We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A different Traders” 4 of 5 stars
Review of Hotel Jen Manila

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Save
You added Hotel Jen Manila to your Saves list
Hotel Jen Manila
4.0 of 5 Hotel   |   3001 Roxas Boulevard, Pasay, Luzon 1305, Philippines (Formerly Traders Hotel, Manila)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Ranked #2 of 20 Hotels in Pasay
Kuala Lumpur, Malaysia
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
96 helpful votes 96 helpful votes
“A different Traders”
4 of 5 stars Reviewed September 1, 2013

Traders seems to have different version of outlook , even though they are under Shang's mgmt. Having used to the up chic looking of Traders KL, I wasn't sure what to expect here. Anyway, don't be surprised to be greeted by a big black dog, to sniff your bags !!

Small lobby but nice, fast service, have a plesantly big room. Unfortunately was out with King Size beds, I am quite surprised as don't see this hotel as couples' hotel. Great internet service, like the sofa, like the working table and in actual fact, like it all.

Small bathroom but that's fine. Pool is small, but this is not a resort, a city hotel or rather the Bay area hotel.

Easy to get cabs as well, and oh.... they are near to Mall of Asia too !!! so Ladies... don't worry about staying out of nowhere, as just get into the cab and to the mall !

Excellent services from the concierge / door man. Been to this hotel twice, the same old man is still there and smiley as ever.

Room Tip: Any room would be good I guess.
See more room tips
  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

408 reviews from our community

Traveler rating
    137
    180
    54
    21
    16
See reviews for
55
94
78
115
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Puerto Princesa, Philippines
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 26, 2013 via mobile

I stayed for 2 nights, one night in a King club room and one night in a suite (writing this in suite 1602). Both rooms were clean and in great condition. The club lounge is spacious and comfortable.

Though the immediate surroundings of the hotel are not so great, Mall of Asia is just a short taxi ride away as are several other places of interest. Very convenient if you need to visit the US embassy.

The staff are friendly and efficient, especially in the club lounge.

I will certainly stay here again.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Battle Creek, Michigan
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 22, 2013

We stayed here for 2 nights with my boyfriend, the staff was friendly and professional specially Borge Jao of Front Desk, Dante of Room attendant they both delivered a world class customer service :) I love the room, fantastic Bay View, the room is very clean too.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bandar Seri Begawan, Brunei Darussalam
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 20, 2013

I stayed here to attend the 1st ASEAN Printing Forum and Training at the PICC. Under the management of Shangri La, Trader's Hotel to meet hygiene standards in terms of facilities, equipment rooms, lighting, floor area of ​​room to move around and relax, efficiency in managing check in, friendly staff and very helpful. Speed ​​elevator to go up to your room floor very fast and running smoothly for me. The hotel's location near landmarks such as cultural centers, the Philippine International Convention Center (PICC) and of course The Biggest and the largest mall arena in asia namely Mall of ASIA. Foreign exchange center adjacent to the hotel is located in Del Plar Street. Hotel very close to the Ninoy Aquino International airport.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
Reviews in 31 cities Reviews in 31 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed August 19, 2013

Last time I went to a Traders hotel, was at Kuala Lumpur Hotel. It was just great.. So I choose this hotel on my way to Taipéi for only one night.
Location is not very good. for a tourist I think this is not a good zone,,, I did not feel safety.. there is nothing to see around walking distance.
I made my check in at traders lounge.. very nice with a great view.. My room was the 1706.. Nice room,quiet, clean and with good size.
I took dinner at latitude...I could not believe that this was a traders hotel from Shangri la chain.... service and food quality is very far from what it should be,,,some dishes were almost empty and they never replaced.. fish was cold... floor was slipery and only after I told one man,, he cleaned.. Dishes in my table never taken only after I order my coffe.. waitress when you call them.. they seem to do as they did not saw you...because many of the time they are talking each other and no paying attention to their work..
Breakfast at Traders Lounge was good with a nice service...
I am not sure If I return to a Traders hotel someday

  • Stayed August 2013, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TradersH0telManila, General Manager at Hotel Jen Manila, responded to this review, August 22, 2013
Dear Mr. Willmexicocity,

Please allow me to express our sincerest apology for the inconveniences you experienced on your recent stay. Thank you for bringing these to our attention. We believe that it is with feedback like this that we can improve our services and facilities. We have taken note of your concerns and rest assured that we will investigate on this matter.

You may contact me through my email gordon.aeria@tradershotels.com to discuss your concerns further. Looking forward to hearing from you.


Kind regards,

Gordon Aeria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 19, 2013

Returned here on the 16th of August after discovering and loving it there on my previous visit to Manila in 2012.

It was fantastic all over again so I thought I would upload my latest raving.

I booked in for the Traders Club Room again so that I can get the exclusive services like the VIP check-in at the 19th floor Club Lounge with a welcome drink, followed by happy hours (5-7pm) in the Lounge where I can enjoy the magnificent sunset view over Manila Bay gorging on delightful canapes with as many Tanduay Rum & Cola as I can squeeze into two hours!

The Rooms in the Club Floors are new & modern, the welcome fruit plate is awesome, the free WiFi is fast, the inclusive buffet breakfast is delicious... I just love this place.

On this particular occasion, my partner and I were departing on separate flights. He had a 9pm flight, so the hotel invited him to stay in the Club Lounge for as long as he liked! Very happy!

For your reference, the taxi fare from the Airport is about 20 minutes and 150 -200 php depending on traffic and scrupulousness of the driver.



  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bacolod, Philippines
Top Contributor
78 reviews 78 reviews
78 hotel reviews
Reviews in 50 cities Reviews in 50 cities
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed August 18, 2013

Like the last hotel I stayed in, this is also a family-owned business. Whereas the former is already in its twilight, this one seems to have aged quite gracefully. And as a remembrance of their legacy, the family members share their favorite dishes for in-room dining: bulalo (beef shanks in soup with corn cob and spices) ala Julita, Kitchie's CPK (chicken pork adobo), Pia's garden salad (mesclun bouquet with blackened chicken breast tossed in raspberry dressing). And at very reasonable prices (most of the dishes cost less than 10 dollars). The rooms have been renovated nicely and are very pleasing. To welcome you back, other hotels offer you a fruit platter. This one does it with a bottle of Australian shiraz cabernet! And oh, the view! Cannot appreciate it fully unless you're there (and of course, I do not want to spoil the suspense). What impresses most is the staff. You get a real sense that they sincerely want you to be happy. Filipino hospitality at its best. They genuinely enjoy what they are doing and if so I could imagine they don't consider it work. Kudos to the Benedictos for making an "old" hotel feel so gloriously like home.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Hotel Jen Manila? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Jen Manila

Address: 3001 Roxas Boulevard, Pasay, Luzon 1305, Philippines (Formerly Traders Hotel, Manila)
Location: Philippines > Luzon > Metro Manila > Pasay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Pasay
#2 Best Value Hotel in Pasay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Jen Manila 4*
Number of rooms: 312
Official Description (provided by the hotel):
Just 20 minutes from Ninoy Aquino International Airport, Traders Hotel, Manila offers 312 spacious rooms and suites with panoramic views of Manila Bay and the Roxas Boulevard. The hotel is adjacent to the capital’s premier conference and exhibition centers, a few minutes from Manila’s finest leisure, entertainment and shopping districts and a short drive to the business district of Makati. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Asiatravel.com Holdings, Booking.com, Expedia, Hotels.com, Shangri-La Hotels and Resorts, Cheap Tickets, Agoda, Orbitz, Despegar.com, Travelocity, Ctrip TA, Odigeo, TripOnline SA and Tingo so you can book your Hotel Jen Manila reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Traders Hotel, Manila Hotel Pasay
Traders Hotel Pasay
Hotel Jen Manila Pasay, Metro Manila, Philippines

Owners: What's your side of the story?

If you own or manage Hotel Jen Manila, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.