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“Staycation worthy” 4 of 5 stars
Review of Richmonde Hotel Ortigas

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Richmonde Hotel Ortigas
4.0 of 5 Hotel   |   21 San Miguel Avenue | Ortigas Center, Pasig, Luzon 1600, Philippines   |  
Hotel amenities
Ranked #9 of 15 Hotels in Pasig
Makati, Philippines
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
Reviews in 13 cities Reviews in 13 cities
74 helpful votes 74 helpful votes
“Staycation worthy”
4 of 5 stars Reviewed January 15, 2014

Chose to staycation here last November 2013. Two nights of some splurges and R&R.

My first stay here was way back 2010 and I must say that they have manage to keep the place well-maintained.

Some welcome drinks and a breeze during check in.

Pros:
- Location is near the malls (Shang, SM Megamall, Podium, Rob Galleria)
- Room is spacious. Complete with toiletries.
- Fitness Center is ok. Complete with basic equipments.
- Buffet breakfast has wide spread of Filipino and continental food. But don't expect 'Sofitel Spiral' level
- Room is clean and no moldy smell.
- Spacious parking space
- Warm and hospitable staff. Good customer service

Cons:
- Swimming pool was under repair when I was there

Will recommend for those who want to have a relaxing staycation in the city. Not one of those cheap, tight budget thing.

I got the room @ 5k per night. Comes with buffet breakfast.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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204 reviews from our community

Traveler rating
    32
    91
    65
    11
    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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  • English first
  • French first
  • German first
  • Japanese first
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English first
Brookeville, Maryland
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 10, 2014

Arrived at 0230 and had a smooth checkin. Only stayed 2 days, but staff was super helpful and friendly. Wifi in the room was reliable and fast. Room while small was comfortable as were the beds. No outside noise. Only lack was coffee service, but they probably would have provided if asked. Restaurant was excellent. Buffet breakfast excellent, as was the one dinner we had. Close to SM Megamall. Highly recommended hotel.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
Reviews in 12 cities Reviews in 12 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed January 10, 2014

Nice hotel. Good, courteous staff. Clean room with all the necessary amenities. Walking distance from two major malls---EDSA ShangriLa and SM Megamall. Just a tiny, tiny exception though----I booked the room for two people but there was only one dental kit. Not a big issue, just a small blip in an otherwise perfect setting. I also like the touch of the front desk to ask me to fill up the customer survey while they were prepping my checkout.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 2, 2014 via mobile

We stayed at this hotel last Dec 30 to Jan 01. Very nice and clean hotel. The front desk , room service and housekeeping personnel were very warm, prompt and efficient. The welcome cake was a nice touch. My kids loved the indoor pool which wasindeed very lovely. This bring me to my only complaint..we often check in the hotels with in this area because my kids prefer an indoor pool. At check inn we were inform that pool hours where from 6 am to 9 pm except on dec 31 when it will close earlier. Anyway on our first day Dec 30 at around 3 pm we made an ocular visit to the pool area..where the the pool/gym guy informed us that although the pool closes at 9pm they only accept swimmer up to 8pm. Fair enough. We came back a little before 8pm the same day intending to stay only thirty minutes. What i found really really annoying is that the pool guy started cleaning the pool area at 830pm while my family was still using the pool. He even shut off the lights in the gym while my husband and some other guest was still in the shower room..mind you this all happen before 9pm. I found that very rude. Anyway went back the next day , the pool was more crowded but that was expected ..no sign of the night pool guy so it was more pleasant experience. All in all it was a good experience..the food was okay, the service over all was great and the accommodation was comfortable.

Stayed December 2013, traveled with family
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New Delhi, India
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 24, 2013 via mobile

i have stayed at richmonde for a few months now and a had quite a comfortable stay.
positives -
1 location in heart of ortigas - close to office area, near some big shopping malls
2 room quality - while the rooms are a bit small they have nice interiors
3 good deals - they usually have a weekend deal or even otherwise if you are a business traveller you can get discounts on long stay
4 they have heated indoor pool :)
5 staff is really helpful and quite friendly

Regarding the negatives - i would say the breakfast menu doesnt change a lot between days. and for a family on a vacation would suggest staying in some other location in manila.

as a business traveller it perfectly fitted into my expectations..

Stayed August 2013, traveled on business
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Singapore, Singapore
Top Contributor
53 reviews 53 reviews
24 hotel reviews
Reviews in 14 cities Reviews in 14 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 22, 2013

Stayed 2 nights at the hotel. Hotel staff is 5 star quality, English is good, no language issue for business traveller. Had arrange for entire day hotel transport, the best driver that i have met this year. Was really professional and went the extra mile to research for location attraction and follow up with a message greeting after drop off for journey well wishes, etc..

Services - Staff are friendly, just a little slow in settling billing. Need to be more organize.
Room - Standard room for a 4 star hotel. Local philipiness local chain feel.
Location - Easy to access to food and some shopping. Taxi ride is estimate 30-45mins to Makati.
Nearby - 2 mins walk to starbucks & Jollibee. 10 mins to shopping mall.

Room Tip: Choose a city view room for holiday trip. As the non-city facing face a wall with no view, kind of d...
See more room tips
  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Top Contributor
50 reviews 50 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed December 17, 2013

While it is strategically located for my needs and errands, I don't think I will stay in this hotel again. It is my family's second stay here, the first one being 3 years ago. The facilities, carpets, bathrooms, etc. aren't what it used to be. It's star ranking now must be demoted. It used to be also that's its wifi was free. It is extremely expensive now.

  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Richmonde Hotel Ortigas

Address: 21 San Miguel Avenue | Ortigas Center, Pasig, Luzon 1600, Philippines
Location: Philippines > Luzon > Metro Manila > Pasig
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Pasig
Price Range (Based on Average Rates): $
Hotel Class:4 star — Richmonde Hotel Ortigas 4*
Number of rooms: 210
Official Description (provided by the hotel):
At the heart of Pasig City’s Ortigas Center stands Richmonde Hotel Ortigas. Its proximity to corporate destinations, shopping & entertainment centers, and the major thoroughfares, gives the hotel an edge in location. Its interiors bring the classic comforts of home amidst five-star luxuries & modern conveniences. And with the staff’s ever gracious service, The Richmonde is THE place to come home to. ... more   less 
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Also Known As:
Richmonde Hotel Pasig
Richmonde Hotel Ortigas Metro Manila/Pasig, Philippines

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