuttle service provided by the organizers of the international convention!
The breakfast fare is ordinary. This is the first hotel where I stayed in wherein they offered "quick melt cheese" in their breakfast buffet! Cebu's pride is their sweet mangoes but here in Parklane Hotel, they seem to have gotten the sour mangoes instead!
On our third day, we left the hotel around 12:30pm to have lunch, and we had to remind the front desk to have our rooms cleaned. We saw the cleaner in the hallway and asked him to clean our room but his response was that he was not the one assigned to clean our room. It must be a busy day at the hotel. Twice during our stay, the cleaner forgot to replace our towels (took the soiled ones but never replaced them). The complimentary WiFi in the room was erratic.
- Official Description (provided by the hotel):
- DAYON KAMO!As you step into the lobby's modern-contemporary ambiance, one can immediately get the feel of authentic Cebuano hospitality. Featuring 241 stylish and well-designed guest rooms and suites equipped with facilities and amenities to complement the needs of every traveler and ensure a pleasurable yet functional stay.From the friendly and courteous staff, stylish and upscale accommodations, to creative, delectable cuisine and warm, elegant atmosphere, the Cebu Parklane International Hotel allows business and leisure travelers to experience the city's vibrant and colorful rhythms amidst an exciting backdrop of businesses, shopping, dining and entertainment. ... more less
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- Also Known As:
- Parklane International Cebu City
- Hotel Parklane International
- Cebu Parklane International Hotel Cebu Island/Cebu City