To be honest, we weren't expecting much from this type of "budget" hotel. We were pleasantly surprised though that the people (front desk, drivers, security guard, room cleaners) were all very friendly and accomodating and the hotel areas (hallways, lobby, etc) and room were clean.
The area is not really the type of area for us though as there is a lot of people traffic (MRT just outside), lots of cars/traffic and tricycles along the street, and some areas in the side streets outside the hotel aren't really that clean. It's easy enough to go around though by MRT or taxi to other places of the city.
They did have Internet access (not too expensive) but only 1 pc when we were there. They didn't have a fax or copier in their business office though which we really needed to have at that time (but I guess most travellers to this hotel wouldn't really need those).
Price was not expensive but not very cheap either for this type of hotel.