It was my first visit to Marriott Hotel Manila, as we frequent other Marriott properties around the world. It is conveniently located just across the NAIA 3 airport and right beside the Resortsworld with a Casino and shopping area. There was also a nice club just walking distance, Republiq.
It is a nice property and the housekeeping staff were quite friendly however the front desk wasnt very accomodating. Our companions had booked a room requesting 2 beds and had called the hotel twice( 2 weeks before and 1 week before) before the arrival date just to confirm that they needed 2 beds in the room and they confirmed. When they finally checked in, they gave them only 1 big bed and said they couldnt provide an extra bed. They could have at least tried to make a way rather than saying "no" immediately.
The next day I had a gown pressed that did not come back on time and had to call the housekeeping to return my gown. That evening, coming from a friends wedding we got back to the hotel at 4am only to find that we had consumed all the water in the room. We requested for some drinking water to be sent to the room but in never arrived.
I would recomment this hotel to friends, overall the stay was ok -- getting around was convenient via cab, we had a goodnights rest and you walked in with style but I really expected more with the service. I suppose only the VIP's get the special treatment.
- Official Description (provided by the hotel):
- An inviting beacon set in the world class entertainment complex of Resorts World Manila, opposite Ninoy Aquino International Airport Terminal 3, Marriott Hotel Manila promises 24/7 genuine hospitality. Affording sweeping views of the adjoining 18-hole Villamor Golf Course, the hotel is a 15-minute drive from Bonifacio Global City and Makati Business District. Whether you are here for business or leisure, Marriott Hotel Manila is the place to work and play. ... more less
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- Also Known As:
- Manila Marriott Hotel Pasay, Metro Manila, Philippines