Gerry's was quite good in the past but it's gone downhill in the last 3 years. I thought I'd try it again at a popular spot MOA. But, same old same old. I will warn you to read the description of the item as they make their own version of things and they aren't anything like what you would expect. A Gerry's club sandwich is not a combined ham and cheese stacked on top of a BLT. It's a concoction with Tuna salad. So read about the item before you order it.
They won't cancel your order, you will have to pay for it so I left mine on the floor as a gesture that they should feed it to a dog. I don't do that normally unless the staff has no clue what they are doing, something I learned in France where they are the best in returning rudeness.
If ever, you fill out a customer satisfaction form and poor isn't the worse rating you feel they deserve feel free to cross that out and put a word appropriate. Then check the appropriate boxes.
Hope this is helpful.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.