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“Room service” 5 of 5 stars
Review of Oakwood Premier Joy-Nostalg Center Manila

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Oakwood Premier Joy-Nostalg Center Manila
4.5 of 5 Hotel   |   17 ADB Avenue Ortigas Center, Pasig, Luzon, Philippines   |  
Hotel amenities
Ranked #1 of 17 Hotels in Pasig
A TripAdvisor Member
“Room service”
5 of 5 stars Reviewed July 15, 2013

Room service needs a little bit of improvement. A brochure on operating washing machine, oven etc. would be great help. As some of the brand are not known worldwide so operating the machine is a bit challenging and at times confusing. Try to use more renowned brands like-samsung, LG, etc. whose operations are a bit known across various countries.
Try to provide more options like TV channels, and introduction of online movies viewing like HULU plus, etc.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Oakwood

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Oakwood Premier Joy-Nostalg Center Manila, responded to this review, July 22, 2013
Dear Sir,

Thank you for the time you have taken to review the Hotel. We have noted your comments about room service which in fact now update on a regular basis and the options of providing additional TV. In addition, the operating instructions regarding our washing machine, kitchen equipment is being actioned.

On behalf of the management and team, we look forward in welcoming you back in the future at Oakwood Premier Joy – Nostalg Center.

Warm Regards,

Rick Erdos
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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333 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
A TripAdvisor Member
5 of 5 stars Reviewed July 15, 2013

Hi,

I thoroughly enjoyed my stay at the Oakwood Premier (Phillipines). The rooms are spacious, contemporary and provides all comforts of a 5 star place. They are actually better than many 5 star properties.

This will continue to remain my preferred place of stay while I am in Manila. Cheers!!

Bhavesh Antani

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Oakwood

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Oakwood Premier Joy-Nostalg Center Manila, responded to this review, July 22, 2013
Dear Bhavesh,

Thank you for your review of us and in particular your comments about our room product and the comforts that we provide. We look forward to your return and we thank you for being an advocate of the Oakwood Premier Joy – Nostalg Center.

Warm Regards,

Rick Erdos
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Top Contributor
89 reviews 89 reviews
43 hotel reviews
Reviews in 42 cities Reviews in 42 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed July 1, 2013

I stayed 5 weeks in the Oakwood in Ortigas and I have nothing but only good expierences. The area (Ortigas) although considered a nice area in Manila it is not a pretty area. But to make up for this the hotel. is surrounded by 5 shopping malls. The Upscale malls like Shangri-la and The Podium or bargain hunters paradise St.Francis Mall or the mega sm megamall. The breakfast of the oakwood is their only flaw, I did not like anything on the buffet but the staff they all they could to make it better for me. My one bedroom appartement was a dream with a free standing tube with TV and a steamroom in the Bathroom made the appartement the most beautiful I have ever stayed in. But the true success of the Oakwood is their incredible attentive staff. Reception, doormen, restaurant staff, cleaners every single one of them knew my name from day one. Amazing. Some of them really stand out like Victoria and Christina in the restaurant. The pool area is very nice. The Gym is also a good one. I had a great 5 weeks stay.

Room Tip: the one bedroom appartements are really worth to pay extra.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Oakwood Premier Joy-Nostalg Center Manila, responded to this review, July 4, 2013
Dear Angel,

Thank you for the time you have taken to write such an extensive and comprehensive review regarding your stay with us. Your warm comments about our service and style of accommodation, is a great endorsement for us. Sounds like you had a great time in the many shopping malls on our doorstep. I am glad our restaurant teams were able to work around your taste for breakfast. I have passed on this review to both Victoria and Christina and they were delighted to know they played their part in making your stay such a wonderful experience.

On behalf of the management and team, we look forward in welcoming you back in the future at Oakwood Premier Joy ~ Nostalg Center.

Warm Regards,

Rick Erdos
General Manager
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Manila, Philippines
Top Contributor
74 reviews 74 reviews
14 hotel reviews
Reviews in 33 cities Reviews in 33 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed June 24, 2013

The room on the 28th floor is absolutely fantastic. Nice view. Big space for 2 bedrooms, kitchen, dining area and a living area. But for a hefty price, they should include free wifi. If you want wifi, you need to pay P300 per hour. Location wise, it is very near 3 different malls, there is a church and hospital nearby.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Oakwood Premier Joy-Nostalg Center Manila, responded to this review, June 25, 2013
Dear Cathy C,

Thank you for the time taken in reviewing our Hotel. We are glad you found our two bedroom apartments to be very spacious and comfortable. In regards to the internet we have heard the market and many of our guests including yourself and we are pleased to announce that effective July 1, our Wifi will be complimentary in all rooms on all rate categories.

On behalf of the management and team, we look forward in welcoming you back in the future at Oakwood Premier Joy – Nostalg Center.

Warm Regards,

Rick Erdos
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 10, 2013

Located in one of Manila Business District, its actually in a Great location. 3 x Shopping Centres with in 5 Min walk, and a Market with real cheap handbags and shoes, and other goods.
This is a great Value Hotel, with unsurpassed friendly service , and a nice indoor pool and Gym area. Breakfast is pretty good, NOT amazing but will fill you up for the day ahead. Its very close to other restaurants (walking distance - 5-6 Mins), however the in room menu is not bad and quite cheap. 2 entrances to the property, both with 24 Security and 24Hr Reception.
Ive stayed here 3 times now and very happy with this hotel. Internet is free and very fast.
Very Large Unit rooms, with Kitchen and small Laundry, bathroom full size bath tub and steam room built into the Shower ( Yeah cool hey) Im sure you will enjoy.remember you can hire a Taxi for US$8 per Hour. Rooms Air Cond and DVD and Great TV in room. DVDs available in Markets for $2.50 for 3 DVDs.

Room Tip: ask for a room over looking the shopping centre.
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Oakwood Premier Joy-Nostalg Center Manila, responded to this review, June 13, 2013
Dear Thanksmate,

Thank you for the time taken to positively review our Hotel. The entire team was delighted to read that as a return guest you continue to very much enjoy our product, location and unsurpassed service levels.

On behalf of the management and team, we look forward in welcoming you back to the Oakwood Premier Joy – Nostalg Center and I can comfortably assure you that the DVD's in the markets will still be available and of great value!!


Warm Regards,

Rick Erdos
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 3, 2013

Centrally located to Robinson Mall and Podium mall and a short walk (through Podium) to the Megamall as well. Staff very professional and friendly. Great rooms, gym, pool, sauna also great. Biggest let down is cost of wifi. Otherwise very little complaint!

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Oakwood Premier Joy-Nostalg Center Manila, responded to this review, June 7, 2013
Dear Lisaneed,

Thank you for your time in writing a review about your stay with us. We were pleased to read that you found our location to be very convinient and our staff very professional and friendly. We do note your comment regarding internet charging and in fact are now in the process of reviewing our policy. We expect to make an announcement in the coming weeks.

On behalf of the management and team, we look forward in welcoming you back in the future at Oakwood Premier Joy – Nostalg Center.

Warm Regards,

Rick Erdos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 2, 2013

The room is excellent. All the furniture, appliances, fixtures, washroom amenities, etc. are absolutely nice. Only thing missing is wi-fi. For P16,000/night you'ld expect complimentary wi-fi is already included. All in all though, it was a remarkable hotel experience.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Oakwood Premier Joy-Nostalg Center Manila, responded to this review, June 4, 2013
Dear TazSayer,

Thank you for your warm endorsement about your experience with us. We were pleased to read you enjoyed our room product and all its features and appliances. We do note your comment regarding internet charging and in fact are now in the process of reviewing our policy on that pending the category of room a guest may book.

On behalf of the management and team, we look forward in welcoming you back in the future at Oakwood Premier Joy – Nostalg Center.

Warm Regards,

Rick Erdos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Oakwood Premier Joy-Nostalg Center Manila

Address: 17 ADB Avenue Ortigas Center, Pasig, Luzon, Philippines
Location: Philippines > Luzon > Metro Manila > Pasig
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Pasig
#1 Business Hotel in Pasig
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oakwood Premier Joy-Nostalg Center Manila 4.5*
Number of rooms: 230
Official Description (provided by the hotel):
Experience luxury living, shopping pleasures and business comfort only at Oakwood Premier Joy~Nostalg Center Manila. Ideal for corporate travelers and families on leisure, this five star hotel has the most expansive living space within the metro with a mix of studio executive rooms and suites ranging from 41 sqm to 182 sqm. All rooms are equipped with state-of-the-art entertainment system, only the top of the line kitchen facilities, a shower stall that doubles as a steambath and a washer and dryer among other modern conveniences.Located in the heart of Ortigas Center, Oakwood Premier Joy~Nostalg Center Manila is steps away from the Asian Development Bank, 100 to 500 meters from a variety of shopping malls and entertainment facilities and 15 kms from the Ninoy Aquino International Airport. ... more   less 
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Also Known As:
Oakwood Premier Joy~Nostalg Center Manila Hotel Pasig
Oakwood Premier Joy-Nostalg Center Manila Metro Manila/Pasig, Philippines

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